Gastnutzer
25. Mai 2024
Absolute worst Marriott property I've ever seen. The lobby was not clean and smelled like smoke, as did the person checking me in. The building he sent me to had two doors, and the one nearest my room didn't work. I walked down a dark walkway to the other door and walked back thru the building to the elevator. It was dim and smelled awful. When I got to my room, it smelled awful. The carpet was dirty, the TV didn't work, the curtains were hanging askew, the bed linens did not look clean, and the windows were unlocked. I could hear the people in the next room arguing, and it was so loud that it was as if they were in my room. I checked out immediately and told the staff member I didn't feel safe and that the property was not clean. He seemed very surprised, but I can't imagine he has not been told this before. He did not offer any refund or any apology of any kind. I have contacted Marriott about this experience.
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