Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Excellent, well managed hotel. One of the nicer properties I have stayed in. You get what you pay for. Zero complaints
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kelly
Aufenthalt im Jan. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 8. Jan. 2024
Our first time staying at this hotel and it was great. We will be returning. The BC Market restaurant was very good, with great food and service. The room service was very good and fast and easy to order via the online order system. The only area that we thought could use some attention is the in-room coffee but it wasn't terrible.
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Alejandra R
Aufenthalt im Jan. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 5. Jan. 2024
We loved staying here, the staff is amazing. I do have some observations:
1) Communication amongst staff members is not the same as they would tell us different things on perks like their hot chocolate station, or free gift wrapping. It is minor but still, there was noise in the communication.
2) We stayed there for seven nights and our room had practically no closet space. We were very comfortable and the bed was amazing but yeah, we had practically nowhere to put both of our clothes, both of all of our clothes.
3)Hotel guests can have access to a film camera and have the film developed after the stay. They never had a camera available and the other that they did have, was broken, so again, I would recommend getting the communication efforts straight.
4) they have free beer and kombucha tastings at the lobby. Again, it depended on the staff in turn at the front desk as some of them were accommodating and nice, and others would make a face if we asked for more lol.
5) Once I checked out, I forgot a tote bag in my room with local artwork. I tried calling the hotel to absolutely no avail. Some call center God knows where answered and they did not know their nose from their elbow. Our Uber driver drove us back in a rush and we went up with a staff member to our room to retrieve the tote. I received a call that night from the call center stating they had not found the tote lol. Ridiculous.
All in all, I loved this hotel. Their communication efforts need to be strengthened.
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Anna Marie
Aufenthalt im Jan. 2024
Pärchen
3.0/5
Gepostet am 4. Jan. 2024
Convenient location if you’re heading to Rogers arena. Was looking forward to going to the Lounge but it was closed.
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Rubyna
Aufenthalt im Dez. 2023
Freunde
5.0/5
Hervorragend
Gepostet am 11. Dez. 2023
I love staying at the Douglas. Rooms are immaculate, and service is excellent! Can’t wait to stay again!!
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Sonia
Aufenthalt im Nov. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 10. Nov. 2023
Our stay at the hotel was fantastic. The staff made us special for my husbands birthday celebration. I really recommend staying at this fabulous hotel with entertainment of ******, restaurants and entertainment at a walk away!!
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Raad
Aufenthalt im Okt. 2023
Pärchen
5.0/5
Hervorragend
Gepostet am 25. Okt. 2023
Amazing experience our first time from Orange County California and it was the best hotel experience and we travel ALOT!
The housekeeping ladies were super sweet please make sure you tip them every time! And Taylor’s (checking in was such a doll) and sunny as our bell hop! They were all wonderful!!! Great hotel !!!!
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peter
Aufenthalt im Febr. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 26. Febr. 2024
It was clean and the staff made an extra effort at all times.
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Bernie
Aufenthalt im Febr. 2024
Anderes
3.0/5
Gepostet am 20. Febr. 2024
Guarantee that your room will be quiet especially at night
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Laura
Aufenthalt im Sept. 2023
Familie
5.0/5
Hervorragend
Gepostet am 17. Sept. 2023
The hotel was beautiful. Staff was very prompt to any requests. We were walking distant to everything we needed. Will definitely stay again.