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Ausstattung8.6
Service8.9
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Negative Bewertungen(169)
Wang Xiaowei
Superior-Zimmer (2 Betten) (Fenster nach innen)
Aufenthalt im März 2025
Familie
3 Bewertungen
9.0/10
Großartig
Bewertung vom 21. Apr. 2025
very good location and near to Xiamen Gaoqi International Airport. Nice service and help to upgrade the room style actively.
Übersetzen
Antwort der Unterkunft: 尊敬的賓客,感謝您選擇入住廈門翔鷺酒店,我們很榮幸能為您提供優質的服務和感受,期待下次能給到您滿意的五分體驗,期待您的再次光臨!
Gastnutzer
Spar-Zimmer (Queensize-Bett) (kein Fenster)
Aufenthalt im März 2025
Familie
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 15. Apr. 2025
小萧&小丽 were very friendly and had exceptional service. We had a very long and challenging night from our agent however they were accommodating and make us less stressful.
Übersetzen
Antwort der Unterkunft: 尊敬的客人,感謝您選擇翔鷺國際大酒店並給予我們真誠的點評,您的肯定是對我們最大的鼓勵,我們很榮幸能為您提供最優質的服務和最舒適的感受,並歡迎您無論商務出差或是休閑旅遊再次選擇廈門翔鷺國際大酒店,熱忱期待您的再次光臨!
cestravelandtours
Spar-Zimmer (2 Betten) (kein Fenster)
Aufenthalt im Mai 2024
Familie
9 Bewertungen
8.0/10
Sehr gut
Bewertung vom 3. Juni 2024
big room. I booked the room for my guest and they like it. They are happy with the service too.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for your kind words and for choosing our hotel to accommodate your guest. We're delighted to hear that they enjoyed their stay, including the spacious room and the service provided. Your satisfaction is our top priority,We look forward to welcoming you and your guests again in the future. Thank you again for your review.
WANG
Zimmer (2 Schlafzimmer) (3 Betten)
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
9.0/10
Großartig
Bewertung vom 22. Nov. 2024
the hotel and the room we stayed in was very big. The room was also clean and neat. The breakfast buffet was amazing and the staff were also very polite.
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Antwort der Unterkunft: Thank you for choosing our hotel and sharing your stay experience. We are greatly encouraged by your positive feedback about the rooms, buffet, and staffs. We will continue to strive to create a warm and comfortable environment for all guests. Once again, thank you for your feedback. We wish you a pleasant life and look forward to your next stay.
AntonFM
Spar-Zimmer (Queensize-Bett) (kein Fenster)
Aufenthalt im Aug. 2024
Single
4 Bewertungen
9.5/10
Wunderbar
Bewertung vom 23. Nov. 2024
This was a great hotel for a long layover in Xiamen, Nearby a large mall and interesting area, lovely. The hotel is huge! well maintained, and friendly. Sadly I didn't have a chance to try the pool as it wasn't open at night or early morning. The room was big, comfy, silent and affordable, I would definitely recommend.
Übersetzen
Antwort der Unterkunft: Thank you for choosing to stay at our hotel and share such a detailed account of your experience with other guests. The swimming pool is open from 9:00 AM to 9:30 PM, and we hope that on your next visit, you will have more time to fully enjoy all the facilities and amenities we offer. Once again, thank you for your positive feedback about our hotel, and we look forward to welcoming you back.
Eire traveller
Spar-Zimmer (2 Betten) (kein Fenster)
Aufenthalt im Jan. 2024
Business
3 Bewertungen
9.5/10
Wunderbar
Bewertung vom 23. Febr. 2024
Really nice staff, good breakfast a new balance between Chinese and western foods. Perfect for an overnight layover.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for staying at Xianglu Grand Hotel and sharing your stay experience. Your satisfaction is our unremitting motivation. The hotel will improve the quality and variety of dishes in the future, Looking forward to your next visit. Wishing you smooth work and a happy life!
Darel Lim
Zimmer (2 Schlafzimmer) (3 Betten)
Aufenthalt im Mai 2024
Reise mit Freunden
6 Bewertungen
6.5/10
Bewertung vom 19. Juni 2024
Hotel was huge! Our room wasn’t exactly the cleanest with stains on the carpet of the room as soon as we entered, but if you are looking for a hotel that is near the airport, this is good enough.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for your feedback. We apologize for the uncleanliness of your room, especially the stains on the carpet, which is not representative of our usual standards. We take your concern seriously and will address this immediately to ensure such issues do not occur again. While we understand location may have been a factor in your choice, we strive for excellence in all areas, including cleanliness. We hope to have another opportunity to provide you with a more satisfactory stay in the future. Thank you again for bringing this to our attention.
Gastnutzer
Deluxe-Zimmer (2 Betten)
Aufenthalt im März 2024
Familie
1 Bewertungen
8.5/10
Sehr gut
Bewertung vom 12. Mai 2024
A bit old and need renovation, such as the reception cupboard.
