Sugar Mill Hotel

A true gem in Tortola. Great staff and hospitality as you wish you would find anywhere in the world. They know how to assist you, even with kids and tell you where the best spots are for your party's interest. They were super helpful in assisting my daughter's Charlotte questions and went above and beyond in finding her solution. Thank you so much for being such a great place.

Really warm and welcoming location -- and owners/staff. Beautiful (albeit small) beach and pool. Comfortable suite complete with refrigerator, coffee/tea maker, outdoor shower, balcony, and separate bedroom. Made for a special mother-daughter trip.

We recently spent a very pleasant 4 days at the Sugar Mill. It was just the relaxation we were looking for. The room was great. It had a sitting room and a patio and a wonderful open air shower. The food was quite good and service was friendly. The bartenders are very skilled. I would definitely recommend the Sugar Mill.

It can be difficult to find accommodations in the Virgin Islands. Prices are often higher than in other Caribbean islands, or if they are in the lower tier, the rooms can be bare-bones: adequate, but not luxurious or comfort-focused. Sugar Mill Resort strikes that rare balance between affordability and luxury, feeling like a splurge without the upper-price-range rates. Moreover, they do it while offering a personal and welcoming atmosphere; you get all the benefits and privacy of a hotel stay, but with the warmth of a bed-and-breakfast experience. First impressions can make or break a vacation stay, and Sugar Mill Resort really understands this. Upon our arrival in the early evening (after a very long and stressful day of travel), Andrea welcomed us with gracious hospitality. She had already reserved us a table for dinner, and she checked us in efficiently while we sipped our complimentary Prosecco and took advantage of the cool towels offered. Another staff member brought our luggage to our room and showed us where to find all the amenities. Then we headed back to the restaurant and had our first of three outstanding dinners - every night we tried a different entree and appetizer, and we were never disappointed. (My favorite entree was the fish pie, with a puff-pastry crust. But really, everything was delicious.) Our room was beautiful and spotlessly clean; housekeeping came every morning and refreshed our space. The bottled water, coffee, and ice maker were so useful - we could start our mornings in a leisurely fashion without foregoing our morning coffee. We did add on an island tour (worthwhile!) and a rental car, so we got to see more of the island than just our little corner of paradise. Andrea and Rupert made all of those experiences pleasant and easy. The beach picnic lunch provided with our tour was delicious and decadent, with bubbly wine and dessert included. It seemed that all our needs had been anticipated. We only stayed three nights at Sugar Mill, on the front end of a yacht charter, but it was such a lovely experience that I intend to come back for at least a week next time. What a great and relaxing way to begin a vacation in the BVI! Thanks, Sugar Mill, for exceeding our expectations.

We just got back from The Sugar Mill after a 7 day stay. It was our fourth time. Everything was perfect! The food, the service and the weather. We really enjoyed the boat excursion. Rupert and Andrea work hard to make the experience at The Sugar Mill top notch!

We spent a perfect week at Sugar Mill. Our villa was beautiful and spotless. Plenty of room and very comfortable. We had a large patio with lounge chairs and a table. The mini fridge was well stocked and our favorites were replenished as needed. The ice maker was a great touch. The outdoor shower was fun and beautiful. We opted for the all inclusive plan, highly recommended. The food was beyond fabulous with a great variety. Both restaurant settings are very picturesque! The small beach and pool were lovely and relaxing. Some decent snorkeling in front of the resort. All of the staff were helpful, friendly and professional. Andrea and Rupert go above and beyond to ensure a fabulous stay. The boat and island tours were both extremely enjoyable and well organized. We loved the small boutique experience. Tortola is a gem! Hope to return soon!