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Verifizierte Bewertungen
Lage4.1
Ausstattung4.3
Service4.3
Sauberkeit4.3
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Alle Bewertungen(47)
Positive Bewertungen(45)
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Großartiger Aufenthalt!(14)
Großartige Zimmer(14)
Ausgezeichnete Lage(13)
Freundliches Personal(9)
Negative Bewertungen(2)
*FER*
Deluxe Familienzimmer
Aufenthalt im Mai 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 21. Juni 2024
Very nice place, we enjoyed our stay.
Not very far from the sky tower ( by walk maybe 10-15 mins ), restaurants, shops, etc
Übersetzen
Antwort der Unterkunft: Kia Ora,Thank you for your great review! We’re so glad you enjoyed your stay and found the location convenient for exploring the area. We hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
Nelson Ying Fai
Deluxe-Spa-Zimmer
Aufenthalt im Dez. 2023
Familie
7 Bewertungen
3.5/5
Gepostet am 5. Febr. 2024
Hotel is good but the Asian female receptionist not helpful, I am not happy to her.
Übersetzen
Antwort der Unterkunft: Kia Ora Nelson,Thank you for your feedback. We’re glad you enjoyed the hotel but sorry to hear about your experience with the receptionist. We take customer service seriously and will address your concerns with the team. We hope to provide a better experience for you next time.Warm Regards,Vikash Kumar - Front Office Manager
Ryan Doire
Deluxe-Spa-Zimmer
Aufenthalt im Juni 2023
Pärchen
8 Bewertungen
4.2/5
Sehr gut
Gepostet am 6. Juli 2023
Great location to the centre of Auckland. Really nice hotel/apartment with kitchen utilities. Unfortunately our microwave function didn’t work on our microwave over which was slightly inconvenient. Room was good and spacious. Hotel felt a bit dull once you left the reception area, felt like a project had been started and giving up half way. Would stay again.
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Antwort der Unterkunft: Kia Ora Ryan Doire,Thank you for your feedback! We're glad to hear you enjoyed the spacious room and the location. We apologize for the issue with the microwave and will look into it. We appreciate your comments about the hotel’s atmosphere and will take them into consideration. We’d love to welcome you back again soon!Warm Regards,Vikash Kumar - Front Office Manager
Gastnutzer
Deluxe Familienzimmer
Aufenthalt im Mai 2024
Single
62 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Juli 2024
Yes, the service was good
Übersetzen
Antwort der Unterkunft: Kia Ora,Thank you for your feedback! We're happy to hear you had a positive experience with our service. We hope to welcome you again soon!Warm Regards,Vikash Kumar - Front Office Manager
Hahoang
Deluxe Familienzimmer
Aufenthalt im Febr. 2023
Reise mit Freunden
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. März 2023
Great location, within walking distance to center. The room has 2 king size beds and washing & drying machine. Would recommend
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Antwort der Unterkunft: Kia Ora Hahoang,Thank you for your kind review! We're so glad you enjoyed the location, spacious room, and amenities like the washing and drying machine. We appreciate your recommendation and hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
A
Deluxe Familienzimmer
Aufenthalt im Dez. 2022
Single
38 Bewertungen
3.0/5
Gepostet am 20. Jan. 2023
It was good location and clean hotel.
Service was also good. A bit expensive but Auckland doesn't have many options to stay.
Overall, it was a pleasant stay.
Übersetzen
Antwort der Unterkunft: Kia Ora A,Thank you for your feedback! We’re glad you enjoyed the location, cleanliness, and service. We understand the price can be a consideration, and we’re happy to hear you had an overall pleasant stay. We hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
Haseeb Ullah
Deluxe-Spa-Zimmer
Aufenthalt im Sept. 2023
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Okt. 2023
Good and excellent hotel
Übersetzen
Antwort der Unterkunft: Kia Ora Haseeb,Thank you for your kind words! We're so glad you were happy with our service. We hope to welcome you back soon!Warm Regards, Vikash Kumar - Front Office Manager
Gastnutzer
Deluxe-Spa-Zimmer
Aufenthalt im Juni 2022
Anderes
6 Bewertungen
4.0/5
Sehr gut
Gepostet am 8. Aug. 2022
If you want quiter location within CBD. Off the main Street but close to centre.
Übersetzen
Antwort der Unterkunft: Kia Ora,Thank you for your feedback! We're glad you appreciated the quieter location while still being close to the center of the CBD. We hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
BenandZandy Snell
Deluxe-Spa-Zimmer
Aufenthalt im März 2022
Pärchen
1 Bewertungen
2.5/5
Gepostet am 24. Apr. 2022
Wasn't very clean. We moved the tray that had the teacups on it so we could plug the kettle in and it looked like it hadn't been moved for months it was dirty and sticky underneath. The spa didn't work properly the water leaked out of the drain on the bathroom floor when we turned on the spa that was the whole reason we booked a room with the spa. The lift key didn't work then our door key didn't work. It was about 45 minutes before we were even able to get into our room.
Übersetzen
Antwort der Unterkunft: Kia Ora BenandZandy Snell,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including cleanliness and maintenance concerns. This is not the experience we aim to provide, and we will address these matters with our team to ensure they are resolved. We appreciate your patience and hope to have the opportunity to improve your experience in the future.Warm Regards,Vikash Kumar - Front Office Manager
KimJustin
Deluxe Studio mit Kingsize-Bett
Aufenthalt im Juli 2022
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 18. Sept. 2022
Room was clean and service was great. Convenient location.
Übersetzen
Antwort der Unterkunft: Kia Ora KimJustin,Thank you for your feedback! We're glad you enjoyed the location, cleanliness, and service. We understand that pricing can be a consideration, and we appreciate your understanding. We hope to welcome you back for another pleasant stay!Warm Regards,Vikash Kumar - Front Office Manager
Gastnutzer
Deluxe-Spa-Zimmer
Aufenthalt im Apr. 2022
Single
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 5. Juni 2022
Love this place, close to the city and awesome size rooms
Übersetzen
Antwort der Unterkunft: Kia Ora,Thank you for your great review! We're so glad you loved the location and the spacious rooms. We look forward to welcoming you back soon!Warm Regards,Vikash Kumar - Front Office Manager
Antwort der Unterkunft: Kia Ora,Thank you for your positive feedback! We're happy to hear you found the apartment well-equipped and comfortable. The location is indeed a great balance of quiet and convenience. We hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager
La piscine était fermée pour entretien sauf que nous n'avons vu personne y travailler, et que nous avions choisi cet hôtel expressément pour ça. Aucune compensation n'a été proposée.
Antwort der Unterkunft: Kia Ora ,Thank you for your kind words! We're thrilled you enjoyed the location and convenience of the hotel. We appreciate your recommendation and hope to welcome you back soon!Warm Regards,Vikash Kumar - Front Office Manager