Casa Bella Inn & Suites Extended Stay

The hotel was full of black mold. The bathroom had mold everywhere could not stay in there cause the mold is so bad. 

Helpful staff, cold air, tile floor is slippery ! Comfortable and spacious room

I was in need for a place to stay and called baymont and they accepted me and my family on spot and I love it here I love Craig and Johnathan they are always there to help me and always ask.us if we need anything and always giving kids cookies and treats if u wants a nice motel come here I promise you it.is the best i.have seen in a while .....you won't regret this decision at all thanks alot Brittany Betanco Zepeda wrote this

Service was great. Really friendly staff. Very accommodating. Breakfast was okay, they say they offer a great breakfast but when I stayed they didn't. Rooms were very clean. Location is great and not alot of noise.

I love this place ❤️ i came from an homeless shelter ♥️ now a place i can call home i thank GOD for the people who works here i love them all 5 stars ❤️ cant thank yall enough i thank GOD for this place and im sure there are others as well feel the same way

DO NOT BOOK THIS HOTEL! Booked this hotel for XC Nationals. Checked in and went to the room to find dead bugs on the sheets, hair on the blankets and pillows, dirty floor, poop in the toilet, food crumbs and popcorn on the counter and on shelf. Absolutely disgusting! When I came back to the lobby, the employee looked at me and said, "Was it your room too?" Multiple families canceled their reservations and were forced to scramble to find availability for the sold out hotel weekend. This place should not be open!

This is the dirtiest place I’ve ever stayed. Do not stay here. I wished I had read the actual hotel and other reviews, not just reviews on Priceline. We checked in at 11:15pm on a Friday night and our FIRST room was NASTY. Nothing had been cleaned but was made to look like it. The toilet was disgusting and clogged. Pulled back the comforter and the sheets were nasty and not changed. Crumbs under the cover of the second bed and gross as well. We went down to the lobby and the girl was super nice and stressed. She said she’d have the maid clean the room, so we went to grab some food. We came back and were given a second room. Ehhh. Not as disgusting but still wasn’t cleaned properly and the beds are horrible. Supposed to have a king bed but was given two full size. Both beds are very worn and uncomfortable. One bed has a huge dip in the middle. Finally got settled for bed and went to use the bathroom. What's the chances of another toilet clogged and the toilet was so-so on being clean. Unfortunately for us, we had to stay because there is no other available places in the area. We’d fly home after the game but there’s no flights tonight. Here’s my list of other issues: the room smells musty and gross. No plugger in the bathroom. No wash cloths, no bags in the cans, two towels which look like they aren’t fresh. Coffee maker doesn’t work. Smoke detector broken and laying on the desk. Bedside lights didn’t work. There are other things but we aren’t too picky with cosmetic things. Definitely not like the pictures. All the other reviews on here are true. Stay at your own risk and disappointment.

This place is terrible! We booked here via their website months in advance for a Chicago band show at the Civic Center. Once we arrived, we started to realize this isn't what we thought we paid for. Our room had clearly been smoked in and moldy, so we requested another room. The 2nd room was worse. Black mold on the bathroom walls, dirty towels from the last guests with no new towels, rust on all metal lamps, faucets, etc. The pictures I have will make you want throw up. As we were leaving, we spoke with other guests who had also booked through Other guests said the same thing, they booked based on beautiful photos. I´ve asking for a full refund ever since with no response! What is this about? The Florida Department of Health and the Better Business Bureau should do something about it!

Bella is the biggest joke ever because it isn't even close. I booked my room through **********. The outside of the hotel gives you an immediate vibe that it is not safe. The pictures online do not reflect the state of this hotel. It is filthy. There was a used sponge on the floor of the elevator, the floor of the elevator, the halls, the welcome mats were filthy. Get to our room and the floor is disgusting, blinds are disgusting, there is a fast food cup in the mini fridge with condensation on it. There was a used bar of soap in the bathroom on the tub with someone's hair all over it! Needless to say we booked another hotel immediately and left. NOT TO MENTION the price gouging that took place! $250+ because FSU was playing. This hotel also is displaying pictures that don't accurately reflect a thing in the hotel. You must have renovated a room or two for pics and left the rest dingy and dilapidated for their guests. I didn't have time to complain to the front desk because we were already late for a concert. I pulled up my app and booked a second hotel immediately upon entering the room and we left! I was mortified and this shouldn't be allowed to continue for future customers. I have attached the pics of this hotel and I only wish I had time to take more because what you are advertising is a JOKE! Their website is a complete joke looks nothing like the photos! DON'T BOOK HERE!