Hotel Nuovo Teson

This was an ideal home base for me and my family. We booked a family room, and my 2 daughters enjoyed having their own twin sized beds. My husband and I enjoyed the welcome gift of Prosecco on ice, and the staff was very helpful in recommending restaurants and transportation options. We were initially concerned about the location seemingly farther away from the city center, but it was very convenient. St. Marks square was an easy walk, and water taxis and the water bus were just down the alley. (Note there is no elevator, but we didn’t find that to be an obstacle.) My highest praise is for the front desk gentleman who discovered I had left my purse in the lobby after we checked out. He literally ran to the water bus and handed it to me just minutes before we boarded the boat. I don’t know what I would have done if he hadn’t found it and chased us down. It had our passports, etc! Thank you for your kindness! Highest recommendation for a family stay!

Everything about this property is 10 stars from the location to the cleanliness to the staff. Everything is amazing. The gentleman at the front desk was beyond helpful. The location on this hotel is perfect right in the corner of Piazza San Marco.

We were in the renovated part of the hotel, which was very nicely done. Small, but nicely appointed, very efficient and immaculate. Very comfortable bed and linens. The staff was extra helpful and accommodating...wonderful hospitality with a prosecco welcome! The location was great with easy access to the waterways - very close to the Bridge of Sighs, St. Mark's but the room was very quiet. Would suggest getting a private taxi instead of the public ferry. Be aware that some of the rooms have many stairs.

The Gradio, at the front desk is fantastic! He is very helpful and gave us great suggestions for tour and dinner. The hotel is very clean and elegant. I would definitely stay here again.

We enjoyed our stay here- we only stayed for one night but it’s in a great location to everywhere we wanted to go! The front desk staff were awesome and so helpful. We would definitely stay here again.

BEWARE: If you book with a third party you will be assigned this hotel's smallest rooms, in the annex next to the main hotel. Though clean, these rooms are TINY with very cramped bathrooms. The hotel staff told me I can get better rates, and the larger rooms if I book directly with them. Also, only book a refundable room. I got my dates wrong, and booked a night too early with a non-refundable room. Within minutes I contacted the hotel to fix the error and they would not work with me. I had to go through ******* and engage in lengthy chats. I finally got ******* to promise me a refund, in writing, which was to be issued after check out. It's been several days and still no refund has arrived.

We always got a smile at the front desk and the service was perfect!