EG Private House - BGC UPTOWN Bewertungen

Antwort der Unterkunft: Hello sir, Jonathan,Thank you for your kind words! We're thrilled to hear you enjoyed our friendly staff and great location. We can’t wait to welcome you back for a longer stay next time!Mabuhay and salamat po!Eric NavalesGeneral Manager / EG PRIVATE HOUSE

Antwort der Unterkunft: Hello sir / ma'am,Thank you for your fantastic review! We're thrilled you enjoyed the comfort, amenities, and felt well-cared for by our host. We hope to welcome you again soon!Mabuhay and salamat po!Eric NavalesGeneral Manager / EG PRIVATE HOUSE

Antwort der Unterkunft: Hello,Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, including cleanliness, noise disturbances, and the lack of complimentary amenities. Your feedback is extremely valuable, and we are actively addressing these concerns to ensure improvements moving forward.We’re glad you appreciated our convenient location with its variety of restaurants and shops—we always strive to offer our guests the best access to local attractions. We hope you'll consider staying with us again in the future so we can provide you with a much-improved experience. Safe travels!Mabuhay and salamat poEric NavalesGeneral Manager / EG PRIVATE HOUSE

Antwort der Unterkunft: "Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience. We look forward to welcoming you back in the future!" Alyza Prago Assistant Manager/EG PRIVATE HOUSE

Antwort der Unterkunft: Hello sir Francis,Thank you for sharing your detailed feedback! We’re glad to hear you enjoyed the convenient location, the assistance from our staff, and the cleanliness and comfort of the rooms. We appreciate you bringing the bathroom setup and amenity concerns to our attention, and we’ll work on making these improvements. It’s great to know our team was able to quickly address the towel request. Your kind words about our warm hospitality mean a lot, and we hope to welcome you and your friends back for an even better experience!Mabuhay and salamat poEric NavalesGeneral Manager / EG PRIVATE HOUSE

Antwort der Unterkunft: Thank you for your review. We will make arrangements to help service you better in the future

Antwort der Unterkunft: Hi sir/ma'am, Thanks so much for your sweet message! We’re so happy to hear you had a great time during your stay. We can’t wait to welcome you back for an even longer visit next time. Take care!Karlo MonferoAssistant Manager / EG Private House

Antwort der Unterkunft: Hello.thank you for your concern.we actually are a new style service apartment hotel.we have 24 hours room service /driver/security /housekeeping. And we are sorry to let you felt dislike the room design and the towels/bed quality, when you immediately informed our staff via the guest room phone after accidentally damaging the bed, they promptly assisted you in changing rooms. This demonstrates the professionalism and service-oriented attitude of our hotel. Next time you can try to call our room service and change the bedsheets/towels anytime. Because the room you booked was standard single suite.can try different high level rooms next time.and we do not have ‘house host’ .we believe that was one of our managers assist your check in .and sorry about our reception counter to made you feel dismissive.next time can please tell us the name of the receptionist. We will training harder .thank you and wish you have the nice day.RITA MAManager of customer service.EG PRIVATE HOUSE

Antwort der Unterkunft: Hello...Thank you for the positive review. We appreciate your comments. We hope to see you again in the future. RITA MA/ Manager of Service Department - EG Private House

Antwort der Unterkunft: Hello...Thank you for the positive review. We appreciate your comments. We hope to see you again in the future.Eric NavalesCEO - EG Private House

Antwort der Unterkunft: Thank you so much for the positive review! We're delighted to hear that you enjoyed your stay in our apartment unit and appreciated the friendliness of our team. Your kind words mean a lot to us and inspire us to continue providing top-notch service. We can't wait to welcome you back for another memorable visit. Hopefully next time you can experience more of our services we offer and visit some of our partners for some small discounts at their establishments!Safe travels until then!Mabuhay and Salamat poEric NavalesEG Private House / General Manager

Antwort der Unterkunft: Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay was satisfying and that our service made a positive impact on your visit.Mabuhay and salamat po Alyza Mae Prago EG Private House / Assistant Manager

Antwort der Unterkunft: Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your stay was satisfying and that our service made a positive impact on your visit.Mabuhay and salamat po Alyza Mae Prago EG Private House / Assistant Manager

Antwort der Unterkunft: Thank you for you review and hope to see you again