Costa Riviera Hotel Bewertungen

The house keeping service was very nice................mr Aman Thakur and priyanshu gupta is very good .................... very knowledgeable................ Very hospitable............................... thankyou so much Costa Rivera

Good visit ! Very good courtesy by Check in staff Nikita and excellent work by bell boys Ishteyaque and Virendra and Vipin !! They made the services very competent to a five star !! Awesome !! Overall I would rate it at a good hotel, good room and in room services.

This is an amazing place and the hotel staff are a credit to the property. I must thank the Seasons Restaurant chef Asish, staff Priti, Rahul, Sushil for their personal touch and care in their dealings with the guest. Every staff in this hotel is kind and attentive which gives this property a very high rating. The rooms are large, the beds comfortable and the bathroom clean and decent. One's experience is enhanced because of the brilliant staff in the hotel

Excellent hotel, great service. Breakfast service was awesome, had good spread of North Indian, south indian and continental choices. We were extremely pleased with the hospitality we received on the breakfast table. We were group of 11 and Mr. Rahul kumar went to a great extent to take care of us. Extremely pleased with the service.

The hotel needs an overhaul. The breakfast was not great. The rooms are dark, with one opening window that overlooks hot looks like a forgotten building site. Everything worked, kinda. The internet was slow, the was a big rip in our bed sheets and things just did not seem very clean. I was unwell and needed more toilet paper, so I rang housekeeping and they arrived with tea bags. I was very happy to leave.

My mother and travelled in Diwali week. I must say the service and the care they got there was awesome. Rooms were good , food was quality and service and behaviour was excellent. They even arranged a cake for my father’s birthday on my request. A special note of thanks for Mr. Rahul Mishra the F&B manager making their memorable.

Nice experience.. nice food… good service given by Mr. Saurabh Pal. Nice rooms and good facilities provided by the hotel. Overall good stay and experience.. clean rooms and good staff members.. very polite and helpful… Happy and satisfied…

We are in room 315 it is suite room and service is very bad here. First of all there some bad smell in room it is about some pest control done in room. Second the sheets and comforter are very dirty. Bath towels are very old. Furniture is very old and not clean . The tapestry of chairs is very dirty. Over all experience is bad.

Housekeeping supervisor ms.anita jii and Aman Kumar ... excellent room service ambience great food interior is just fabulous lash greenary nice location.. just one thing to take care of entry street from main road. Just fabulous ..👍👍👍

We had dinner at Seasons Restaurant at Costa Riviera Hotel for 3 nights in a row because we enjoyed the food so much. Our waiter Rahul was very helpful with our menu selections and gave us great service. The food was fresh and had beautiful flavours. I would recommend this restaurant.

Our group of 8 women recently stayed at Hotel Costa Riviera for 3 nights in September 2024, and while we’ve enjoyed this hotel in the past, this time, the experience was disappointing in several ways. Firstly, the breakfast, which was included in the room tariff, fell short of expectations. We were served the exact same spread on all three days, a departure from the variety offered in previous stays. This lack of freshness and diversity was quite disheartening, especially considering the hotel’s usual standards. Room upkeep has also noticeably declined. The overall cleanliness and maintenance were not up to par, making the stay feel less comfortable. To make matters worse, the RF keys for our rooms frequently malfunctioned. We had to repeatedly take the lift down to the reception to have them reset, which was very inconvenient. At one point, we were handed a master key to access all four of our rooms. While this helped in the short term, it was a significant security risk. Knowing that someone else could be given the same key raised concerns about the safety of our belongings. Additionally, the staff at the reception could have been more welcoming. Considering Varanasi is an ancient and holy pilgrimage city, it would have been more fitting for the people manning the reception to be more receptive and friendly. A smile and a bit of warmth would have made a difference, especially for guests on a spiritual journey. Overall, while the hotel has been a reliable choice for us in the past, this stay was marred by these issues. Hopefully, they address these concerns to restore the quality we've previously experienced.

Nice service by sushil and food is very good i went for dinner with family nice ambience silent place 😊👍reasonable i love all the food specially the nonveg platter and babycorn and love the biryani 🤗 . For family the place is good 👍👍👍👍👍

Costa!!!The staff was incredibly courteous and attentive, making sure every detail of my experience was flawless. From the warm welcome at check-in to the thoughtful assistance throughout my stay, they truly went above and beyond to make me feel comfortable.The rooms were spacious, clean, and beautifully maintained, with all the modern amenities one could ask for. The hotel's location is also fantastic, offering easy access to key sites like the ghats and temples. The in-house restaurant served delicious food, and the breakfast spread was a delightful mix of local and international cuisine.Special mention to the front desk team for being so prompt with my requests and the housekeeping staff for their meticulous service. I highly recommend Costa Riviera for anyone looking for a luxurious and hassle-free stay in Varanasi!"

So happy visit this lovely hotel delicious to find it unchange . brilliant location on near Kashi vishwanath mandir quite and relaxed . heritage hotel with well maintained and comfertable room easy walking distance to Ghat and many. Resturant and cafe Thank you so much Sandeep ji for your kindness and looking after me so well it felt like coming home