After a long stressful drive where I was constantly held up with roadworks and slow vehicles, I was very late and was going to miss the cut off time for the office.
Upon arriving I was greeted by the most lovely lady on the front desk who reassured me it was no problem I was late. I then later checked my messages to see they had tried very hard to contact me ( I was driving so couldn’t check my phone) and had arranged for me to still access my room no matter the time. It honestly made my Day.
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