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Verifizierte Bewertungen
Lage8.7
Ausstattung9.0
Service9.1
Sauberkeit9.3
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Positive Bewertungen(29)
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Großartiger Aufenthalt!(11)
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Negative Bewertungen(1)
快樂媽媽
Familienapartment
Aufenthalt im Dez. 2024
Familie
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 1. Febr. 2025
nice vice, nice location, and warm services. I like the design and the team of the hotel
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Antwort der Unterkunft: Dear Guest,Thank you very much for your kind words!We’re happy to hear that you enjoyed our location, warm service, and hotel design.Our team truly appreciates your compliments and looks forward to welcoming you again soon!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Pingping
Superior Familienwohnung für 6
Aufenthalt im Jan. 2025
Familie
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 15. Febr. 2025
The hotel is excellent. No matter where you want to go, it's incredibly convenient👍. The area around the hotel is full of food options, and there’s a train station nearby🚅. If you walk a bit further, you’ll find Ueno Zoo. I highly recommend it, especially for those traveling in groups. The room is comfortable and fully equipped with everything you need. I love it soooo much🫶💓
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Antwort der Unterkunft: Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the convenient location, the variety of nearby food options, and the proximity to the train station and Ueno Zoo. It’s great to know that our room met your expectations and provided you with a comfortable stay.We truly appreciate your recommendation, especially for group travelers. Your kind words motivate us to continue delivering the best experience possible.We look forward to welcoming you back soon!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Yvonneanita
Familienapartment
Aufenthalt im Dez. 2024
Familie
3 Bewertungen
8.5/10
Sehr gut
Bewertung vom 3. Febr. 2025
Spacious for 4 ppl travellong and good hygiene. Although it's a bit far from Uneo station, it's acceptable.
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Antwort der Unterkunft: Dear Guest,Thank you very much for your kind feedback! We're glad to hear that you found the space spacious and clean for your group. We appreciate your understanding regarding the distance from Ueno Station, and we hope it didn’t cause too much inconvenience. We look forward to welcoming you again in the future!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Gastnutzer
Familienapartment
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
9.5/10
Wunderbar
Bewertung vom 16. Jan. 2025
Our family of four recently had the pleasure of staying at the Mimaru Tokyo Ueno North Hotel, and it turned out to be the perfect fit for us! From the moment we arrived, we were impressed by the family-friendly atmosphere and welcoming staff.
The family apartment we stayed in was spacious, clean, and well-equipped with modern amenities. With a fully functional kitchen, comfy beds, and plenty of space for everyone, it felt like a home away from home. The kids especially loved their bunk beds and I was able to use the local fresh ingredients to make breakfast for my famiy.
The hotel staff were incredibly attentive and always ready to help. Whether it was guiding us to local attractions, arranging transportation, or simply providing extra towels, they went above and beyond to ensure our stay was comfortable.
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Antwort der Unterkunft: Dear Guest,Thank you so much for your heartfelt and detailed review!We’re absolutely delighted to hear that your family had such a wonderful stay with us at MIMARU Tokyo Ueno North. It means a lot to know that you felt at home in our family apartment and enjoyed the spacious layout, modern amenities, and especially the kitchen and bunk beds for the kids!We’re also very glad our staff could assist you and make your stay more comfortable, your kind words are truly encouraging.It was our pleasure to host your family, and we hope to welcome you back again on your next visit to Tokyo!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Lily
Familienapartment
Aufenthalt im Sept. 2024
Familie
12 Bewertungen
10.0/10
Hervorragend
Bewertung vom 15. Okt. 2024
hotel staff very freindly and helpful, 10-15 minutes walk to ueno station , family mart and lawson near to the hotel.
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Antwort der Unterkunft: Dear Guest,Thank you for your kind feedback!We’re delighted to hear that you found our staff friendly and helpful, and that you enjoyed the convenient location near Ueno Station and nearby convenience stores like FamilyMart and Lawson.We truly appreciate your stay and hope to welcome you back again in the future!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Minimeet2233
Familienapartment
Aufenthalt im Sept. 2024
Familie
2 Bewertungen
9.0/10
Großartig
Bewertung vom 9. Jan. 2025
Enjoyed our stay at this hotel, staff members are super friendly and service was great!
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Antwort der Unterkunft: Dear Guest,Thank you so much for your wonderful review!We’re thrilled to hear that you enjoyed your stay and that our staff made a positive impression with their friendly service.Your kind words mean a lot to us, and we look forward to welcoming you again in the future!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Gastnutzer
Familienapartment
Aufenthalt im Juli 2024
Familie
6 Bewertungen
7.5/10
Bewertung vom 20. Aug. 2024
Very clean and tidy. Close to Ueno station and convenient. Just five minutes walk to Ueno Park. Convenient store just around the corner and a 24hr open supermarket just 10 minutes walk. Lots of restaurants and shops around Ueno stations that open till mid-night. Definitely good stay for family with children.
