Minn Ueno Shin-Okachimachi Bewertungen

Antwort der Unterkunft: Vielen Dank für Ihr Feedback und die Hinweise auf Verbesserungsmöglichkeiten. Es freut uns, dass viele Aspekte Ihres Aufenthalts gut bis ausgezeichnet waren. Wir entschuldigen uns jedoch für die Missverständnisse bezüglich der Gepäckaufbewahrung. Wir verstehen, wie umständlich das Mitführen von Gepäck sein kann, und arbeiten daran, zukünftig klare Informationen und Unterstützung zu gewährleisten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihren nächsten Aufenthalt so angenehm wie möglich zu gestalten. Vielen Dank für Ihre Unterstützung!

Antwort der Unterkunft: Dear Guest,Thank you for choosing Minn Ueno for your stay and sharing your feedback with us. We're glad to hear that you found the room to be satisfactory.At the same time, we apologize for any inconvenience caused by the location, lack of amenities, and absence of on-site staff for customer service, baggage storage, or support. Regarding the self-check-in process and digital customer assistance, we have adopted these measures to streamline operations and promote our eco-friendly initiatives by reducing paper usage. Additionally, to minimize plastic waste, we encourage guests to bring their own amenities, while providing essential items with consideration for environmental sustainability.We deeply regret any misleading information you may have encountered online and sincerely value your feedback as it helps us identify areas for improvement. We are committed to enhancing the guest experience and hope to have the chance to provide you with a better stay in the future.Best regards, Minn Ueno Team

Antwort der Unterkunft: Dear Guest,Thank you for choosing our hotel and sharing your thoughts with us. We are delighted to hear that you find our pricing reasonable and are enjoying your stay overall. We sincerely apologize for the issue with the sofa and appreciate you bringing this to our attention. Your feedback is truly valuable, and we will ensure this matter is addressed promptly to enhance the comfort we provide to our guests.We look forward to welcoming you back in the future and providing an even better experience. Warm regards, KimMinn上野御徒町

Antwort der Unterkunft: Dear Guest,Thank you for choosing Minn Ueno for your family stay and for sharing your feedback with us. We are delighted to hear that overall, our accommodation suited your family's needs.We sincerely apologize for the inconvenience caused by the lack of a lobby receptionist, daily room cleaning, and trash removal during your stay. As part of our eco-friendly initiatives, we aim to minimize waste and conserve resources through practices such as reduced cleaning services for short-term stays. These efforts align with our commitment to sustainability while still striving to ensure guest comfort.Your valuable input helps us improve, and we hope to provide an even better experience during your next visit. Best regards, Minn Ueno Team

Antwort der Unterkunft: Thank you very much for using our hotel. We look forward to seeing you again.

Antwort der Unterkunft: Dear Guest,Thank you for choosing Minn Ueno Shin-Okachimachi and for sharing your feedback.We are delighted to hear that you found your room spotlessly clean and well-equipped with everything you needed for your stay. Providing a comfortable and convenient environment for our guests is our top priority.We look forward to welcoming you back again soon!Best regards,Minn Ueno Shin-Okachimachi

Antwort der Unterkunft: 返信例です。Thank you very much for your kind review.We are delighted to hear that you were satisfied with our service. Your encouraging words are a great motivation for our team to continue providing the best possible experience for our guests. We sincerely appreciate your support and look forward to welcoming you again in the future. Safe travels!KimMinn Okachimachi

Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing to stay with us again and for taking the time to share your feedback. We sincerely apologize for the inconvenience and negative experience you encountered during your recent visit.We deeply regret that our staff's attitude did not meet your expectations and that their behavior was unprofessional. Please rest assured that we take your comments seriously, and we will reinforce training for our team to ensure that such incidents do not occur in the future.Additionally, we apologize for any difficulties you faced with our self-check-in system. We strive to make the process as convenient as possible and will review and improve the system based on your feedback.Your comfort and satisfaction are our top priorities. If you have any further concerns or need assistance, please do not hesitate to reach out. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely,Minn Ueno　Shinokachimachi

Antwort der Unterkunft: Dear valued Guest,　Thank you very much for your recent stay and for taking the time to leave us a positive review.Needless to say, it is extremely gratifying to know that our staff did a good job taking care of you.It will be a pleasure to share your comments with them, which they will greatly appreciate.We look forward to welcoming you back to our hotel many times in the future.Kind regards,Minn 上野新御徒町スタッフ一同All Staff at Minn Ueno Shin-okachimachi

Antwort der Unterkunft: Thank you very much for your valuable feedback. We are pleased to hear that you are satisfied with our facility's transportation services. We are glad we could be of service to you. We look forward to serving you again.

Antwort der Unterkunft: Thank you for your valuable comments. We are very happy to hear that you recommend us for a family vacation and that you are satisfied with the quality of our hotel.We will make every effort to improve and enhance our services in the future regarding access information to nearby MRT stations and luggage services. We sincerely look forward to welcoming you again.

Antwort der Unterkunft: この度はMinnグループの施設をご利用いただき、誠にありがとうございます。お部屋の設備や広さについてご満足いただけたとのお言葉を頂戴し、大変嬉しく思います。一方で、冷蔵庫内の清掃不足や荷物預かりについてご不便をおかけし、大変申し訳ございませんでした。冷蔵庫に関しては清掃の再確認を徹底し、より丁寧なサービスを目指してまいります。また、荷物預かりについてはお客様が安心してご利用いただける方法を検討してまいります。いただいたお声を真摯に受け止め、次回はさらに快適で安心してお過ごしいただける環境をお届けできるよう努力いたします。またのご宿泊を心よりお待ちしております。金minn上野御徒町

Antwort der Unterkunft: ขอบคุณมากสำหรับรีวิวของคุณ! ดีใจที่เครื่องซักผ้าเป็นประโยชน์ระหว่างการพักของคุณ หวังว่าจะได้ต้อนรับคุณอีกครั้งในเร็วๆ นี้!Minn ueno-shinokachimachi

Antwort der Unterkunft: Dear valued Guest,　Thank you very much for your recent stay and for taking the time to leave us a positive review.Needless to say, it is extremely gratifying to know that our staff did a good job taking care of you.It will be a pleasure to share your comments with them, which they will greatly appreciate.We look forward to welcoming you back to our hotel many times in the future.Kind regards,Minn 上野新御徒町スタッフ一同All Staff at Minn Ueno Shin-okachimachi