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Verifizierte Bewertungen
Lage4.3
Ausstattung4.3
Service4.3
Sauberkeit4.3
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Alle Bewertungen(112)
Positive Bewertungen(98)
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Negative Bewertungen(14)
Shona Devlin
Barrierefreies Zimmer mit Kingsize-Bett
Aufenthalt im Oct 2021
Pärchen
1 Bewertung
3.5/5
Gepostet am Oct 4, 2021
Kein Zimmerservice, nicht das größte Problem. Ein Herr an der Rezeption war bei Fragen nicht der freundlichste. Hotel war supersauber. Das Spa war sehr schön, ein Whirlpool würde es besonders schön machen.
OriginaltextÜbersetzt von Google
Gastnutzer
Barrierefreies Zimmer mit Kingsize-Bett
Aufenthalt im Jun 2023
Pärchen
1 Bewertung
5.0/5
Hervorragend
Gepostet am Jun 2, 2023
A really pleasant and enjoyable experience. All the staff were very welcoming and friendly. Rooms were a good size and the food was very good. Spa facilities were really relaxing and Rebecca, the masseuse, was very good, would highly recommend her.
We were also booked in for an afternoon tea which was delicious and the scones were syill warm and yummy and the glass of bubbly just washed it all down really nicely!
I would defo go back and recommend to family and friends.
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Gastnutzer
Standardzimmer mit Kingsize-Bett
Aufenthalt im Apr 2024
Familie
8 Bewertung
5.0/5
Hervorragend
Gepostet am Apr 5, 2024
Perfect hotel lover staying here
Amazing break fast
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Cheeeky
Standardzimmer mit Kingsize-Bett
Aufenthalt im Apr 2023
Pärchen
1 Bewertung
5.0/5
Hervorragend
Gepostet am May 18, 2023
Pleasant stay. Very clean hotel with food facilities and parking available for duration of stay.
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Harrison
Barrierefreies Zimmer mit Kingsize-Bett
Aufenthalt im Feb 2023
Anderes
2 Bewertung
2.2/5
Gepostet am Mar 12, 2023
The service was bad the staff weren’t very helpful and the breakfast wasn’t good either
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Gastnutzer
Barrierefreies Zimmer mit Kingsize-Bett
Aufenthalt im Mar 2022
Freunde
1 Bewertung
5.0/5
Hervorragend
Gepostet am Mar 29, 2022
Lovely hotel. Service and staff excellent. Although hotel is in a commercial area, it is right next to Winnash Triangle station ( 5 min walk) where for £4 off peak return ticket, you can travel the 6 minute journey into Reading. The station is in the centre of Reading high street.
Highly recommend Spa and treatments.
Great stay.
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Gastnutzer
Barrierefreies Zimmer mit Kingsize-Bett
Aufenthalt im Feb 2022
Business
38 Bewertung
5.0/5
Hervorragend
Gepostet am Feb 14, 2022
Great hotel not far from the M4
Breakfast was very nice and well presented
Large comfortable and quiet room
The hotel overall was one of the best I have stayed in in the UK. It wasn't perfect but nothing worth publishing.
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Roshani
Aufenthalt im Mar 2024
Business
3.0/5
Gepostet am Mar 15, 2024
The receptionist Karen I think her name is was good, however maybe she was under staffed. I called her to send a dental kit and was told to come down and pick it myself cause there was no one at the reception at 7am on a weekday morning??? Or she would come up in 30 minutes. That is just quite terrible service for crowne plaza.
Another thing to note that the spa/ gym receptionist is just simply rude, I walked in at 6:27am to check out the pool and was told that I could only get in at 6:30am!! When clearly the pool was open and it was just 3 minutes and yet she wanted the customer to wait to show what? Authority?? Really disgraceful, aside from her snide behaviour.
The hotel breakfast was not good at all. Spent £15 on barely decent breakfast food and was told I could not cancel it once I have paid for it the previous day! Never heard another hotel do this before. I take so many business trips.
The only plus point is that the dinner was great - room service - Indian chef, ordered the platter and food was good.
The chauffeur service was also great, the driver was very nice and friendly.
Dont think I'll be coming staying here in a hurry!!!
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Kate
Aufenthalt im Mar 2024
Anderes
4.0/5
Sehr gut
Gepostet am Mar 4, 2024
This hotel is beautiful. The bed was comfortable and the room was immaculate. Breakfast was lovely and there was a lot of choice. The pillows were too big for our personal preference and the tv in the room came on by itself in the middle of the night and woke us up. The remote was under the tv (no idea how it came on) so i had to.get up to turn it off.
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Fiona
Aufenthalt im Mar 2024
Business
5.0/5
Hervorragend
Gepostet am Mar 13, 2024
Great stay , lovely hotel, convenient for the Office , good facilities, handy shop next door