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Lage3.9
Ausstattung4.0
Service3.8
Sauberkeit4.0
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Tam
Aufenthalt im Apr. 2024
Reise mit Freunden
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 13. Apr. 2024
Reasonable price for onsen hostel with 2 meals. Garden view from room was peaceful. Spacious room though the facilities were a bit old. Breakfast and dinner were included but just average.
The private onsen's lock wasn't secured that someone could broke inside!! We came here as a couple with my husband. There were 2 private onsens that you have to queue. If shoes are in front of onsen, then someone is using. Each round can use onsen for 30 mins. We waited outside until a group came out. Then, we entered. I locked the door, however the lock was only a thin hook. After only 5 mins bathing, someone knocked the door, so we told them that we just entered. Then, in an instance, a guy (hotel guest) broke the lock and poked his head inside. I was freezing shocked, same as my husband. We did not enjoy time anymore, so we got up from onsen. Then, manager came to talk to us with a guy that broke the lock. He said he misunderstand that his friends are still inside. However, we weren't impressed by manager's action. She told us "This guest had been waiting for 5-10 mins outside onsen just to say sorry to you, then what can I do for you if you are not ok" Her voice didn't sound humble, but kind of starting to get annoyed. Obviously, this guest shouldn't break inside if someone is using onsen. But, hotel should also provide a lock that is stronger than this for private onsen!! Weak security made us feel down for the rest of the trip. I don't recommend to take private onsen bath if the lock is still as weak as this. Maybe it's better to stay in other onsen hotel to avoid from your trip is ruined by accident.