Gastnutzer
3. September 2023
This is not the 5* hotel you imagined. There is no luxury to be had and hospitality is either non-existent or costly. Our first room was called Superior; it was small, damp, floored throughout in terracotta rough tiling with one large window that opened directly onto a common area. After one night we asked to be moved to the other Superior room which was slightly better in that it was not damp and, although small, had a small private terrace. This hotel has no restaurant and is not located near any good eateries, it is also a good walk from the Old Town. No complimentary coffee/tea in your room and 10euro per cup if you would like us to provide. We did not take the breakfast as it looked mediocre at best and of course expensive - 2 boiled eggs again 10euro. The secret garden is more secret jungle and the pool, not maintained, is more like a pond. This accommodation is more like a costly bed and breakfast and maybe 3* at that. Hugely disappointing. After two nights we moved to a real 5* hotel in the Old Town.
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