HARRIS Suites Puri Mansion

HARRIS Suites Puri Mansion Bewertungen

HARRIS Suites Puri Mansion

Puri Mansion Estate, Jl. Puri Lkr. Luar, Kec, Cengkareng, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11610, IndonesiaHoteldetails anzeigen
HARRIS Suites Puri Mansion
HARRIS Suites Puri MansionHARRIS Suites Puri MansionHARRIS Suites Puri Mansion
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.5/5
Großartig
382 Bewertungen
Verifizierte Bewertungen
Lage4.3
Ausstattung4.4
Service4.5
Sauberkeit4.6
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Alle Bewertungen(382)
Positive Bewertungen(373)
Bewertungen mit Fotos/Video(100)
Großartiger Aufenthalt!(62)
Großartige Zimmer(47)
Köstliches Frühstück(23)
Großartiger Ausblick(11)
Großartiger Pool(11)
Ausgezeichnet für Geschäftsreisen(9)
Durchschnittliche Soundisolierung(8)
Nahe am Einkaufsdistrikt gelegen(5)
Negative Bewertungen(9)
Theofilus Otniel Komala
Suite mit zwei Schlafzimmern
Aufenthalt im Sept. 2024
Familie
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Okt. 2024
Mantabbsssss
Antwort der Unterkunft: Thank you for your staying at Harris Suite Puri Mansion and thank you for your positive Review and. Rating on this site, its highly appreciate and its means a lot for us. We will keep improve our service and give the best for our guest satisfaction. We are looking forward for your coming in the future at Harris Suite Puri Mansion. Best Regards, Elfitria Guest Relation Officer.
Hindra
Harris Zimmer
Aufenthalt im Febr. 2023
Business
7 Bewertungen
3.0/5
Gepostet am 4. März 2023
Macet
Antwort der Unterkunft: Dear Hindra,Thank you for stay with HARRIS Puri MansionWe sincerely appreciate you taking the time to share your feedback with us. Your experience during your recent stay at HARRIS Suite Puri Mansion is of the utmost importance to us, and we regret to learn that it did not meet your expectations.We genuinely apologize for any inconvenience you may have encountered.Once again, thank you for your understanding and valuable feedback. We are committed to enhancing our services for the comfort and satisfaction of all our guests.Best Regards,Nova Medina AchmadGuest Experience Manager
Albert Winarto
Harris Zimmer
Aufenthalt im Mai 2022
Business
20 Bewertungen
3.7/5
Gepostet am 22. Juni 2022
Die Lage ist etwas weit von der Stadt entfernt
OriginaltextÜbersetzt von Google
ZHONG HAI
Harris Zimmer
Aufenthalt im Febr. 2022
Single
13 Bewertungen
1.0/5
Gepostet am 26. März 2022
Es ist unbequem, hier zu leben
OriginaltextÜbersetzt von Google
Aulia
Suite mit 1 Schlafzimmer
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Dez. 2024
Loved everything about the hotel. I love the staff, they're very friendly, professional and humble! I love the breakfast too
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Antwort der Unterkunft: Dear Aulia,Thank you for your staying with us at HARRIS Suite Puri Mansion And thank you for your kind words and compliments, and we are truly touched by your positive feedback. We will continue to improve our services and facilities to enhance our guests' satisfactionOnce again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to the opportunity of welcoming you back for another exceptional stays.Best Regards,Nova Medina AchmadGuest Experience Manager
Jayc_oppa
Harris Zimmer
Aufenthalt im Nov. 2024
Familie
5 Bewertungen
4.7/5
Wunderbar
Gepostet am 7. Dez. 2024
Fantastic stay experience great service from staff members
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Antwort der Unterkunft: Dear Jayc_Opa,Thank you for your staying with us at HARRIS Suite Puri Mansion And thank you for your kind words and compliments, and we are truly touched by your positive feedback. We will continue to improve our services and facilities to enhance our guests' satisfactionOnce again, thank you for choosing HARRIS Suite Puri Mansion. We look forward to the opportunity of welcoming you back for another exceptional stays.Best Regards,Nova Medina AchmadGuest Experience Manager
Herry
Suite mit zwei Schlafzimmern
Aufenthalt im Febr. 2025
Familie
3 Bewertungen
2.5/5
Gepostet am 10. März 2025
The receptionist wasn't very friendly when i checked in, or maybe he was just too tired because of the fasting month. The sliding door to the bathroom doesn't lock properly. The TV's wifi was not connected. However, the maintenance crew was very responsive and tried very hard to fix it and still couldn't get it worked.
