Sofitel Sydney Wentworth

Sofitel Sydney Wentworth Bewertungen

Sofitel Sydney Wentworth

Sofitel Sydney Wentworth 61, 101 Phillip St, Sydney, New South Wales, 2000, AustraliaHoteldetails anzeigen
Sofitel Sydney Wentworth
Sofitel Sydney WentworthSofitel Sydney WentworthSofitel Sydney Wentworth
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.5/5
Großartig
229 Bewertungen
Verifizierte Bewertungen
Lage4.6
Ausstattung4.3
Service4.5
Sauberkeit4.6
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Alle Bewertungen(229)
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Ausgezeichnete Lage(18)
Freundliches Personal(17)
Großartiger Aufenthalt!(14)
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Sauber und ordentlich(8)
Negative Bewertungen(9)
Danielle
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Familie
16 Bewertungen
4.5/5
Großartig
Gepostet am 8. Jan. 2025
Very good location, 10 minutes walking to Opera House. Nice service. Breakfast could improve a bit the organization.
Übersetzen
Antwort der Unterkunft: Bonjour Danielle,Thank you for taking the time to share your feedback!We are pleased to hear that you enjoyed our location and the service provided by our team. I also appreciate your thoughts on our breakfast organization and will ensure this feedback is shared with our Food & Beverage team for review and improvement.Thank you once again, and we look forward to welcoming you back soon for another great stay!Best regards,Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury ManagerSofitel Sydney Wentworth
Winnie & Eric
Classic Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
48 Bewertungen
2.2/5
Gepostet am 30. Dez. 2024
The room is very small and very old. We will not recommend to Stay
Übersetzen
6/11
Antwort der Unterkunft: Bonjour,Thank you for sharing your feedback. We are sorry to hear that your experience did not fully meet your expectations. Your comments will be taken into consideration as we continue to improve our services and facilities. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Merci!Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury Manager
Gastnutzer
Junior Suite
Aufenthalt im Jan. 2025
Familie
14 Bewertungen
4.2/5
Sehr gut
Gepostet am 6. Febr. 2025
這個酒店怎麼説呢，不算特別好，也不算差。位置很好，走路到歌劇院也就10分鐘，周圍辦公樓居多，晚上沒什麼人，還挺安靜。服務沒什麼體驗，入住就可以自助，但是需要多張房卡還是需要找服務人員，精緻套房衹有一個衞生間，攜程有人瞎評論説是有兩個，也可能分到我的房間衹有一個。房間電話線路在維修，完全不能用。入住期間想多要床被子，下到一樓大堂找服務人員説了後，半天都沒有送到房間，又下去問説沒有被子了，沒有的話不是應該上來説一聲嗎！這麼大酒店居然沒有多一床被子也是很奇怪。其他服務還不錯，門僮主動取放行李，關車門。
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Anonymer Benutzer
Junior Suite
Aufenthalt im Jan. 2025
Single
21 Bewertungen
4.8/5
Wunderbar
Gepostet am 22. Febr. 2025
連住三天，滿意 位置好，出行去景點和購物都很方便，歌劇院海德公園什麼的走十幾分鍾。 升級了大套房，很寬敞，有準備歡迎紅酒和小食。 早餐時間起不來，點過一次餐送房間，味道不錯。
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leungkkkk
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Familie
25 Bewertungen
4.0/5
Sehr gut
Gepostet am 5. Febr. 2025
位置極好。不想上下斜坡的話酒店門口就是地鐵站中環轉車。 雖然建築比較久了，是澳洲第一家國際五星酒店，但是翻新後還是比較符合現代簡約舒適的風格。 前台辦理入住退房多台自助機很方便。 除了枕頭的話感覺很老舊，躺下去有味道。其他都很中規中矩，合作有兩家維珍健身房。 價格合適的話下次還會考慮
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6/7
Antwort der Unterkunft: 尊敬的客人，感謝您選擇入住我們酒店，並分享您的寶貴意見。我們很高興聽到您對酒店的地理位置、現代舒適的風格以及自助辦理入住退房的便利性表示認可。關於您的反饋，在2024年的全面裝修中，所有客房的傢俱和用品都已全新更換。如果您在入住期間對任何設施感到不適，請隨時聯繫我們的工作人員，我們將第一時間為您提供幫助，確保您的住宿體驗更加舒適。期待您的再次光臨，並希望下次能為您帶來更完美的入住體驗！Sofitel Sydney Wentworth
