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Lage4.6
Ausstattung4.6
Service4.7
Sauberkeit4.7
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Gastnutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Okt. 2024
Pärchen
37 Bewertungen
4.0/5
Sehr gut
Gepostet am 4. Okt. 2024
a little too dusty, needed to change the room, beds are comfortable, rooms quite big, location is also very good, close to subway line 2 and big shopping mall IF, however breakfast is not delicious, not much western choice,
Übersetzen
Antwort der Unterkunft: Dear guest, thank you for your feedback. We apologize for the dust issue that led to your room change. We're glad you found the beds comfortable and the rooms spacious. Regarding the breakfast, we apologize that it didn't meet your expectations. We will take your comments into consideration and work on improving the variety and taste, especially the western choices.We appreciate your input and hope to have the opportunity to serve you again and provide a better experience. IHG Social Listening Team
Irina 伊丽哪
Superior Doppelzimmer
Aufenthalt im Dez. 2023
Single
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Dez. 2023
That would be much better if it would be warmer inside of the room and in the whole hotel in general. Audibility between rooms is high. I could literally understand what people behind the wall were talking about. And when they turned on TV after the midnight.... it spoiled my staying there completely.
Übersetzen
Antwort der Unterkunft: Dear guest, we apologize for the inconvenience you experienced during your stay at our hotel. We understand that the temperature inside the room and throughout the hotel was not satisfactory, and we are sorry for any discomfort this may have caused. We apologize for the disturbance caused by the noise from the neighboring room and TV.If you experience any noise issues during your stay, please feel free to contact our front desk at any time. We will do our best to assist you based on the availability of rooms and help you change to a quieter room. Your feedback is valuable to us, and we will use it to improve our services and facilities. We hope that you will give us another opportunity to provide you with a better experience in the future. Wish you have a nice day! IHG Social Listening Team
Michael William
Superior Doppelzimmer
Aufenthalt im Aug. 2023
Single
78 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Aug. 2023
I had a great stay at Holiday Express Taiyuan High Tech Hotel. Freindly and accommodating staff, clean room and a good location - close to a subway exit, all for a good price. I especially enjoyed the free breakfast and the ease of doing laundry on the second floor. Next time I visit Taiyuan I will surely stay here.
Übersetzen
Antwort der Unterkunft: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. Holiday Inn Express Taiyuan High Tech Zone is conveniently located at No. 12, Keji street, Xiaodian District, the prime location of the central business district of Taiyuan, adjacent to Mixc Shopping Center, Shanxi International Exhibition Center and Taiyuan Coal Trading Center. The hotel has convenient transportation. It is about 7.8 kilometers away from Taiyuan Wusu International Airport, about 4 kilometers away from Taiyuan South Railway Station and about 50 meters away from Nanzhonghuan Station of Metro Line 2. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. Free breakfast and ease of doing laundry make your trip more easy and value for money. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Li
Superior-Zimmer, Stadtblick (Queensize-Bett)
Aufenthalt im Okt. 2023
Pärchen
9 Bewertungen
4.7/5
Wunderbar
Gepostet am 3. Okt. 2023
Everything is fine except weak sound proofing between rooms .
Übersetzen
