Hotel Grand Toya Bewertungen

The hotel is very good 👍 The breakfast and dinner is delicious. It is suitable for friends or family gathering. At night, we can try the hotspring as well! I enjoy a lot!!

Pros: - near the cruise pier - room is spacious for 4 people  - can view a bit of lake Toya from the room  Cons: - extremely small toilet area  - public bath looks very old and smelly  - male housekeeper opened the door and entered our room without saying a word during the check out time. Kids were actually still using the toilet in the room at that time but he seemed very focused on cleaning in front of us. We were embarrassed as a guest

The location is the best which just one minute walking distance to the bus terminal to/from Toya Station and in front of the ferry pier. Please see my photo. Perfect location. The front desk receptionist lady was friendly. I was placed to a lake view Japanese style room. It doesn't include shower but toilet in the room and it looks like old but I love the room. The view from the room's window to Lake Toya was excellent. I love my room's window can be opened, I could see more clear to the lake view and to have fresh air from outside by opening the window. Even it was a raining day, cloudy and frosty. The view is still spotless good. The service was good. The room was clean, tidy and come with all necessity, but bath/shower excluded. However, based on the price, I was happy with it because I don't mind to use the bathroom in the onsen area on floor one. There was only two down side that I found: First, the male onsen area floor was sticky and slippery with moss (My left hand accidentally touched it and my hand was sticked with moss in outdoor onsen area) that includes indoor and outdoor area. I wish they would take more effort to the cleanliness of onsen area. Second, the suana was not available for customer to use. However, I had a fantastic sauna and onsen in 万世閣 (a hotel where is just a few minutes walk away from Toya Grand Hotel) by a paying walk in onsen fee(1300 yen) for non-resident. So, it didn't affect me much. Overall, my experience was good. I would give Toya Grand Hotel 8 out of 10. I love Toya Grand Hotel. I would recommend it.

The location of hotel is best, from the windows, it is lake view. Staff here can speak both English and Chinese, no communication barrier. The front desk staff shared us the firework event in the night is the 1st one since 5 years, and recommended the best firework viewing location along the lake, and reminded us the timing. The hotel room has no private shower, and onsen is pretty small.

the total experince is great this is very trditional japanese style hot spring hotel the room is quite historial cosy and nice , the lake view is awesome. the price included the dinner and beakfast is really good i would like to recommend this hotel to my friend

-the room was tidy when first move-in but did not clean the bin for 2 days stay -Described as lake view but changed my room to lower G/F floor which was unable to see any lake view -the hot spring smelled moldy and some of the tiles in pool were peeling off. - understand the hotel was old fashion, but appeared to be more justified for the rate charged to us with better maintenance.

This is a hotel which look like from the 80s of last century. The location is very nice which is situated in the front of the lake. Apart from that, everything looks so old. The room which I stayed was big bu which is on the first floor close the the onsen and public toilet. Some people always talk outside so that the room is not quiet all the time. The window of this room is facing the lake. However, due to the privacy, a lot of plants blocking the view of people walking pass the room. It makes the room a little dark and no view. Moreover, the aren't enough plug for charging device too.

Favorite hotel

老闆是一個很可愛很和善的大叔！老闆在店裡佈置了很多自己心愛的收藏！酒店內設施齊全，房間面積巨大！酒店帶室內室外天然温泉，免費，舒適！衞生很棒！窗户可觀看洞爺湖湖景，羊蹄山！位置優越，距離車站2min步行！性價比高！

從洞爺JR站出來右門口道南bus站坐巴士15-20分鐘，到洞爺湖温泉站下來、走2-3分鐘就到酒店了， 設施比較老舊，一樓露天温泉還不錯（也有室內的） 泡温泉記得從房間帶浴巾過去， 沒有礦泉水，房間水龍頭直接飲用，有燒水壺、冰箱。 這邊街上吃飯小店大部分早上11點開門晚上7點不接待客人 所以餐廳大部分是長者製作料理，慢悠悠接待遊客 酒店早餐7:30-9點、日本很多酒店都10點退房， 入住温泉税150日元/人 酒店退房後還想逛逛下午離開的話，酒店寄存東西到當天上午12點免費、超過一分鐘都會收取500日元/件，還不如寄存到附近洞爺湖温泉站台，裏面300日元寄存到當晚9點（可以放下一個超大箱子或者二個小箱子），如果滿箱了也可以問bus站點案內所的工作人員付費寄存、他們還有雨傘免費借給遊客使用。比酒店服務温馨

我們是四個人，就是大通鋪！日式風格，進屋就是炕，廁所特別特別小，屋裡沒有淋浴，衹能去公共澡堂和温泉在一起洗！沒有太大的地方放箱子

臨近洞爺湖和車站，地理位置非常非常方便 對面就是洞爺湖，儘管有一些傳統 房間非常非常日式，不過温泉也有點小

設施：比較老舊 環境：很有昭和年間傳統和室的感覺，船外可以看到湖 服務：態度很好 衞生：還不錯，公共浴室看起來不是很乾凈 整體環境不錯很適合旅遊來住

酒店位置在洞爺湖邊，去湖畔散步方便，景色也很美，湖景房在房間窗戶便可欣賞湖的美麗景色及遠眺羊蹄山。唯早餐及晚餐是日式套餐，比較簡單，酒店也沒有咖啡供應，比較失色。但仍是性價比高及值得推薦。