Gastnutzer
17. März 2025
During my 4 nights of stay I have not received Housekeeping facility. When I asked for the same they said during festival season (Holi) they do not provide house keeping facility due to lack of manpower. Terrible experience from a 4+ rating property. I had to clean my room by myself after paying 14k for such a below average property.
Pros - Location is 100 M from Assi Ghat, Restaurant food is tasty although price is on higher side.
Cons -
1. Lack of management.
2. Un-professional service from reception to restaurant including housekeeping.
3. Lack of local support, could not even arrange cab and local services like Darshan & tour guidance, or even arrange an e rickshaw.
4. Room size is very small and lack of ventilation, one window was there but from reception they said to avoid opening due to lack of mosquitoes. Pathetic.
5. Being a host property employees are not so welcoming.
6. Did not provide basic amenities like towel.
7. Washroom shower was not properly working although seemed to be only 1-2 years old.
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