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Antwort der Unterkunft: Dear Herry,Thank you for staying with HARRIS Puri MansionThank you for sharing your feedback with us. We sincerely apologize for the experience you had during check-in and for the inconveniences with the bathroom door and TV connection. Your comfort and satisfaction are very important to us, and we appreciate you bringing these matters to our attention.We're glad to hear that our maintenance team was responsive and did their best to assist you. Please rest assured that we will address these concerns with our team to improve our services moving forward.We truly appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.Best Regards,Nova Medina AchmadGuest Experience Manager
Gastnutzer
Harris Zimmer
Aufenthalt im Febr. 2025
Single
1 Bewertungen
3.7/5
Gepostet am 9. März 2025
The hotel have 2 lobby, which are the main lobby and the basement lobby. The main lobby only took us 1 mins from the entrance, and the basement lobby took us 5 mins to arrive. It is unfortunate that the main lobby only available for car user, eventhough there are hotel guest who used bike just to drop off. We paid with the same amount of money, therefore have the rights to get the same treatment. Harris Hotel as 4 star hotel, should not focus only on the image, but also focusing on the customers service, and should have the flexibility to think whats best depend on the condition. Facility is very basic, and back again need to be more flexible (the hotel is within the apartment Puri Mansion), in which the apartment have tennis court, and empty almost all the time, and we cant use it.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for Staying with HARRIS Puri MansionThank you for sharing your feedback with us. We sincerely apologize and appreciate your thoughts and regret to hear that your experience did not fully meet your expectations. Your comments regarding the lobby access and facilities have been noted, and we understand your concerns about flexibility and equal service for all guests.At HARRIS Puri Mansion, we strive to provide a comfortable and convenient stay for everyone, and your feedback helps us identify areas for improvement. While certain facility access is subject to specific policies, we will certainly take your suggestion into consideration to enhance our guest experience.We truly value your input and hope to have the opportunity to welcome you back with an improved experience in the future. If there’s anything else we can do to assist, please don’t hesitate to reach out.Best regards,Nova Medina AchmadGuest Experience Manager
Sylvia Husen
Harris Zimmer
Aufenthalt im Aug. 2024
Familie
14 Bewertungen
4.5/5
Großartig
Gepostet am 30. Sept. 2024
Good and clean hotel. Breakfast has a good standard. We love it. Thank you
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Antwort der Unterkunft: Thank you for your staying at Harris Suite Puri Mansion and thank you for your positive Review and. Rating on this site, its highly appreciate and its means a lot for us. We will keep improve our service and give the best for our guest satisfaction. We are looking forward for your coming in the future at Harris Suite Puri Mansion. Best Regards, Elfitria Guest Relation Officer.
extx
Harris Zimmer
Aufenthalt im Jan. 2025
Familie
8 Bewertungen
4.2/5
Sehr gut
Gepostet am 26. Febr. 2025
Loved the indonesian service! Booked a second room when I reached there for another family member and they gave us a free upgrade to a 2-bedroom suite! Rooms were pretty clean too:)
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Antwort der Unterkunft: Dear Extx,Thank you for staying with HARRIS Suite Puri Mansion.On behalf of the management and all staff, we would like to express our gratitude for taking the time to give us a positive review and rating.We will continue to improve our service and provide the best experience for our guests.We look forward to welcoming you back to HARRIS Suite Puri Mansion in the future.Best Regards,Nova Medina AchmadGuest Experience Manager
Yulius Kurnia Susanto
Suite mit zwei Schlafzimmern
Aufenthalt im Nov. 2024
Familie
23 Bewertungen
4.2/5
Sehr gut
Gepostet am 31. Dez. 2024
Good location
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Antwort der Unterkunft: Dear Yulis Kurnia Susanto,Thank you for staying at HARRIS Suite Puri Mansion.On behalf of the management and all staff, we would like to express our gratitude for taking the time to give us a positive review and rating.We will continue to improve our service and provide the best experience for our guests.We look forward to welcoming you back to HARRIS Suite Puri Mansion in the future.Best Regards,Nova Medina AchmadGuest Experience Manager
FHOODSHIP
Suite mit zwei Schlafzimmern
Aufenthalt im Dez. 2024
Familie
28 Bewertungen
4.2/5
Sehr gut
Gepostet am 13. Jan. 2025
Cozy place with fairly nice amenities. Breakfast was ok. Rooms was smaallish but all creature comforts provided. Bit worn out / dirty on the edges especially carpets.