Anonymer Benutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Familie
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Jan. 2025
非常非常棒的酒店，距離環形碼頭走路的距離，放下行李就可以去悉尼歌劇院，很近。酒店環境很好，設施都很新，尤其那個床墊子，是真的太舒服～最讓我印象深刻的是酒店的服務，服務人員都很友好，保潔也很友善，需要幫助的時候，也會很熱情。酒店有一個chick in和chick out的自助區，辦理起來很方便。以後再來玩，還住這裏～
Übersetzen
Antwort der Unterkunft: Bonjour,Thank you so much for your wonderful review!We are thrilled to hear that you enjoyed the proximity of our hotel to the Sydney Opera House and other local attractions. It’s great to know that you found our facilities, including the comfortable mattress, to your liking. Moreover, we are especially happy to read that the service provided by our team, both front desk and housekeeping, stood out to you.We truly appreciate your kind words and would be delighted to welcome you back for another stay in the future.Best regards,Joao CavalcantiAssistant Guest Relations & Club Millesime Luxury ManagerSofitel Sydney Wentworth
ZM_ZeNG
Junior Suite
Aufenthalt im Okt. 2024
Business
16 Bewertungen
4.8/5
Wunderbar
Gepostet am 21. Nov. 2024
無可挑剔的酒店。 位置極佳，3分鐘步行到Martin Place，環形碼頭、歌劇院、美術館、植物園、市政大樓全部步行可達。 早餐豐盛，選擇多樣，環境優雅。 房間內配套齊全，今年剛翻新完，燈光柔和，傢俱精緻，床品舒適，居住起來很温馨。 服務得當，不愧傳奇五星級酒店盛名。 唯一缺點是沒有泳池，但瑕不掩瑜，全力推薦！
Übersetzen
Antwort der Unterkunft: Bonjour,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our prime location and had such a comfortable stay. It’s great to know that our recently renovated rooms, breakfast options, and overall service met your expectations.We truly appreciate your kind words about our staff and facilities. While we understand that the lack of a swimming pool was a bit of a drawback, due to our heritage-listed status, adding a pool is unfortunately not possible. We are glad to hear that this didn’t impact your experience too much.Thank you for your recommendation – we would love to welcome you back anytime!Merci!Alley PreranaGuest Relations & Club Millésime Luxury Manager
Anthony.AAC
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
41 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Jan. 2025
酒店很乾凈，設施齊全，洗漱用品也比較好。雖然裝修稍微有些味道，但非常新，瑕不掩瑜。酒店位置很方便，前後兩個門都可以進，很便捷。都很好。
Übersetzen
Antwort der Unterkunft: Bonjour,Thank you for taking the time to share your thoughts with us.We are glad to hear that you appreciated the cleanliness of the hotel, the facilities, and the quality of the toiletries. I also appreciate your comments regarding the decoration, and we will take note of your feedback as we continue to enhance the guest experience.Furthermore, I am happy to learn that our central location was convenient for you, and we hope it made exploring the area even easier!Thank you again for your feedback, and we look forward to welcoming you back soon.Best regards,Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury ManagerSofitel Sydney Wentworth
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Anderes
1 Bewertungen
3.7/5
Gepostet am 18. Nov. 2024
訂了4晚，兩個人訂的，前台幫忙找了4晚都空着的房間，這點不錯。第一晚是週日，睡着不錯，但是週一開始，因為房間對面就是工地，並且房間是單層玻璃，超級無敵吵，一直有轟轟轟的聲音，大晚上也是，很影響睡眠質量，這點真是太差勁了！
Übersetzen
Antwort der Unterkunft: Bonjour,Thank you for sharing your feedback. We are glad to hear that the front desk team was able to assist you in finding a suitable room for your stay. However, we are truly sorry to hear about the noise disturbance you experienced from the outside construction. We completely understand how this impacted your sleep, and we sincerely apologise for the inconvenience it caused.We will certainly look into ways to improve our guest experience, especially for those facing external noise. Thank you for your understanding, and we hope to welcome you back for a more restful stay in the future.Merci!Alley PreranaGuest Relations & Club Millésime Luxury Manager