Antwort der Unterkunft: Dear guest, Thank you so much for your review of our hotel. Holiday Inn Express Taiyuan High Tech Zone is conveniently located at No. 12, Keji street, Xiaodian District, the prime location of the central business district of Taiyuan. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. Free breakfast and ease of doing laundry make your trip more easy and value for money. If the sound between rooms disturb you please feel free to contact with our front desk, we will change a quiet room for you. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
jessicatiew
Superior Doppelzimmer
Aufenthalt im Juli 2023
Business
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 30. Juli 2023
Helpful and friendly front desk
Übersetzen
Antwort der Unterkunft: Dear guest, Thank you so much for your review of our hotel. All the staff of our hotel offer a warm welcome for your stay. The hotel has 156 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. The interactions we have with our guests have a reassuringly personal touch, through our friendliness, we demonstrate we are genuine and purposeful in everything we do. By being observant and in tune with guests’ needs, we find opportunities to go above and beyond your expectations when you need us most. Thank you for your high recognition of our service. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Antwort der Unterkunft: 尊敬的客人您好,見過春日夏風,秋葉冬雪,也踏過南水北山,東峯西嶺,可這四季春秋、蒼山泱水,都不及您對小智的一份肯定。小夥伴們及其服務能得到您的讚揚,小智榮幸之至,已迫不及待將這份榮譽與之分享。親切地問候、細心地詢問、耐心地解答、高效地服務都是小夥伴們應盡的職責。擁有用心服務的員工,是小智的幸運;擁有您這樣有心的客人,更是小智的福氣,鼓舞着我們將服務越做越好。清晨醒來還有自助式智選早餐等着您,菜品中西結合,營養均衡搭配,供應時間寬裕,喚醒您對新的一天的美好希望。小智衷心期盼與您的重逢。祝您心想事成。 智選假日賓客關懷團隊
Antwort der Unterkunft: 親愛的客人,感謝您對我們酒店的支持和好評。我們一直致力於為客人提供舒適安心的住宿體驗。您的肯定對於我們來説是最好的獎勵。也是我們繼續提升服務質量的動力,我們將繼續努力,讓我們的服務更加完善。晨起能盡情品嚐到酒店準備的豐盛自助早餐,本地特色,中西式、瑞幸現磨咖啡、餛飩、現煮明檔等,邊喝邊品邊與同伴暢談十分愜意,是家庭出行、商務出行的優選。歡迎您再次光臨,祝您萬事如意!智選假日賓客關懷團隊
Antwort der Unterkunft: 尊貴的賓客您好,感謝您的入住及好評。對於酒店門口的施工帶給您的不便,深表歉意。衞生與服務作為最基本要求,小智歷來很重視。在衞生方面,認真對待每一次清潔,從細節入手打造乾淨整潔的居停空間;在服務方面,“想客人所想,急客人所急”是服務的核心靈魂,以您的意願為最高服務宗旨,帶給您細緻關懷。清晨醒來還有自助式智選早餐等着您,菜品中西結合,營養均衡搭配,供應時間寬裕,喚醒您對新的一天的美好希望。真誠邀請您再次光臨。祝您闔家歡樂。 智選假日賓客關懷團隊
Antwort der Unterkunft: 尊敬的賓客您好,非常榮幸您在小智家有一次愉快的入住體驗。小智一直致力於為賓客打造一個如家般温馨的居住環境。我們的房間都保持得乾淨整潔,讓您在旅途中能夠擁有一個清爽舒適的休息空間。智選式自助早餐是酒店品牌特色,精心奉上新鮮的蔬果,甜蜜的糕點,原汁原味的穀物,各類飲料以及現磨咖啡,為您開啟元氣滿滿的新一天。衷心期待着您的再次入住,祝您生活開心,工作順心!智選假日賓客關懷團隊
Antwort der Unterkunft: 尊敬的客人,感謝您的光臨。作為洲際酒店集團管理下的一員,小智注重服務的品質與內涵,無論何時,當您踏進酒店大堂的第一時間,前台小夥伴竭誠為您奉上熱情、友好、細心、高效的服務,帶給您賓至如歸的美好體驗。智選早餐更是酒店的品牌特色,有各式飲品、乳品、粥品,新鮮水果,蔬菜沙拉,蒸籠點心,健康粗糧,西式小點,時令菜餚,以及智選現磨咖啡等,營養均衡搭配,供應時間寬裕,讓新一天更加充滿活力。關於價格,我們一直致力於提供性價比高的住宿體驗,讓客人能夠享受到高品質的服務和舒適的住宿環境。期待着您再次的光臨,祝您生活愉快!智選假日賓客關懷團隊
Antwort der Unterkunft: 親愛的客人您好,很高興看到您在太原高新智選假日酒店渡過了開心的一晚,小智由全球知名的洲際酒店集團負責管理,我們擁有優秀的管理團隊,訓練有素的員工服務,每時每刻注重品質,每一個細節都致力於為賓客提供熱情周到、高效專業的服務。衞生方面,小智認真對待每一次清潔,大堂至客房每一條布草,從細節入手呈上乾淨整潔的房間以及可靠的環境。清晨的早餐中西式搭配,有各式飲品、乳品、粥品,新鮮水果,蔬菜沙拉,蒸籠點心,健康粗糧,西式小點,時令菜餚,以及智選現磨咖啡,還有熱氣騰騰的麪檔與本地特色菜品,營養均衡搭配,供應時間寬裕,為您新的一天注滿活力。真誠邀請您再來,祝您闔家幸福!智選假日賓客關懷團隊
Antwort der Unterkunft: 親愛的客人您好,由衷的感謝您的滿分好評!小智一直致力於為賓客打造一個如家般温馨的居住環境。我們的房間都保持得乾淨整潔,讓您在旅途中能夠擁有一個清爽舒適的休息空間。同時,我們擁有一支熱情周到的服務團隊,他們始終關注您的需求,確保您在小智家的每一刻都能感受到家的温暖。隨時恭候您的再次蒞臨,祝您旅途愉快!智選假日賓客關懷團隊
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Nov. 2024
Reise mit Freunden
25 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Nov. 2024
服務超極好,房間也不錯,本來是路過入住一晚,軟件和硬件都超出我的預期,值得推薦
Übersetzen
Antwort der Unterkunft: 親愛的客人您好,感謝您蒞臨太原高新智選假日酒店。小智作為洲際酒店集團旗下的智選假日酒店,致力於提供簡單、睿智的出行體驗,優質睡眠、暢爽沐浴、高速網絡、免費早餐等是我們的品牌特色,為注重時效的商旅人士提供高效便捷、舒適省心的居停空間。我們一直關注着客人的入住感受,並積極提高專業水平和服務標準。誠摯歡迎您下次再來,祝您生活愉快!智選假日賓客關懷團隊
Antwort der Unterkunft: 尊敬的客人您好,感謝您選擇入住太原高新智選假日酒店,並分享您的住宿感受。很抱歉此次體驗我們在隔音方面沒能讓您滿意,我們非常明白,對於勞累了一天的客人最需要的就是一個整潔安靜的住房環境,所以關於您提到的隔音問題我們非常重視,房間隔音方面酒店按照智選假日的標準進行設計,如果您發現周邊的情況有影響到您的入住,也是建議和我們的前台進行溝通,小智會盡力幫助您處理。感謝您的建議,小智期待您的下次光臨,祝您身體健康,闔家幸福。智選假日賓客關懷團隊