The room is still ok, although the lights could be a little more brighter, the waredrobe/hangers could be refurbished, the tap to shower could be more easy to handle.
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for your feedback and valuable feedback. We have been regularly repairing and maintaining the hotel's facilities and equipment to ensure high-quality hardware services. The hotel looks forward to your next visit and wishes you smooth work and a happy life!
Gastnutzer
Familien-Suite (2 Schlafzimmer)
Aufenthalt im Nov. 2023
Familie
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 14. Dez. 2023
Nice and clean hotel. Always my first choice when I travel to the city.
Übersetzen
Antwort der Unterkunft: 尊敬的客人,非常感謝您真誠的點評,以及對翔鷺酒店的支持!我們竭誠致力於為所有賓客提供舒適優越的環境和温馨周到的服務,熱忱期待您的再次光臨!
Feixing
Spar-Zimmer (Queensize-Bett) (kein Fenster)
Aufenthalt im März 2024
Single
33 Bewertungen
10.0/10
Hervorragend
Bewertung vom 28. Apr. 2024
Clean and comfortable hotel.Good to stay for a night transfer.Close to the airport and helpful staff.Definitely will book again.
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for choosing to stay at Xiamen Xianglu Grand Hotel. Located just 8 minutes from Xiamen Gaoqi International Airport, Xianglu Hotel is a good choice for business travellers. We are committed to providing all our guests with courteous and attentive service, and we sincerely look forward to welcoming you back to our hotel.Best wishes.
Gastnutzer
Executive-Suite (2 Schlafzimmer) (3 Betten)
Aufenthalt im Dez. 2023
Familie
5 Bewertungen
10.0/10
Hervorragend
Bewertung vom 13. Jan. 2024
This was a beautiful and grand hotel with a buffet breakfast. The room was very comfortable and gorgeous. And the beds were very comfortable too. Service desk spoke English. Despite being near the airport, we didn’t hear the planes. There is a large WanDa plaza so food was very convenient. Would definitely consider coming back here!
Übersetzen
Antwort der Unterkunft: 尊敬的客人,感謝您的評論,廈門翔鷺國際大酒店是一家高星級商務會議酒店,擁有1525間客房和套房以及超大的中庭花園和自助餐廳,客房面積從39平米至274平米不等,是您無論商務出差或是休閑旅遊的上佳選擇,我們熱忱期待您的再次光臨!
Leong
Superior Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2023
Reise mit Freunden
63 Bewertungen
5.5/10
Bewertung vom 30. Jan. 2024
The front desk staff was not friendly at all and given wrong information because of her own personality.
Übersetzen
Antwort der Unterkunft: 尊敬的賓客:非常感謝您的點評,對於此次入住酒店經歷不愉快之處,在此表示歉意:歡迎通過酒店電話或微信聯繫我們,留下寶貴意見。作為我們前進的動力。我們也會自查並提升服務得細節及品質,酒店全體員工期待您的再次光臨,祝您工作順利,生活愉快。
Julianadenglg
Familien-Suite (2 Schlafzimmer)
Aufenthalt im Nov. 2023
Familie
16 Bewertungen
10.0/10
Hervorragend
Bewertung vom 31. Dez. 2023
Great service and very clean, great location with lots of shops nearby, highly recommended
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Antwort der Unterkunft: 非常感謝您與我們分享您的入住體驗,也很榮幸得到您如此滿意的評分,賓客至上是我們的宗旨,歡迎您繼續選擇翔鷺國際大酒店,也祝您工作順利,生活幸福!
Darren24
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2023
Pärchen
30 Bewertungen
8.0/10
Sehr gut
Bewertung vom 17. Sept. 2023
We chose this hotel to be close to the airport. It’s a curious place: interesting ‘hollow square’ shape and filled with various restaurants, shops bars etc. There’s a mall directly opposite that caters to most needs. The room was fine but the decoration is old. Bath and shower very average. The airport proximity is useful but it also means you get a lot of noise from aircraft taking off - they start at 6am and don’t stop until after midnight. So don’t expect a lie in.
In all, it’s good enough for the price, but not up to the quality of 5* hotels elsewhere in Xiamen.
Übersetzen
Antwort der Unterkunft: Dear guests, thank you very much for your support of Xiamen Xianglu Grand Hotel! We are dedicated to providing comfortable and superior environment and warm and considerate service to all our guests. We look forward to seeing you again!
Terl
Executive-Zimmer (2 Betten)
Aufenthalt im Aug. 2023
Business
21 Bewertungen
8.0/10
Sehr gut
Bewertung vom 23. Sept. 2023
Big hotel, big rooms, good breakfast. Shopping center nearby, many restaurants nearby.
Übersetzen
Antwort der Unterkunft: Dear guests, thank you very much for your support of Xiamen Xianglu Grand Hotel! We are dedicated to providing comfortable and superior environment and warm and considerate service to all our guests. We look forward to seeing you again!