Gastnutzer
Junior Suite
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Dez. 2024
定的精緻套房，房間非常大，夠三個人睡。入住送了紅酒和巧克力，門口有人幫拿行李。最重要的是地理位置很方便，99%的景點都步行可達！性價比超高，非常推薦！
Übersetzen
Antwort der Unterkunft: Bonjour,Thank you for your thoughtful review! We are thrilled to hear that you enjoyed the spacious suite, our welcome amenities, and the convenience of our location. It’s wonderful to know that our service met your expectations, and we truly appreciate your kind recommendation.We look forward to welcoming you back!Merci!Joao CavalcantiAssistant Guest Relations & Club Millésime Luxury Manager
Anonymer Benutzer
Classic Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Familie
8 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Febr. 2025
床墊和枕頭很舒適，隔音很好，去景點很方便。房型和衞生間偏小。床和枕頭很舒服。
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Gastnutzer
Classic Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2024
Familie
6 Bewertungen
4.5/5
Großartig
Gepostet am 13. Febr. 2025
肯定是沒有國內的五星那麼好，但是也算不錯了吧，畢竟國外物價高，位置不錯！
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Gastnutzer
Junior Suite
Aufenthalt im Okt. 2024
Pärchen
2 Bewertungen
4.2/5
Sehr gut
Gepostet am 2. Nov. 2024
地理位置不錯，房間中規中矩，前台服務水平一般，寄存行李經常出錯，理論上三點check in，五點多到竟然還讓等了半小時
Übersetzen
Antwort der Unterkunft: 您好，非常感謝您選擇我們的酒店，並抽出時間分享您的寶貴意見。對於您在辦理入住期間的等待和寄存行李過程中遇到的問題，我們深表歉意。我們非常重視您的反饋，並已將此情況彙報給相關部門，以確保類似情況不會再次發生。此外，我們現在大堂配備了自助check-in系統，可以節省您的寶貴時間，讓入住更加便捷。歡迎您下次入住時體驗這一服務，感受更高效的辦理流程。再次感謝您的理解與支持，期待您的再次光臨！
Daibubu
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2025
Familie
7 Bewertungen
4.0/5
Sehr gut
Gepostet am 6. Febr. 2025
checkin和checkout非常方便 簡化了不少 酒店蠻大的 一樓的dining挺不錯 還有一個bar酒類也很全酒保很專業 之前團了一個酒店的券 確實比自己訂房要划算 住city還是蠻方便 叫滴滴uber taxi都方便停 門口行李小哥小妹和大叔人都很好👍
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Gastnutzer
Junior Suite
Aufenthalt im Dez. 2024
Familie
8 Bewertungen
4.7/5
Wunderbar
Gepostet am 23. Jan. 2025
小套房格局不錯，不是很大的那種套房，但是很温馨，設施齊全，床和枕頭很舒服，前台服務很好，一位應該是韓裔小美女辦理的入住，服務態度很好，攜程預訂的時候顯示酒店政策是17歲以下早餐免費，但酒店實際政策是5歲以下才免費，前台看過我的我的預訂訊息後給孩子免費加了早餐。唯一不足是大堂有個開放式餐廳，用餐高峯時大堂有點吵
Übersetzen
Antwort der Unterkunft: Bonjour,Thank you for sharing your feedback with us.We are pleased to know that you enjoyed the comfort and coziness of our small suite, as well as the service provided by our front desk team. We appreciate you bringing the breakfast policy discrepancy to our attention, and we are glad that we could accommodate your request for your child. I will make sure to share your comments with our reservation department, so that they can contact the booking platform and make sure they correct the information regarding breakfast inclusions for children. We do apologize for the noise you experienced from the open restaurant area, especially during peak dining hours. Your comments will be shared with our Food & Beverage team to explore ways to reduce noise disruption for future guests.Thank you once again for your feedback. We look forward to welcoming you back on your next visit.Best regards,Joao CavalcantiAssistant Guest Relations & Club Millesime Luxury ManagerSofitel Sydney Wentworth