Gastnutzer
24. Februar 2023
I had booked this place back in August and unfortunately we had a death in the family I got a hold of them and they said they couldn't refund me but gave me a voucher instead, when I called back to get the credit they responded promptly and honored my voucher, upon arrival we were met by Antonieta, what a beautiful lady she greeted us like we were her family and explained everything to us and gave us a sheet with suggestions on where to go and eat, the place was immaculate clean organized in a gated community very safe and away from all the noise from Tulum, the place is beautiful with rooftop community kitchen and eating area I cannot say enough about this place for the money I paid for this hotel is 10 out of 10. to sum it up I would 100% recommend this hotel and I would god willing come back one day!
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