Mitsui Garden Hotel Ginza-Gochome Bewertungen

Antwort der Unterkunft: Thank you for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time from your busy schedule to share your valuable feedback. We recognize that your stay in general was satisfactory, our convenience location, shopping opportunities, and the comfort of our room.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager

Antwort der Unterkunft: Thank you very much for choosing Mitsui Garden Hotel Ginza Gochome.Please accept our sincerest apologies for replying to you in English.We sincerely apologize that your stay with us was not satisfactory, despite the fact that you chose us from among many hotels.In particular, we are sorry to hear about the information provided in the lobby. Even though it was a busy season, we are ashamed that your luggage was not kept in order. I also believe that luggage is an asset for our guests and must be carefully organized and managed, even if it did not fit in the cloakroom, and I have shared this feedback with my department and instructed them to ensure that this does not happen again.In addition, in order to guide guests smoothly, we have assigned attendants in the lobby and are making efforts to improve the smooth operation of the lobby.Let us clear that our service mission is definitely guest’s satisfaction. We are running the hotel business with the high standard of service to have local and overseas customers stay comfortably, and also most happily welcome customers from all over the world. We have shared your comments with our team to once again review our services and improve the accuracy of guest information and our communication within our operations team.Once again, we appreciate your feedback, if you give us another chance, we will certainly make every effort to satisfy you the next time, and we look forward to your continued patronage.Front Office Manager

Antwort der Unterkunft: Vielen Dank, dass Sie das Mitsui Garden Hotel Ginza Gochome nutzen. Wir möchten Ihnen auch dafür danken, dass Sie sich die Zeit genommen haben, Ihre wertvollen Kommentare zu veröffentlichen. Es tut uns leid, dass wir Ihnen nicht die Leistungen bieten konnten, mit denen Sie zufrieden waren, obwohl Sie unser Hotel unter mehreren Hotels ausgewählt haben. Wir entschuldigen uns für die Unannehmlichkeiten, die unseren Kunden entstanden sind, aber wir würden uns freuen, wenn Sie uns auch in Zukunft unterstützen könnten. Wir freuen uns auf ein Wiedersehen. Unterkunft Manager

Antwort der Unterkunft: Thank you for your stay at Mitsui Garden Hotel Ginza-gochome.We are very disappointed to learn about your unpleasant experiences during your recent stay. Please allow us to express our deepest regrets on how you felt and disappointed after you staying with us.Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager

Antwort der Unterkunft: Thank you for your positive review! We are delighted to hear that you enjoyed our well-located hotel in the Ginza area.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying.We hope that you enjoyed the public large bath, located on the second floor, complimentary and exclusive for hotel guests only. The bath is not only a place to clean our body, but also to restore our energy for the next day.Your feedback is valuable as it is one of the best ways for us to understand how we can enhance our guest's experience in the future. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

Antwort der Unterkunft: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.We are delighted to learn that you enjoyed some of the best features of Mitsui Garden Hotel Ginza-gochome, including our central location, great breakfast, the service, and our large public bath.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying.We are glad to hear that our staff took care of you very well.We certainly hope that your time at Mitsui Garden Hotel Ginza-gochome was a memorable one and look forward to welcoming you back in the future.Front Office Manager

Antwort der Unterkunft: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are truly delighted to hear that you found great value in your stay with us and that our superb location added to your experience. Being situated in the vibrant heart of Ginza, Tokyo, with easy access to numerous shops, restaurants, and direct metro lines to both Narita and Haneda airports, we strive to provide our guests with the utmost convenience and comfort. Your positive feedback encourages us to continue delivering exceptional service, and we look forward to welcoming you back in the future.Front Office Manager

Antwort der Unterkunft: Thank you very much for staying at the Mitsui Garden Hotel Ginza Gochome and for taking the time to share your feedback with us.We are very pleased that you enjoyed the charms of Ginza 5-chome.As you mentioned, the hotel is close to Higashi-Ginza Station and Tokyo Station, and has good access to the airport.We have a large public bath, which is rare in the Ginza area, where you can relax after a long day of travel.However, we apologize for any inconvenience caused by the soundproofing.We will do our best to ensure that all guests have a pleasant stay, especially during nighttime hours.Please come back to Mitsui Garden Hotel Ginza GoChome when you visit Tokyo again.All of us at Mitsui Garden Hotel Ginza Gochome look forward to serving you.Front Office Manager

Antwort der Unterkunft: Thank you for choosing Mitsui Garden Hotel Ginza-gochome from among a number of hotels and taking the time to review our hotel.As you mentioned, our hotel is located in a very central area and that makes it easy to get around Tokyo. We are also surrounded by nice restaurants, cafes and bars worth trying.We would appreciate your kind understanding for the room situation in the city of Japan. If you have an opportunity, we would be grateful if you could try to stay in a larger space room next time. We recommend the Deluxe Twin (34.6sqm) which is bigger than most hotel average in Tokyo. Again, thank you for your honest feedback and we truly hope to have another opportunity of welcoming you, when your travels bring you to Tokyo in future.Front Office Manager

Antwort der Unterkunft: Thank you very much for choosing to stay with us and we truly appreciate for taking the time to share your feedback of your recent stay at Mitsui Garden Hotel Ginza-gochome.Thank you for your positive review! We are delighted to hear that you enjoyed your stay with us.As you mentioned, it is very crowded depending on the time, but 4 reception counters are always manned enabling for our guests to check-in and out very quickly. Our staff work hard to make our guests’ stay pleasant.Again, thank you so much for having your time to offering valuable opinion and high score for our services. We look forward to welcoming you back to Mitsui Garden Hotel Ginza-gochome.Front Office Manager

Antwort der Unterkunft: Thank you very much for having stayed at Mitsui Garden Hotel Ginza-gochome and taking the time to provide us valuable feedback for your stay.We are delighted to learn that you enjoyed some of the best features of Mitsui Garden Hotel Ginza-gochome, including our central location and our large public bath.Our hotel offers very unique service for our guests to enjoy the public bath free of charge during their stay. You can enjoy your bath time with pleasure of a large bath and release your tiredness after business or sightseeing.Thank you again for choosing us. Your feedback has been shared with all of our staff and it is an encouragement to us. We look forward to welcoming you at Mitsui Garden Hotel Ginza-gochome again soon.Front Office Manager

Antwort der Unterkunft: Thank you very much for taking the time to share your honest feedback regarding your stay with us at Mitsui Garden Hotel Ginza-gochome.We are pleased to hear that you were satisfied with your stay. Your compliment encourages our high motivation to seeking best services.We are also happy that you liked you room. We did put a lot of efforts into setting a relaxing atmosphere with modern touches in terms of design. We hope you fully enjoyed your stay with us.The location of our hotel is very central to everything and easy to access such as main railway terminals and Haneda and Narita International Airport so that its location is convenient for not only business but also sightseeing. The location is very close to Ginza where many restaurants, shops, department stores are there so that you can enjoy shopping, eating and entertainment.Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Ginza-gochome.Front Office Manager