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Lage4.9
Ausstattung4.7
Service4.9
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Gastnutzer
Superior Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Pärchen
2 Bewertungen
4.0/5
Sehr gut
Gepostet am 31. Okt. 2024
It was our wedding anniversary so we wanted to have a cozy trip to a town we had not been to. Did some research and found Wuzhen and decided on Wuzhen Clubhouse.
We knew the pricing would be higher to be inside the visitor zone so it was mainly to take advantage of the location of the hotel.
For the price, it is basic and aged. The room is exactly as you see in photos for the listing. Because the hotel is in a historical building, there is no lift if you stay in a second floor unit.
With a stay inside the visitor area, you can normally have unlimited access to go in and out of the area, whereas if you stay outside then you are limited to the number of access. You can also remember to call and buggy to take you longer distances from the hotel and from certain spots; they just ask you to show proof of stay like your hotel key card. Otherwise you pay per ride at 10 RMB which is not cost efficient.
It’s quite humid and rainy for most of the year so since it’s stone and wood construction, it is vulnerable to be run down easily.
Since we visited in October, it was cool and slightly rainy but the temperature in the room was pleasant with the windows open or with the air conditioning on. I imagine it could get quite hot in summer so this is something to keep in mind.
Breakfast is either in the hotel or you receive a voucher to a breakfast spot in the town. It’s a very full breakfast either Chinese style or western.
The staff are friendly and patient. This is the highlight of the hotel.
When you arrive in the visitor center, you can confirm your check in and your luggage is transported directly to your hotel. And when you depart, the same process in reverse is arranged for you.
We then called a Didi car to leave and the driver picked us up outside of the visitor Centre. You can take a regular yellow taxi in the line in the same area. The price is only slightly higher when you call a car but the car can be much nicer so I think it’s worth the 20 RMB extra to go to the high speed rail station (to go back to Shanghai).
As I said, the price is high for what you get at this location so do some homework and make sure you know what you are looking for.
Übersetzen
Antwort der Unterkunft: Dear guests,Thank you for choosing Wuzhen Shengting Hotel and taking the time to share your experience with us.We are deeply sorry about the issue regarding the match between the price and the facilities that you mentioned. The pricing of our hotel does take into account the unique location advantage within the scenic area. We will share your comments for discussion and feedback, and strive to achieve a better balance between price and experience in our subsequent improvements.Regarding the situation that there are no elevators in the ancient buildings, we are also making efforts to make up for the possible inconvenience to our guests through other services, such as helping guests with their luggage.Concerning your comments on the transportation in and out of the scenic area and the use of electric vehicles, we will continue to optimize the service instructions in this regard, enabling guests to move around the scenic area more conveniently.Thank you for being satisfied with the service of our staff and the breakfast. We will continue to maintain and improve the service quality. Meanwhile, your observation on the seasonal climate and the comfort level of the rooms is also very meticulous. We will further study how to provide a more suitable environment for guests in different seasons.Thank you again for your feedback. We look forward to having the opportunity to serve you again in the future.
Kaydence Lim
Superior Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 31. Okt. 2024
Hotel room is very pretty, and it is well maintained. Thanks to Xiao Hua who is our main person in charge throughout our trip. They provide top notch services. Will definitely be back again if i go again. Thanks to the friendly team as well.
Übersetzen
Antwort der Unterkunft: Dear guests, we are very grateful for your recognition of our butler Xiaohua and your praise for our building and sanitary conditions! Xiaohua has always been serving every guest with a serious and responsible attitude. We are so happy to receive your compliments. We will also always maintain the antique architectural features and good sanitary conditions. Looking forward to your next visit so that we can provide you with even better services.
Amy
Superior Zimmer mit Queensize-Bett
Aufenthalt im Febr. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. März 2024
An absolutely delightful experience at Wuzhen Shinetown clubhouse. Staff were amazingly attentive and welcoming. I had just stayed at the JW Marriott in Shanghai and I can confidently say their service is superior. Clubhouse is located in a very central location in Wuzhen so access to everything was super convenient. The restaurant food was one of the other highlight of the stay. Even if you don’t stay I highly recommend you make a special trip to their restaurant.
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Antwort der Unterkunft: Dear guests, hello! Thank you very much for your stay and appreciation! I'm glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your next visit!
Amypeiying
Superior Zimmer mit Queensize-Bett
Aufenthalt im Apr. 2024
Familie
17 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Mai 2024
Middle of the village. Good location! Best & delicious breakfast 👍👍 will be visit again and recommend to friends 😊 Appreciated and thankful the best service given by Wang Jun 😊☺️👍
Übersetzen
Antwort der Unterkunft: 穿行在烏鎮大街小巷,白牆黛瓦、小橋流水,古韻悠長的風光帶來別樣的感覺。非常感謝您對盛庭行館的支持認可!我已轉達給到我們王軍,我們將繼續努力和保持工作的熱情,也希望您下次來到烏鎮能再次選擇盛庭行管。盛庭全體員工祝您生活愉快,工作順利!