Hotel de la Coupole Sapa - MGallery Collection

Hotel de la Coupole Sapa - MGallery Collection Bewertungen

Hotel de la Coupole Sapa - MGallery Collection

1, Hoang Lien Street Sapa District, Sa Pa, TT. Sa Pa, Lao Cai Province, VietnamHoteldetails anzeigen
Hotel de la Coupole Sapa - MGallery Collection
Hotel de la Coupole Sapa - MGallery CollectionHotel de la Coupole Sapa - MGallery CollectionHotel de la Coupole Sapa - MGallery Collection
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1 Nacht

Gästebewertungen

4.8/5
Wunderbar
234 Bewertungen
Verifizierte Bewertungen
Lage4.9
Ausstattung4.7
Service4.8
Sauberkeit4.8
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Alle Bewertungen(234)
Positive Bewertungen(233)
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Freundliches Personal(63)
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Großartiger Pool(26)
Nettes Dekor(25)
Ausgezeichnet für Geschäftsreisen(25)
Großartiger Ausblick(23)
Luxuriös(13)
In der Innenstadt gelegen(13)
Negative Bewertungen(1)
Siti nur shafika
Classic Zimmer mit Kingsize-Bett
Aufenthalt im Apr. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Juni 2024
Hallo, ich bin hier, um eine Bewertung für Frau Tina und Herrn Ta für den sehr guten und schnellen Service zu schreiben. Ich werde auf jeden Fall wiederkommen, um dieses Hotel zu empfehlen.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Wir freuen uns sehr, dass Sie das Hotel de la Coupole besucht haben. Wir danken Ihnen aufrichtig, dass Sie sich die Zeit genommen haben, diese fantastische Bewertung zu schreiben und dem Hotel 5 Sterne zu geben. Wir freuen uns zu hören, dass Sie von Tas Freundlichkeit beeindruckt waren. Im Namen des Teams möchte ich Ihnen noch einmal für Ihre Großzügigkeit danken und hoffe, dass wir Sie bald wieder bei uns begrüßen dürfen. Mit freundlichen Grüßen,
Gastnutzer
Classic Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Für andere gebucht
1 Bewertungen
2.5/5
Gepostet am 10. Nov. 2024
Ich habe mit meiner Buchung am 16.03.2024 eine schlechte Erfahrung gemacht. Ich hatte bezahlt und meine Karte wurde belastet. Das Hotel teilte jedoch mit, dass es keine Zahlung von Ihrem Unternehmen erhalten habe. Das Hotel hat mir erneut eine Gebühr berechnet. Trip, schau nach, was los ist
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Zunächst möchten wir uns bei Ihnen dafür bedanken, dass Sie sich während Ihres Aufenthalts in Sapa für unser Hotel entschieden haben. Wir wissen, dass Sie Probleme mit der Buchung und Zahlung hatten. Unmittelbar nach Erhalt Ihrer Bewertung auf Ctrip haben wir versucht, Ctrip zu kontaktieren und erfuhren, dass Ihre Buchung bei einem Partnerunternehmen von Ctrip vorgenommen wurde, was dazu führte, dass wir vor Ihrer Ankunft keine Zahlung erhielten. Deshalb haben wir Ihr Geld beim Einchecken am Schalter eingesammelt. Am 14. November 2024 haben wir OTA kontaktiert und sie haben Ihnen den Betrag zurückerstattet. Wir hoffen, dass Sie Ihr Geld zurückerhalten haben. Indem Sie diese Nachricht senden, hoffen wir, dass Sie verstehen, dass Sie Ctrip bewerten, Ihre Bewertung jedoch tatsächlich mit dem Servicequalitätssystem des Hotels übereinstimmt. Das bedeutet, dass Sie sich über das Hotel beschweren, nicht über Ctrip. Das ist wirklich unfair uns gegenüber. Daher haben wir versucht, eine Lösung mit OTA zu finden, damit Sie Ihr Geld zurückerhalten. Wir hoffen, Sie können diese Bewertung entfernen, damit unsere Servicequalität objektiver bewertet werden kann. Mit freundlichen Grüßen – Christine Giang – Guest Experience Manager im Hotel de la Coupole
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im März 2025
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Apr. 2025
We arrived at hotel at 4:00 am and was very tired, the receptionist offered us to go to the 7th floor to take the shower and told us to come back at 9:00am to have earlier check-in.   The hotel not only gave us an earlier check-in but also we are surprised by the arrangement for our 24th anniversary.  We sincerely appreciated for Lê Quang Linh, thế Room Division Manager for the arrangement.  The hotel offered their customers with the VIP tícket to Fansipan via their email after you booked the hotel.  However, I missed it.  If you booked this hotel, you must buy it as it will save a lot of your time for waiting to the the trains and cable car.
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Antwort der Unterkunft: Dear Esteemed Guest,Thank you so much for your thoughtful review! We’re thrilled to hear that our team was able to assist you during your early arrival and provide you with a place to freshen up. It brings us great joy to know that you enjoyed the surprise arrangement for your 24th anniversary—happy anniversary once again!I appreciate your feedback regarding the VIP ticket to Fansipan. It’s definitely a great way to save time and enhance the experience, and we're sorry to hear you missed the information. We will ensure to promote this more clearly for our guests in the future.Thank you for recommending us, and we hope to welcome you back for more memorable stays!Warm regards,
adelene
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2025
Pärchen
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. März 2025
