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Lage4.3
Ausstattung4.4
Service4.3
Sauberkeit4.5
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Positive Bewertungen(25)
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Großartiger Aufenthalt!(7)
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Negative Bewertungen(4)
Nousbrain
Gemäßigtes Zimmer (4 Betten)
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
4.5/5
Großartig
Gepostet am 11. Febr. 2025
Not far from Kasai station. Front of 24H supermarket. Machine check in and out. Laundry room (coin machine)
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for your kind review! We are glad to hear that you found our location convenient, just a short distance from Kasai Station and right in front of a 24-hour supermarket. We are also pleased that you appreciated our self-check-in and check-out system as well as the coin-operated laundry room.We look forward to welcoming you again in the future. Safe travels and thank you for choosing our hotel!Best regards,The Minn Kasai Crew
Gastnutzer
Standard-Zimmer (3 Betten)
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Febr. 2025
Simply the best place to stay during family trip to Tokyo. Very clean, complete with amenities. Quite area, 24hrs supermarket just across the property. Close to Kasai Station 3 mins walk, easy to get around Tokyo. Definitely will stay here again next trip. Highly recommended
Übersetzen
Antwort der Unterkunft: こちらの文を英語に訳すと、以下のようになります:Thank you for staying at our hotel. We are very pleased to hear that you were satisfied with the cleanliness and amenities of our hotel and that you had a comfortable stay. We are also delighted to know that you would like to stay with us again. We will continue to strive to provide better services to our guests. We look forward to welcoming you again.Minn Kasai Crew
Charles
Aufenthalt im Dez. 2023
Business
3 Bewertungen
2.0/5
Gepostet am 22. Jan. 2024
This is my 2nd time booking this hotel, it's not convenient for shopping coz it far from the shopping areas. I have no choice because I got something to do in that area.
I would like to "complain" to the hotel receptionist, that the guy is really impolite and rude.
First of all, the receptionist lost my booking details saying I did not book the room, and then yelled at me to check with my agent company, which is TRIP.com.
After checking, he gave me a room which had guests occupied. The most awkward thing is I came to know it when I opened his room's door.
I cannot expect such a stupid thing to happen in such a modern city, particularly since the receptionist communicated with me not in-person, but through skype. I cannot even see his face.
I finally got a smaller room (for 3 adults) than I originally requested, and the arrangement took me almost an hour...
I will not book this hotel again!!!!
Everyone should try to avoid such Hi-tech hotel
Übersetzen
Antwort der Unterkunft: Thank you very much for your stay and taking the time to share your feedback about your recent stay with us.First and foremost, we would like to extend our sincere apologies for the inconvenience and frustration you experienced during your recent stay with us. Your feedback is invaluable, and we appreciate you bringing these issues to our attention.We have thoroughly investigated the issues you have raised. The interaction with our receptionist and the errors in room allocation were unacceptable lapses in our service. We deeply regret the impact this had on your experience and are taking immediate steps to address these issues with our team. Additional training and a review of our procedures are underway to prevent a recurrence.We understand that your trust in our hotel has been affected, and we genuinely hope you will consider giving us another opportunity to exceed your expectations. Your satisfaction is our top priority, and we are dedicated to ensuring a flawless experience for you in the future.Thank you once again for your feedback.
Gastnutzer
Gemäßigtes Zimmer (4 Betten)
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 26. Nov. 2024
Thank you for the amazing experience, keep up the good work.
Übersetzen
Antwort der Unterkunft: Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience with us. Your feedback motivates us to continue improving and providing the best possible service.We look forward to welcoming you back in the future! Thank you again for your support.Sincerely,The entire team at Minn Kasai
Charles
Aufenthalt im Juni 2024
Familie
3 Bewertungen
4.5/5
Großartig
Gepostet am 27. Juli 2024
This time is much better than early this year.
The only inconvenience is the use of teleconference with hotel reception.
Anyway, appreciated
Übersetzen
Antwort der Unterkunft: We would like to express our sincere gratitude for choosing our hotel. We are delighted to hear that your recent stay was more comfortable than your visit earlier this year. We apologize for any inconvenience caused by the video call with our front desk. We are committed to improving our communication methods to better serve your needs. We look forward to welcoming you back in the future. Minn Kasai crew
Anonymer Benutzer
Aufenthalt im Nov. 2023
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Febr. 2024
Good service. Good amenities. Nice room. Washing machine available
Übersetzen
Antwort der Unterkunft: Thank you very much for staying at our hotel. We are delighted to hear that you enjoyed your stay with us. We will continue to strive to provide you with satisfactory service in the future. We look forward to welcoming you again.Minn Kasai Crew
Gastnutzer
Aufenthalt im Mai 2023
Familie
4 Bewertungen
4.2/5
Sehr gut
Gepostet am 19. Juni 2023
Clean,cozy and safe but not convenient. If u like shopping not suggest this place but if u not enjoyed crowded like me u will like it very much.
