Hyatt Place Windsor

Staff was very clean, everything looked so new. Breakfast was nice. Only complaint is the view we had. The area isn’t great so that can’t be helped much

Hotel was nice and staff were very welcoming. It was a little noisy in the room because of the trucks coming down the road to cross the border. One issue with the room was we had to find an outlet near the bed and we pulled the bed back and there was a thick layer of dust under the bed and in the shape of the bed or staff have not cleaned properly.

We will definitely be back. Room and amenity layouts are very mindful. The sofabed is a sectional which is ideal, and the gym/pool are on the opposite side of the elevators from the lobby and dining area, allowing privacy for coming and going to swim/workout.

Can’t beat the service! Beautiful, modern looking hotel that appears fairly new. Plusses - Easily accessed from the road. Wonderful, friendly, helpful staff. The common areas and our room looked very clean. Breakfast was great - lots of options. Downsides- Noisy! I know they don’t control that, but be aware there is a lot of traffic noise, the doors apparently don’t close quietly so there was a lot of loud door slamming at all hours, and the thin walls allow you to hear ALL the kids. Breakfast was good, but very, very crowded, hard to find a place to sit. The bedding was nice and clean, but the beds themselves were just “meh”. Not really very comfortable. All in all though, it was a pretty good stay and I would probably stay there again.

The Hyatt property & service were impeccable. The full service breakfast was fantastic, the gym complete, and the pool, while quite small, was well maintained. Free high speed WiFi was appreciated. The rooms are awesome (ours had a full ceiling glass view of the concrete jungle of downtown … so no points there but clearly not something the hotel had control over). Although aesthetically pleasing, the rooms could use better lighting and more intuitive temp. controls. The staff were very attentive & friendly. The place is gorgeous. Free outdoor parking is quite tight & a little insufficient but manageable. Perhaps the only downside is the property’s location, facing a busy International border crossing highway, literally a few min. from the Ambassador Bridge. A lot of International Border crossing of Trucks could be heard all night long & weekend drag racing by young people on likely many Windsor streets including the street this hotel is on has led us to believe after our 3rd experience in Windsor in April present/past for various hockey tournaments that this is likely the norm for Windsor as a border twin-city with Detroit. Young people cross over from the USA to go to the bars, get drunk & (hopefully not) drag race throughout town revving their engines all night long on weekends. One hotel we had stayed at in the past had even provided “free earplugs for sleep at night”. Alas, the lesson we have learned is that … we are not as young as we once were if this bothers us!

On check-in, we were told no housekeeping during our 3 night stay which was weird to me. The pool was very low the first night and kept getting hair in my hands when treding water. The next night it was full to the top, but way too cold to get it. We booked Hyatt because of the pool. Very disappointed.