The aesthetic of this hotel is really 💯! At the lobby, each angle looks really gorgeous and can be a photospot. The room is nicely decorated, clean and spacious. The swimming pool looks amazing! We had an enjoyable stay at this hotel for 2nights. The staff is very approachable and friendly. Highly recommend this hotel if you are willing to splurge a little bit on your stay here.
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Antwort der Unterkunft: Dear Esteemed Guest,Thank you for your fantastic review! We’re thrilled to hear that you loved the aesthetic of our hotel and found every angle in the lobby to be a perfect photo opportunity. It’s wonderful to know that you enjoyed the decor, cleanliness, and spaciousness of your room as well as the amazing swimming pool.We are also grateful for your kind words about our staff. Creating a friendly and approachable atmosphere is very important to us, and we’re glad it made a positive impact on your stay.Thank you for recommending us! We would love to welcome you back for another enjoyable stay in the future.Warm regards,
Gastnutzer
Deluxe Suite mit Kingsize-Bett
Aufenthalt im Febr. 2025
Pärchen
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 14. März 2025
Location: Hotel is located right in the heart of Sapa town. There are a lot of shopping and food options within walking distance. It is also located right next to Sapa Station which makes travelling up to Fansipan a breeze.  Breakfast: A good spread of choices and some of the dishes vary day to day. The dining hall is also very beautiful.  Room: Stayed in the Deluxe King Suite. Room was spacious and we had ample space. Toiletries provided were also of good quality. 
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Andrea
Klassisches Zimmer mit zwei Einzelbetten
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Febr. 2025
Very nice ambiance and i enjoy the view and more photos. I like the design of the hotel ad the food also all delicious. I want to come back again .
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6/9
Mike•Cheong
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Pärchen
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 18. Febr. 2025
A Magical Stay at Hotel de la Coupole Sapa - MGallery Collection I had the pleasure of staying at Hotel de la Coupole Sapa - MGallery Collection, and it was truly an unforgettable experience. From the moment I arrived, I was captivated by the hotel’s stunning architecture, which beautifully blends French colonial elegance with the rich cultural heritage of Sapa. The rooms were impeccably designed, offering luxurious comfort with breathtaking views of the mountains. Every detail, from the vintage-inspired decor to the plush bedding, reflected the hotel’s commitment to excellence. The service was outstanding—staff members were incredibly warm, attentive, and always ready to go the extra mile to ensure a pleasant stay. Dining at Chic Restaurant was another highlight, with an exquisite selection of French and Vietnamese cuisine that delighted my taste buds. The indoor heated pool and spa provided the perfect retreat after exploring the stunning landscapes of Sapa. Overall, Hotel de la Coupole exceeded my expectations in every way. Whether you’re looking for a romantic getaway, a relaxing retreat, or a luxurious escape in the mountains, this hotel is the perfect choice.
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Gregory Vasilopoulos
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2025
Single
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. März 2025
Everything. Was perfect. The room, the service the staff. Everything excellent
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6/9
Antwort der Unterkunft: Dear Mr. Gregory Vasilopoulos,Thank you so much for your wonderful review! We are thrilled to hear that you found everything to be perfect, from the room to the service and our staff. Your kind words are greatly appreciated and motivate us to continue providing excellent experiences for all our guests. We look forward to welcoming you back on your next visit!Sincerely,
Lee Tin
Klassisches Zimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Reise mit Freunden
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. Jan. 2025
Exceptional stay at this luxurious hotel and you could feel that you’re being treated as a vip guest in this hotel by most staff. We were early before the check in time and room wasn’t ready yet. They pampered us with their hot chocolate welcome drink and offered to let us explore the 7th floor where their Instagrammable swimming pool is located. We accepted n loved it! It was empty as much guests have checked out. We booked the Classic Twin Room thru trip.com to celebrate our friendsary of 23years and we were spoilt by the hotel de la coupole mcgallery’s manager, Grace. She upgraded our room to superior twin room that comes with an extra balcony and gave us a lovely sweet treats and fruit platter 🥰🥰❤️🔥❤️🔥 The bathroom was huge and they even took special efforts to decorate our room. Special thank you to the team who put up this! Your exceptional hospitality surprised us n made it so memorable for us 🥹🤩🥳 Our room no. was 625 and we could see hues of the sunrise from the balcony. Bed was exceptionally comfy and room was warm and cosy despite the cold winter. This was such an awesome staycation and memorable friendsary celebration. We went to the bar during 9+ for a drink and to take beautiful photos of it. So much to do if you love photo taking. Many more instragrammable worthy spots in the hotel lobby and 10th floor. Last but not the least, their breakfast buffet on the 10th floor in their Chic restaurant. This hotel amazes me with their interior and details paid to their decoration. Astounding! Please take time to enjoy the breakfast and taking photos outside the restaurant. Would highly recommend this luxurious hotel if you’re here in sapa!