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Antwort der Unterkunft: Dear FHOODSHIP,Thank you for staying with HARRIS Suite Puri Mansion.On behalf of the management and all staff, we would like to express our gratitude for taking the picture of your moment at HARRIS Suite Puri Mansion and thank you for your positive review and rating for us.We will continue to improve our service and provide the best experience for our guests.We look forward to welcoming you back to HARRIS Suite Puri Mansion in the future.Best Regards,Nova Medina AchmadGuest Experience Manager
QUE MINH
Harris Zimmer
Aufenthalt im Sept. 2024
Business
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Okt. 2024
Clean and near center. Will book next time
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Antwort der Unterkunft: Dear MINH,Thank you for your staying with Harris Suite Puri Mansion and thank you for your positive Review and rating on this site, its highly appreciate and its means a lot for us.We will keep improve our service and give the best for our guest satisfaction.We are looking forward for your coming in the future at Harris Suite Puri MansionBest Regards,Nova Medina AchmadGuest Experience Manager
Anonymer Benutzer
Suite mit zwei Schlafzimmern
Aufenthalt im Dez. 2024
Business
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Febr. 2025
Very good location and room, friendly staffs, great ambience and well maintained. Will comeback here later
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for staying with HARRIS PURI MANSION And thank you for sharing your feedback with us. We truly appreciate your feedback. We sincerely apologize for your inconvenience of our hotel location. We understand that this may have affected your experience. Your satisfaction is of utmost importance to us, and we regret that we fell short of meeting your expectations, however our hotel is intentionally located away from the main road to provide a comfortable and peaceful atmosphere, away from the noise. We truly appreciate your understanding and your valuable feedback, and we look forward to welcoming you again. Best Regards, Nova Medina Achmad Guest Experience Manager
Anonymer Benutzer
Harris Zimmer
Aufenthalt im Okt. 2024
Pärchen
5 Bewertungen
3.7/5
Gepostet am 3. Dez. 2024
I stayed for two nights. On the first night, the TV suddenly came on at midnight. I jumped up in shock and turned the TV off. Some 10-15 mins later, the TV came on again. I turned it off again. It happened third time. After turning the TV off, I decided to take out the room card from the room controller. But this meant that there was no aircon through the night. It also took a while to get back to sleep from the initial shock. Then at around 4am, sound of prayers came through the windows and I stayed awake almost through the whole prayer session. The windows are poorly insulated. That meant I slept for less than 5 hours. I feedback to the reception in the morning about the TV. At night, on the assurance that the issue was fixed, I jumped up again at midnight when the TV came on. After some trial and error, I discovered that the TV does not turn on automatically if I keep the room lights on. It was challenging to sleep with the lights on but I eventually did, only to be woken up at 4am. the two nights stay had been a poor experience. Also, the towel on the first night was rather dated with frays at the seams. Time to replace the towels.
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Antwort der Unterkunft: Dear Valued Guest,Warmest Greetings from HARRIS Suite Puri MansionWe appreciate you taking the time to bring your recent experience to our attention, and we sincerely apologize for any inconvenience or disappointment you may have encountered during your stay at HARRIS Suite Puri MansionYour satisfaction is of utmost importance to us, and we regret that we fell short of meeting your expectations. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted.Our team is currently conducting a thorough investigation into the matter. We want to understand the details surrounding your concerns so that we can implement corrective measures and prevent similar situations in the future, please reach out to HARRIS Suite Puri MansionWe understand the importance of your satisfaction, and we thank you for your understanding and patience as we work to address the issues raised. Your feedback is invaluable in helping us continually improve our services.Yours sincerely,Nova Medina AchmadGuest Experience Manager