Übersetzen
Antwort der Unterkunft: この度は当ホテルをご利用いただき誠にありがとうございます。またのご利用をお待ちしております。Minn葛西クルー一同
Antwort der Unterkunft: ご滞在いただき、誠にありがとうございました。チェックイン・チェックアウトがスムーズに行えたこと、お部屋の広さや設備にご満足いただけたようで、大変嬉しく思います。お客様のご期待にお応えできるよう、今後もより良いサービスを提供してまいります。またのご利用を心よりお待ちしております。minn葛西クルー一同
Antwort der Unterkunft: 感謝您入住本酒店,並抽出時間留下詳細的評價。我們非常高興得知您對房間的寬敞度和設施感到滿意,也很榮幸能為您提供便利的周邊環境。此外,感謝您對清潔服務的理解。如果您需要額外的毛巾或洗漱用品,隨時可以聯繫我們的前台。今後我們將繼續努力提供更好的服務,期待您再次光臨。Minn葛西全體員工
diah
Gemäßigtes Zimmer (4 Betten)
Aufenthalt im Dez. 2024
Familie
4 Bewertungen
4.5/5
Großartig
Gepostet am 2. Febr. 2025
Hotelnya sangat dekat dengan stasiun praktis banyak restoran tapi sayang pas check in nya susah
Übersetzen
Antwort der Unterkunft: Terima kasih telah menginap di hotel kami. Kami mohon maaf atas ketidaknyamanan yang Anda alami saat proses check-in. Kami akan berusaha untuk meningkatkan prosedur check-in agar lebih lancar di masa depan. Kami senang mendengar bahwa Anda puas dengan aspek lainnya. Kami berharap dapat menyambut Anda kembali di lain waktu.Seluruh kru Minn Kasai
Antwort der Unterkunft: ขอขอบคุณที่เลือกเข้าพักกับเราและแบ่งปันความคิดเห็นค่ะ! เรารู้สึกยินดีที่ท่านพึงพอใจกับสิ่งอำนวยความสะดวกและทำเลที่สะดวกสบายของโรงแรมเรา สำหรับข้อเสนอแนะเกี่ยวกับระยะทางไปยังสถานที่ท่องเที่ยว เราขอขอบคุณเป็นอย่างยิ่ง และหวังว่าท่านจะเผื่อเวลาในการวางแผนการเดินทางในครั้งต่อไปนะคะ เราหวังเป็นอย่างยิ่งว่าจะมีโอกาสต้อนรับท่านอีกครั้งในอนาคตค่ะทีมงาน Minn Kasai ทุกคน
Gastnutzer
Moderated Room (3 Beds&Bank Beds)
Aufenthalt im Juni 2024
Familie
2 Bewertungen
4.5/5
Großartig
Gepostet am 2. Aug. 2024
Отличный номер, есть все, что нужно. от метро близко, но сама станция далековато от центра, утром и вечером очень много народу в вагонах
Übersetzen
Antwort der Unterkunft: Дорогие гости,Благодарим вас за выбор нашей гостиницы.Мы очень рады, что вам понравились комфорт номера и разнообразие удобств.Благодарим вас за ваш отзыв о транспортной доступности от станции метро.Мы постоянно работаем над улучшением наших услуг, чтобы сделать ваше пребывание еще более приятным.Будем рады видеть вас снова.С уважением,Команда Minn Касай
Antwort der Unterkunft: この度は当ホテルをご利用いただき誠にありがとうございます。またのご利用をお待ちしております。Minn葛西クルー一同
1life2travel
Aufenthalt im Sept. 2023
Pärchen
9 Bewertungen
4.7/5
Wunderbar
Gepostet am 29. Okt. 2023
Uno de los mejores alojamientos que pudimos disfrutar en nuestro viaje por Japón. Aunque no estaba en el "centro" de Tokyo si es que hay uno solo, con el metro en media hora estás en muchos de los lugares que todo turista desea visitar.
La habitacion estaba súper limpia, muy amplia para los estándares de este país, con baño muy bien equipado privado, cama super cómoda, productos de higiene personal incluidos.
Todo perfecto. Lo malo fue comenzar el viaje con un alojamiento tan bueno, luego fue difícil superarlo.
Sin duda repetiría y lo recomendaría
Übersetzen
Antwort der Unterkunft: ¡Nos llena de alegría saber que su estancia en nuestro alojamiento fue uno de los mejores momentos de su viaje por Japón! Apreciamos mucho que haya tomado el tiempo para compartir sus experiencias.Nos complace saber que, a pesar de no estar en el centro de Tokio, pudo aprovechar la conveniencia del metro para acceder fácilmente a muchos lugares turísticos. La limpieza y amplitud de la habitación, así como la comodidad de la cama y la dotación del baño, son aspectos que valoramos y cuidamos para ofrecer a nuestros huéspedes una experiencia memorable.Lamentamos si la alta calidad de nuestro alojamiento hizo que los demás lugares fueran difíciles de igualar. Agradecemos sinceramente su recomendación y estaríamos encantados de darle la bienvenida nuevamente en el futuro.Si tiene algún comentario adicional o alguna solicitud especial para su próxima visita, no dude en hacérnoslo saber. ¡Le agradecemos nuevamente por elegir nuestro alojamiento y esperamos volver a recibirle pronto!