James Joyce Coffetel (Turpan Grand Bazaar Jiaohe Huayu Branch) Bewertungen

Antwort der Unterkunft: Dear guest,Thank you very much for taking the time to share your feedback about your stay with us. We sincerely appreciate your kind words regarding our hotel's location, which is indeed strategically situated in the heart of Turpan, providing easy access to many attractions.We deeply apologize for the inconvenience you experienced during the evening check-in period. We are aware that the influx of tour buses between 19:00 - 20:00 can cause congestion, and we are actively working on improving our check-in process to streamline operations during peak times. Your advice is valuable, and we will consider notifying future guests to avoid this time if possible.Regarding the breakfast buffet, we are truly sorry that it did not meet your expectations. We understand that as a 4-star hotel, our guests deserve a high - quality dining experience, and we will immediately review our breakfast offerings, including the variety, taste, and quality of the food, to make necessary improvements.We also acknowledge the issues you had with our Wi-Fi service. Currently, due to certain technical limitations, we have a single network for the entire hotel. However, we recognize that this is not sufficient to meet the needs of all guests, especially during peak occupancy periods. We have already started discussions with our IT service providers to upgrade our network infrastructure, aiming to provide a more stable and faster Wi-Fi service, and even considering providing individual Wi-Fi access for each room in the future.Once again, thank you for your honest feedback. We hope that you will give us another opportunity to serve you better in the future and show you the improvements we have made.

Antwort der Unterkunft: Dear guests: Thank you very much for taking the time to leave such detailed comments for us! We are sincerely happy to see that you recognize the hotel's convenient location, spacious and comfortable rooms, and the warm service of the front desk staff. These recognitions will inspire us to continuously improve and bring a better stay experience to every guest. However, we are deeply sorry for your problems in breakfast and coffee shop. It is our serious dereliction of duty that the food is not replenished in time and there is a lack of tea and coffee during the breakfast period. We have conducted in-depth communication with the catering department and comprehensively resumed the whole breakfast supply process. Later, we will increase the food reserve, arrange special personnel to pay close attention to the consumption of food and ensure timely replenishment, and strictly control the supply of drinks during the breakfast period, so that you can enjoy a rich and satisfactory breakfast. As for the lobby coffee shop, we know that it has brought you a bad experience. At present, we have actively negotiated with the cooperative chain brands to re-plan the business hours, and strive to realize normal business in the morning as soon as possible to meet your needs of enjoying a cup of fragrant coffee and relaxing at any time. Your feedback is our driving force. We look forward to your coming again. We are confident to present you with a more perfect stay experience and wish you a happy life!

Antwort der Unterkunft: 哇喔～客官的好評要讓小喆起飛咯！有愛才是家，小喆一直希望會用自己的貼心和暖心，希望成為您心中的那個家外之家，當您進到小喆喆的那刻，帶給您的第一印象，必須是我們的專業化、人性化服務，還有最重要的就是，不會給您帶來太多的陌生感及冷漠感，小喆喆真摯而熱情的洪荒之力，您可是抵擋不住的吆，非常感謝您的認可，房間裏的設施硬件都是以咖啡文化為主題的，很有格調。商務出差，旅遊，情侶出行，打卡都是非常不錯的喲，大廳有打卡點，您下次入住記得拍些好看的照片喲，再次感謝您的好評，真誠期待您的再次光臨。

Antwort der Unterkunft: 非常感謝您的好評和認可。您的滿意是我們最大追求，我們會努力做得到更好，提升我們的服務和舒適的入住體驗。期待您的再次入住！

Antwort der Unterkunft: Thank you very much for your recognition of our hotel. It is because of your high-quality feedback that we are more motivated to provide better service. We look forward to seeing you again

Antwort der Unterkunft: We are very pleased that you enjoyed our hotel and our breakfast. Our chef expressed great joy. Looking forward to your next visit to experience our hotel.

Antwort der Unterkunft: 親愛的客人，感謝您選擇入住我們喆啡酒店，我們倍感榮幸，很遺憾您的體驗沒有達到您期望。我們非常重視您在入住期間所遇到的問題，後續酒店會立即改進並且加強培訓，再次向您致以誠摯的歉意，期待您的下次入住，督促我們進步！

Antwort der Unterkunft: Thank you very much for your support and love for our hotel. Regarding the issue you mentioned, please allow me to explain it to you. Because our baristas need sufficient rest and preparation to make more delicious coffee for everyone, we have chosen to open at 10am. Thank you very much for liking our coffee. We will definitely work harder to meet your praise for us. I hope to spend another wonderful time with you.

Antwort der Unterkunft: Dear guest,Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and disappointment caused by the mismatch between the advertised Western breakfast selection on the poster and the actual availability of only Chinese breakfast. This oversight is not in line with our commitment to providing accurate information and a satisfying dining experience.We have immediately reviewed our promotional materials and internal communication to ensure that such discrepancies do not occur again. Additionally, we are exploring options to expand our breakfast offerings to

Antwort der Unterkunft: Thank you very much for your praise of our hotel. Your praise made every one of our staff feel very happy. Thank you on behalf of all the staff of the hotel. And in the future, we will continue to make efforts to make every guest feel and warm when coming to this hotel. I am very happy to receive such excellent guests as you. Hope to meet you again in the future!

Antwort der Unterkunft: 非常感謝您的好評和認可。您的滿意是我們最大追求，我們會努力做得到更好，提升我們的服務和舒適的入住體驗。期待您的再次入住！

Antwort der Unterkunft: 非常感謝您的好評和認可。您的滿意是我們最大追求，我們會努力做得到更好，提升我們的服務和舒適的入住體驗。期待您的再次入住！

Antwort der Unterkunft: 我們能相遇在這人海滔滔中真的是不容易，一個自然流露的微笑，勝過千言萬語，無論是初次謀面也好，相識已久也好，小喆與您的緣分不是擦肩而過，而是彼此擁抱。我踮起腳尖，彼此的心就會貼得更近。人與人也之間倍感温暖。小喆和他的小夥伴們願為您送上最甜美的微笑，最優質的服務，願您每天心情都美美噠

Antwort der Unterkunft: Thank you very much for your evaluation, it is because of your evaluation that we have the momentum to move forward, we will improve our facilities and services, looking forward to your next visit