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Verifizierte Bewertungen
Lage4.5
Ausstattung4.4
Service4.6
Sauberkeit4.4
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Sheba Kay
Besonderer Zimmer (Doppelbett) (Badewanne)
Aufenthalt im Nov. 2023
Single
15 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Febr. 2024
The location of this hotel is super convenient! It has many stores and restaurants around and is quite close to the beach. Despite being around so much people and cars it was surprisingly a relaxing experience. The room was super clean and beautiful, I specifically chose it for the bathtub and it was incredible. The view from their balcony restaurant is also great and the food is good too! I’d definitely recommend staying here!
Übersetzen
Antwort der Unterkunft: Thank you very much for your good comments on our hotel. Thank you for your love and recognition. We will continue to live up to your good comments. Thank you again for your affirmation of the hotel. Look forward to your coming again. Have a nice trip!
Gastnutzer
Besonderer Zimmer (Doppelbett) (Badewanne)
Aufenthalt im Febr. 2024
Single
15 Bewertungen
1.7/5
Gepostet am 29. März 2024
One of the worst experience I have had. Not only was the service bad, the attitude towards customers was even worse. It was hard to find the place on the baidu map and once called / asked the reception to pick me up at a nearby location, it did not only took more than 45 min, the reluctancy and bad attitude towards it was remarkable. Upon arrival there was no greeting and nothing was said during the whole walk towards the stay. Once confronted and asked for the management, it turns out there was non attending and they were heavily understaffed. (1 person for the whole home stay. There was liquid/water on the floor, that was not there the day before and it drained all my stuff. The room looks similar to the pictures but is heavily under-maintained. For the prices they are asking I rather stay in a hotel because there is not much uniqueness here as I was hoping. Disappointing to have such experience.
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Antwort der Unterkunft: 尊敬的賓客,非常感謝您對我們的點評及提出的寶貴建議!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們也會立刻做出整改提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Gastnutzer
Lanlu Deluxe Terrace Double Bed Room With Ancient Tree, Large Terrace, Tub, And Projector