Hotels in Las Condes mit Pool

This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

酒店環境好，位置也不錯，服務也是超級好。我們本來定了兩間房，但是提前check in，前台竟然免費多送了一間房。。哈哈哈，南美人實在是熱情

Das Leben ist sehr bequem, sauber und hygienisch, der Servicepersonal ist sehr enthusiastisch ❤️🔥❤️🔥❤️🔥❤️🔥٩ (ˊωˋ *) و, es gibt einen großen Einkaufszentrum in der Nähe, die Erfahrung ist nicht schlecht.

房間很大，早餐豐富，在這條主幹道上能拍到很多漂亮照片，酒店邊上一條街好多餐廳，吃飯很方便，這家冰淇淋挺好吃

Das Zimmer ist sehr gut, die Rezeption ist sehr gut und sehr freundlich und die Lage ist sehr bequem, aber Trip.com kann keine Kommunikationsplattform anbieten, es ist sehr unkomfortabel, ein Teil der Kosten kann nicht für die Reise berechnet werden. Weitere Änderungen an der Buchung hinter der festgelegten. Die WLAN-Schnittstelle des Hotels ist westlich, und wenn Sie nicht westlich sprechen, sollten Sie sie am Rezeptor verbessern.

It's a hotel just to spend the night. Do not expect any attention from the staff, like being on your honeymoon and a bottle of champagne as a courtesy, or a nice views from Tower C.