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6/10
Antwort der Unterkunft: Dear Lee Tin, Thank you for sharing such a detailed and glowing review of your stay at Hotel de la Coupole - MGallery! We’re overjoyed to hear that you experienced exceptional hospitality and felt like a VIP throughout your visit. It’s fantastic to know that Grace and the team went above and beyond to make your friendsary celebration special, from upgrading your room to providing thoughtful treats and stunning decorations. We’re delighted that you loved the Instagrammable swimming pool and found so many beautiful spots around the hotel to capture lasting memories.We're thrilled that you enjoyed the breathtaking views from your balcony, the comfort of your room, and the delicious breakfast on our 10th floor! Your kind words mean so much to us, and we can’t wait to welcome you back for another unforgettable stay. Thank you for highly recommending us to future guests visiting Sapa!Sincerely,
Anonymer Benutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2025
Reise mit Freunden
120 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. März 2025
Hotel is very big. The high tea is great. The room is decent size.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for your kind comments! We're thrilled to hear that you enjoyed our spacious hotel and found the high tea to be great. It's also wonderful to know that you appreciated the size of your room.Your feedback means a lot to us, and we hope to welcome you back soon for another enjoyable stay!Warm regards,
Yve Loh
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Febr. 2025
Nice hotel with great location in city centre! Beautiful restaurant to dine in and rooftop view is fantastic!
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Antwort der Unterkunft: Dear Yve Loh,Thank you for your lovely feedback! We're delighted to hear that you enjoyed your stay at our hotel and appreciated our prime location in the city center. It's wonderful to know that you had a great dining experience in our beautiful restaurant and enjoyed the fantastic rooftop views!Your kind words inspire us to keep providing the best possible service and atmosphere for our guests. We hope to welcome you back soon for another memorable visit!Best regards,
Cho@Wang Mei Yui
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Anderes
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. März 2025
Nice place ,hospitality staff and good food
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Antwort der Unterkunft: Dear Wang Mei Yui,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your time with us and appreciated our hospitality staff and the food we provide. Your compliments mean a lot to our team, and we’re always striving to create a welcoming atmosphere for our guests. We hope to see you again soon for another great experience!Sincerely,
Panthakan
Classic Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 8. Dez. 2024
Great location. Good breakfast Feel ok. May not be the best yet.
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POHAN
Klassisches Zimmer mit zwei Einzelbetten
Aufenthalt im März 2025
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Apr. 2025
1. Beautiful decorations with classical atmosphere 2. Good service, especially the receptionist Sam, always helping everything 3. Should have a try when visiting Sapa.
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Antwort der Unterkunft: Dear Pohan,Thank you for your wonderful review! We’re delighted to hear that you appreciated our beautiful decorations and the classical atmosphere of our hotel. It’s also fantastic to know that you received great service from our receptionist, Sam; we will be sure to pass on your kind words to him.We truly appreciate your recommendation for others visiting Sapa, and we hope to welcome you back soon for another memorable experience!Best regards,
Acfk
Executive Suite mit Kingsize-Bett
Aufenthalt im Aug. 2024
Pärchen
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Sept. 2024
From the check in to check out time, it was magical. Staff noticed that we both were very tired from the trip and they gave us room early. They are very kind and helpful with our trip planning.
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Antwort der Unterkunft: Dear Valued Guest, Thank you so much for choosing Hotel de la Coupole for your stay in Sapa. We very much appreciate you taking the time to write us this nice review. We trust you and your relative had a memorable stay in Sapa. Designed by Bill Bensley, the hotel is an enchanting mix of haute couture and hill tribe style, as well as a nostalgia of the French Indochine Era. We are extremely glad to know that the taste of design as well as services quality met your expectations.Once again, thank you for your stay and we can't wait to welcome you back in future.