Protea Hotel Fire & Ice! Pretoria Menlyn Bewertungen

We had the opportunity to stay at Protea Fire and Ice in Pretoria for 3 weeks and it was magnificent each step of the way. Before we arrived the staff promptly answered all our questions and concerns (it was our first time visiting South Africa so were were excited and nervous…Thank you Alisha and all!). The hotel arranged convenient airport pickup and upon arrival we were enthusiastically greeted and our accommodations were exactly as promised. We stayed in the 1 bedroom executive suite. Our room was very comfortable and quiet after a long day out and about. The staff of Fire and Ice are exceptional. They are friendly, helpful and hard working. Everyone greets you with a smile and inquires if there is anything that they can do to make your stay better. The rooms are well laid out and perfectly clean. The restaurant is excellent and lives up to their goal of the best breakfast buffet in Pretoria. The dinner buffet is equally excellent as well as anything you order off the menu. The restaurant and bar area is very upbeat and lively for a fun evening but you can also find a quiet spot inside or outside. The front desk staff were extremely helpful with itinerary suggestions and even arranged a “rescue” pickup for us when our Uber App wasn’t working due to our remote location. Though we are not big shoppers, the proximity to the mall was helpful for things we needed as well as additional restaurants. It was wonderful experience that we hope to repeat.