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Lage4.8
Ausstattung4.7
Service4.7
Sauberkeit4.8
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Stanislav Regulskii
Komfortables Zimmer, Stadtblick (Queensize-Bett)
Aufenthalt im Aug. 2024
Single
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Sept. 2024
nice hotel, good location. close to the train station.
Übersetzen
Antwort der Unterkunft: Thanks for your comments,looking forward to see u again
Gastnutzer
Superior-Zimmer, Stadtblick (Queensize-Bett)
Aufenthalt im Apr. 2024
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Mai 2024
The service of this hotel is truly outstanding. From the moment I stepped in, I was greeted with warm smiles and friendly staff mr.Zhang.The concierge was extremely helpful in providing detailed information and suggestions. The housekeeping team did an excellent job keeping the room clean and tidy. The waitstaff in the restaurant were attentive and professional, ensuring a delightful dining experience. The front desk staff were efficient and courteous, handling all inquiries and requests promptly. Overall, the service here is top-notch and exceeded my expectations. I would highly recommend this hotel to anyone looking for a wonderful stay with exceptional service.
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Antwort der Unterkunft: Dear Guest,We are extremely grateful for your wonderful comments. It's our pleasure to serve you and make your stay memorable. Your recognition of our staff's efforts means a lot to us. We will continue to strive to maintain and even improve our top-notch service. Thank you again for your recommendation, and we look forward to welcoming you back in the future.Best regards.
Gastnutzer
Business-Zimmer, Stadtblick (Queensize-Bett)
Aufenthalt im Apr. 2024
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Mai 2024
I had a wonderful stay at this hotel. The rooms were extremely clean and comfortable. The staff mr.zhang ang ms.song was incredibly friendly and helpful, always greeting us with a smile. The hotel's location is also great, with easy access to many attractions. Highly recommend!
Übersetzen
Antwort der Unterkunft: Thank you for choosing to stay at Joycheng Hotel Xi 'an, and thank you for liking our hotel's decoration style and high recognition of our hotel service. It is our honor to make you leave a good memory. Your appreciation encourages us to innovate hotel products, improve service quality, and make continuous efforts to bring you a better stay experience. We look forward to meeting you again! I wish you happiness and health! Have a good life!
Gastnutzer
Deluxe-Familien-Zimmer, Stadtblick
Aufenthalt im Aug. 2023
Familie
2 Bewertungen
3.5/5
Gepostet am 3. Sept. 2023
Location of the hotel is quite far away from most of the tourist sites and thus not suitable for sightseeing travellers. That said, the hotel is priced very reasonably and the room is smartly furnished and clean. The only complaint perhaps is the unfriendliness of the hotel staff who took a very passive and indifferent attitude in dealing with guests.
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Antwort der Unterkunft: Dear guest, thank you for taking your precious time to review the hotel. I am very sorry for not providing you with a good stay experience. The hotel will take your feedback very seriously. We will certainly review our shortcomings and actively correct them. Your tolerance and understanding are the encouragement and support for our work, and we sincerely look forward to your visit again.
Antwort der Unterkunft: 尊貴的客人,非常感謝您給出的五星好評!能得到您的喜愛與認可,我們全體員工都倍感榮幸。從您踏入酒店的那一刻起,我們就希望每一處細節都能讓您感到舒心,無論是大廳的裝修風格,還是房間的設施佈局。得知前台小陳的服務讓您滿意,我們已將您的誇讚傳達給她,這對她來説是極大的鼓勵。酒店的健身房和洗衣房是我們為客人提供便利與舒適的小小心意,能滿足您的需求我們十分開心。期待您的再次光臨,我們定不負所望,為您帶來更優質的體驗!
Antwort der Unterkunft: 非常感謝您的五星好評!能得到您的認可,我們感到無比榮幸。您細緻的反饋是對我們最大的鼓勵,工作人員能為您提供貼心服務,我們也很開心。酒店大廳是我們精心打造的休閑空間,智能機器人也是為了給客人更便捷的體驗。期待您再次光臨,我們一定準備更優質的服務,祝您生活愉快!
Antwort der Unterkunft: 非常感謝您的高度評價!能得到您的認可,我們倍感榮幸。酒店臨近機場和北站,就是希望為像您這樣經常出差的客人節省出行時間。一樓咖啡廳是我們精心打造的空間,很高興您喜歡這裏的環境和咖啡。我們在咖啡豆的挑選上花了很多心思,就盼着能給每一位客人帶來難忘的味覺體驗。期待您再次下榻瑾程酒店,我們一定為您準備一杯香醇的咖啡,還有一如既往的貼心服務!