Holiday Inn Express Wuxi East Station, an IHG Hotel Bewertungen

Antwort der Unterkunft: Dear Guest, it's an absolute pleasure to receive such glowing feedback from you! We're thrilled that you find our hotel to be the ultimate choice in Wuxi, with great pricing, an excellent team, and a prime location. Our team members are dedicated to providing top-notch service, and your kind words will serve as a wonderful motivation for them to continue delivering exceptional experiences. We've carefully selected our location to offer convenience and accessibility, and we're delighted that it meets your needs so perfectly. We sincerely look forward to welcoming you back on your next trip to Wuxi. You can always count on us to provide a stay that's truly unbeatable. Best regards, IHG Social Listening Team

Antwort der Unterkunft: Dear Guest,  Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location, service and the room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.  Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!   Sincerely, IHG Social Listening Team

Antwort der Unterkunft: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening

Antwort der Unterkunft: Dear Guest, Thank you for staying with us and for your feedback. First of all, thank you for your recognition. I'm sorry that the room size did not meet your expectations, but it comes with all the necessary supporting facilities, such as well-known brand mattresses, soft and hard double pillows, and an intelligently designed shower system. The hotel's value for money is more reflected in ensuring a comfortable experience for guests. Although the room is not as spacious as you expected, the quality is not compromised. Xiaozhi also offers room types of different sizes. We welcome you to experience them. We look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, IHG Social Listening Team

Antwort der Unterkunft: Dear Guest, Thank you for choosing to stay at our hotel. We are delighted that you had a pleasant experience with us, as evidenced by your simple yet positive evaluation of "good". Even though it's just one word, it means a great deal to us, carrying your recognition and encouragement. We are constantly striving to offer every guest top-notch service and a cozy environment. Your affirmation makes all our efforts seem truly worthwhile. We look forward to welcoming you back in the future and will keep working hard to ensure an even better stay for you. Sincerely, IHG Social Listening Team