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Antwort der Unterkunft: Dear Guest,Thank you so much for your wonderful review!We’re very happy to hear that you found the room clean and tidy, and that our location near Ueno Station, Ueno Park, and many shops and restaurants was convenient for you.It’s great to know that our hotel was a comfortable choice for your family.We truly appreciate your kind words and hope to welcome you and your family back again in the near future!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Eric Ho1981
Familienapartment
Aufenthalt im Apr. 2024
Familie
6 Bewertungen
6.0/10
Bewertung vom 20. Mai 2024
I ask for late check out at 12:00pm, but they did not accept it. Just FYI
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Antwort der Unterkunft: Dear Guest, Thank you for your feedback, and we’re sorry we couldn’t accommodate your request for a late check-out. We understand how important flexibility can be, and we truly appreciate you sharing your experience. Your comments will be taken into consideration as we work to improve our services. We hope to have the opportunity to welcome you again in the future.Warm Regards, Front Desk Team MIMARU Tokyo Ueno North
Gastnutzer
Familienapartment
Aufenthalt im Jan. 2024
Familie
4 Bewertungen
9.0/10
Großartig
Bewertung vom 9. Mai 2024
The location is great, it located at a very quite street, within a walking distance to the main street and only 5 minutes' walk from the subway, the hotel room is very good for family with small kids, they love the bunk bed
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Antwort der Unterkunft: Dear Guest, Thank you so much for your lovely review! We're glad to hear you enjoyed the quiet yet convenient location, and that the room was a good fit for your family. It's especially wonderful to know your kids loved the bunk bed! We’d be happy to welcome you back anytime.Warm Regards, Front Desk Team MIMARU Tokyo Ueno North
Antwort der Unterkunft: Dear Guest,Thank you very much for taking the time to share your feedback.We’re glad to hear that you found the room clean and well equipped for family travel, and that our location was convenient for visiting Ueno Park, the zoo, and Ameyoko Street.We apologize if the walk from the subway was a bit tiring after a busy day. Your comments regarding daily necessities are also appreciated, and we will consider them for future improvements.We hope to have the opportunity to welcome you and your family again on your next trip to Tokyo!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Gastnutzer
Familienapartment
Aufenthalt im Aug. 2024
Familie
1 Bewertungen
10.0/10
Hervorragend
Bewertung vom 25. Sept. 2024
非常方便,鄰近地鐵站,也是個好買好逛的大商圈🥳
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Antwort der Unterkunft: Dear Guest,Thank you very much for your kind review!We’re glad to hear that you found our location convenient and enjoyed the nearby subway access and shopping district. We hope our location added comfort and ease to your stay.We look forward to welcoming you again on your next visit!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Kwai yu
Aufenthalt im Febr. 2025
Familie
3 Bewertungen
8.0/10
Sehr gut
Bewertung vom 4. Mai 2025
這家酒店位置還算方便,附近有便利店,房間寬敞,開放式廚房和餐桌很實用,整體感覺良好,值得再入住。
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Antwort der Unterkunft: Dear Guest,Thank you very much for your kind feedback! We’re glad to hear that you found our location convenient and enjoyed the spacious room with the open kitchen and dining area. It’s wonderful to know that you had a pleasant overall experience.We truly appreciate your intention to stay with us again and look forward to welcoming you back soon!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Antwort der Unterkunft: Dear Guest,Thank you very much for taking the time to share your thoughtful and detailed feedback. We're glad to hear you appreciated our location, the in room facilities, and the service provided by our staff. We understand your concerns regarding ventilation and air circulation, and we truly apologize for any discomfort this may have caused. Your comments are valuable, and we will look into possible improvements to enhance our guests' comfort, especially during the winter months. We hope to have the opportunity to welcome you again and provide an even better experience.We hope to have the chance to welcome you again in the future!Warm Regards,Front Desk TeamMIMARU Tokyo Ueno North
Antwort der Unterkunft: Dear Guest,Thank you for taking the time to share your feedback.We’re truly sorry to hear that your experience did not meet your expectations. We apologize for the misunderstanding regarding room cleaning and for any inconvenience caused by the room service.Your comments are very important to us, and we will share them with our team to help improve our services.We appreciate your stay and hope we may have the opportunity to welcome you again in the future and provide a better experience.Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH
Antwort der Unterkunft: Dear Guest,Thank you very much for your kind review!We’re delighted to hear that you enjoyed the spacious room, comfortable bed, and found it easy to travel to our hotel. It’s wonderful to know that you felt our pricing matched the quality we strive to provide.Our team is especially happy to hear that their smiles and greetings made a positive impression on you.We truly appreciate your feedback and hope to welcome you back again soon!Warm Regards,Front Desk TeamMIMARU TOKYO UENO NORTH