William
24. März 2024
I understand something’s are out of their control and a flight was canceled and they got a bunch of people from JFK which is oven an hour away and they were all checking in with vouchers do it took over thirty minutes. When they finally got to us they gave us keys to two rooms and both of those sets of keys didn’t work. I do t know if they were overwhelmed and I can understand once but twice?? T there were two people and they were on the same computer instead of splitting up and helping more people. Just a mess and we stay here often and this was by far the worst
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