Antwort der Unterkunft: 親愛的客人您好，感謝您選擇無錫東站智選假日酒店。並分享如此細緻的入住體驗。您對酒店性價比、衞生狀況以及出色服務的認可，尤其是對前台張曉華小姐姐的稱讚，讓我們深感榮幸。能助力您在無錫的馬拉松之行，為您延遲退房，這是我們應該做的。關於早餐，我們今後會結合客人的意見調整菜品，努力豐富餐桌。關於您提到的房間設施問題，我們房間配備了開放式衣櫃，既時尚現代，又方便清潔維護。不過，我們深知每位客人的需求各不相同，您的反饋對我們十分重要。我們一定會將您的寶貴意見傳達給管理團隊，在後續的改進工作中認真參考。我們會努力提升服務與設施，不負您的期待。盼您下次再選擇我們。祝您一切順利！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，感謝您選擇無錫東站智選假日酒店。您對我們品牌的信賴和對我們酒店設施、周邊環境的認可，讓我們備受鼓舞！對於早餐時遊客大聲喧嘩而工作人員未及時處理的情況，我們深表歉意。我們會對相關工作人員進行嚴肅教育和重新培訓，之後也會密切關注用餐秩序，全力維護安靜有序的環境。期待您再次光臨，讓我們用改進後的優質服務，重新贏得您的滿分評價。祝您生活愉快，工作順利！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人，您好！感謝您下榻無錫東站智選假日酒店，並給予我們如此詳盡且暖心的評價，能讓您擁有如此愉快且滿意的入住體驗，我們倍感榮幸！特別感謝您對Mia熱情服務的認可，Mia得知您的稱讚一定非常開心。我們一直致力於用專業、熱情且周到的服務為客人提供從預訂到退房的順暢服務體驗，很高興我們做到了。您對酒店各方面的高度評價，對我們而言更是意義重大。從優雅大氣的大堂，到乾淨整潔的客房，再到穩定好用的浴室設施以及出色的隔音效果，每一處細節都凝聚着我們的用心與誠意。而周邊琳琅滿目的餐廳、商店，還有便捷的交通網絡，無論是商務出行的高效週轉，還是旅遊度假的輕鬆愜意，都能為您的旅程助力，這也正是我們在選址時的重要考量。再次感謝您的強烈推薦，期待未來我們依然能有幸為您服務。祝您幸福常伴！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，感謝您選擇無錫東站智選假日酒店。也特別感激您分享如此真實且寶貴的體驗。我們相信，優秀的服務能夠給客人帶來賓至如歸的感覺，而整潔的衞生則是保證客人舒適度的基礎。很開心這兩方面能獲得您的肯定。也很抱歉酒店位置未達您預期。確實，我們酒店可能無法做到所有熱門景點都近在咫尺。但我們有着獨特的地理優勢，酒店緊鄰無錫東站交通樞紐，映月湖公園地鐵站4號口，這為您的出行提供極大的便利。同時，酒店坐落於九里倉商業街區內，周邊吃喝玩樂一應俱全，映月湖公園也近在咫尺，閑暇之餘您可以漫步其中，享受自然愜意。期待您再來，為您提供更優質服務。祝您生活美滿！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，感謝您選擇無錫東站智選假日酒店。很高興小夥伴們熱情的服務給您留下了美好印象，送您小零食也是希望能為您的入住增添一份温馨。我們酒店毗鄰無錫東站交通樞紐，地處九里倉商業街區，周邊吃飯十分便捷，步行200米還能到達地鐵站和映月湖公園，出行遊玩皆輕鬆。服務上，“用心為客人”是我們始終堅守的服務宗旨，秉持人性化服務理念，我們會持續努力，不斷提升，為您帶來更優質的入住體驗，期待您的再次光臨！祝您旅途愉快！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，感謝您選擇無錫東站智選假日酒店。繁花雖美，怎比您好評讓我們振奮。酒店20024年新開業不久，設施設備嶄新齊全，從精心佈置的客房到時尚現代的公區，每一處細節都經過精雕細琢，旨在為您帶來全新、舒適的體驗。同時我們酒店位置絕佳，比鄰無錫東站交通樞紐，又處於九里倉商業街區內，周邊配套成熟。步行200米即可輕鬆到達地鐵站，為您的出行提供極大便利。您的認可與再次選擇的意願，是對我們最大的褒獎。我們滿心期待與您再次相逢。祝您諸事順利！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，感謝您入住無錫東站智選假日酒店並給予如此高的評價，您的認可讓我們倍感榮幸！很高興酒店乾淨的環境和優質的服務能讓您滿意。尤其感謝您對前台Bella的表揚，Bella一直以熱情和專業對待每一位客人，您的讚美是對Bella最大的鼓勵。同時，我們也很開心酒店優越的地理位置能為您的出行帶來便利，比鄰無錫東站交通樞紐，位於九里倉商業街區內，步行200米可到地鐵站及映月湖公園，無論是出行還是休閑娛樂都十分便捷。我們會繼續保持並不斷提升，期待您再次光臨，我們定當竭誠為您服務！祝您旅途愉快！智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，感謝您入住無錫東站智選假日酒店。您的細緻點評如詩，精美圖片如畫，皆為我們心中至珍。酒店於交通便捷之處，臨近無錫東站，多種出行方式任您選，伴您輕鬆暢行。毗連映月湖中央公園與九里倉商業區，鬧中取靜，獨攬清幽。Chloe 及全體員工皆以貼心服務為宗旨，精心打理每間客房，衹為您的舒心入住。您的推薦是對我們最大的鼓舞，期待再次為您竭誠服務！祝您生活愉快。智選假日賓客關懷團隊

Antwort der Unterkunft: 親愛的客人您好，感謝您選擇無錫東站智選假日酒店並給予我們如此温暖的評價。“用心為客人”是我們每位智選人堅守的宗旨，Lorena熱情服務，正是這一理念的生動體現。我們嚴格依照洲際酒店集團“清潔寶典”的衞生程序打掃，全力為您打造乾淨整潔的居住環境。酒店毗鄰無錫東站交通樞紐，又臨近地鐵站，出行極為便捷。您的認可激勵着我們持續提升服務品質，期待您再次下榻，我們將以更熱忱的服務、更整潔的環境，讓您的每一次入住都舒心愜意。祝您心想事成！智選假日賓客關懷團隊