No.157, Group 3, Changping Village, Siguniangshan Town, Xiaojin, Sichuan, ChinaHoteldetails anzeigen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht
Gästebewertungen
4.5/5
Gut
781 Bewertungen
Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
The stay was ok. The hotel staff were not that friendly and helpful. The staff didn't greet us whenever they saw us during our 2 nights stay there. It is a small property and we were probably the only few customers there and yet it felt like we're were strangers to them. There is no elevator and we had to lug our luggage up to the 4th floor where our room was. Likewise we need to carry them down from our room when we checked out. If you need suggestion and information about getting around and what to do, don't hold hope that the staff is able give useful tips, you would have better luck checking the Internet. Breakfast was not ready by 7.30am on our first morning and the choices were limited due to low season. We had some soup noodles which was nice. The room was decently decorated. However, the toilet bowl flush was annoying and flushed by itself and splashed water out onto the floor with the "faulty" sensor. There is no air conditioning but luckily there was floor heating. However, the heating took extremely long time to heat up. We also had to request them to activate the heater for us even though they knew we were in the room in the cold winter, really lack of sense of good customer service. The hotel is conveniently located about 10 minutes walk from the Changpinggou visitor center. We visited in February, during the low season, 80% of the shops were closed in Changpinggou area so it felt like a dead town. We went to Shuangqiaogou for meals and it seemed livelier there.
Übersetzen
Antwort der Unterkunft: 感謝您分享您的住宿體驗。我們非常重視您的反饋,並對您在入住期間遇到的不便深表歉意。關於您提到的員工不友好和樂於助人的問題,我們深感遺憾。實際上,我們的前台員工確實幫助您將行李提到了四樓,但由於語言溝通的障礙,可能導致了誤解和不便。關於早餐和設施的問題,我們也會進行改進,淡季期間的選擇有限,我們會盡量確保早餐的準時供應和多樣性。對於馬桶沖水的問題,我們會立即檢查並修復傳感器故障,以避免類似情況再次發生。同時,我們也會確保地暖系統在客人入住前提前開啟,以提供更加舒適的入住體驗。我們很高興您對房間的裝飾和位置表示滿意。酒店確實位於一個便利的位置,靠近長坪溝遊客中心,方便您的出行和遊覽。再次感謝您的寶貴意見,我們期待在未來能夠為您提供更好的服務。如果您有任何其他建議或需要進一步的幫助,請隨時與我們聯繫。
The Hotel is located in Siguniangshan Village for tourists which means you will be conveniently located to the.national park entrance. If you are going in the fall or winter make sure you are prepared for cold weather; although the hotel has heard floors! A great added luxury.
Übersetzen
Antwort der Unterkunft: ❤免費停車+自助洗衣❤ 尊敬的賓客;您好!感謝您5分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望暮山映雪酒店會是您回憶裏最温馨最獨特的那個!常回暮山映·度假別院雪看看哦,祝:安好!
I love this hoter so far. Nice location near by a lot of restaurants the best is staff. They are very friendly and helpful. And hotel is welcoming for Thai people.
I hope I will come back to stay here again.❤️
Übersetzen
Antwort der Unterkunft: Thank you for your positive feedback and recognition. I firmly believe that doing something seriously will inevitably have a response. I have been thinking about how to provide better experiences for customers who trust me and my family. Now I have more confidence in providing better services for everyone. Welcome to come back next time!
Service and room cleanliness is all good. They help us carry our luggage up and down as there is no lift in the hotel. Just one downside the shower heater is not working for that one night however they tried to help us solve as well. Very good service overall.
Übersetzen
Antwort der Unterkunft: ❤超熱地暖+贈送氧氣瓶❤ 親愛的客人;您好!感謝您對暮山映·度假別院一見鍾情!美麗的時光,不經意間會邂逅誰的眼眸,文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您的下次相見!祝:安好