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Lage4.0
Ausstattung4.1
Service4.0
Sauberkeit4.0
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ni妮
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2022
Pärchen
31 Bewertungen
5.0/5
Hervorragend
Gepostet am 11. Sept. 2022
My husband and I had a wonderful time at Zhuisu Tianwangwu Guesthouse! It is a beautiful property with nice spaces to relax and read a book, a great pool and hiking paths and places to explore nearby. The food and tea was amazing and the staff is very friendly. We hope to come back here in the Spring to experience a different season on Xishan Island.
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Antwort der Unterkunft: It’s our pleasure to leave you with fond memories and look forward to the next pleasant encounter
Gastnutzer
Gästezimmer - Innenhofblick (2 Betten)
Aufenthalt im Juni 2022
Reise mit Freunden
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 5. Juli 2022
Fantastic place to enjoy a few days with some friends or family.
If you want to take a rest or organize a event, here you have a good option.
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Antwort der Unterkunft: It is our pleasure to make a good impression on you and to make our guests feel relaxed and happy. I look forward to our next encounter, which will be even more memorable.
Tomoko M 0926
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Juli 2022
Single
14 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Sept. 2022
Members of staff are really nice and friendly. They were very patient to try to understand my poor Chinese. (I managed to communicate with them in my beginner-level Chinese, so I was very happy!) The purpose of my stay was to spend two quiet days by the outdoor swimming pool and to sun-bathe, and I achieved them. It was indeed very quiet, and there were plenty of chairs and deck-chairs by the swimming pool. If you miss a beach-holiday or a lazy pool-side type of quiet holiday, I really would like to recommend this B&B.
I also enjoyed their Chinese breakfast.
Even if you are a foreigner who does not speak Chinese or who does not know anything about local things, do not worry! This lovely B&B can be reached by public transport. From the Metro Station 太湖香山 which is the final train stop on Metro No.5, catch a local bus Express 11. Once you are in the town called 金庭 (Jinting), change to bus No. 697.
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Antwort der Unterkunft: It is our pleasure to make a good impression on you and to make our guests feel relaxed and happy. I look forward to our next encounter, which will be even more memorable.
Christensen
Gästezimmer - Innenhofblick (2 Betten)
Aufenthalt im Juli 2022
Familie
8 Bewertungen
3.7/5
Gepostet am 14. Aug. 2022
The tea farms surrounding the inn are attractive and the swimming pool was nice (though a bit Inconvenient to walk to with a child). Location is good and value for the price is excellent. Breakfast first morning when the inn was at full capacity was very poor, but second morning it was surprisingly good, with nice noodles and meatbuns.
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Antwort der Unterkunft: I'm sorry that we misunderstood your meaning on the first day, thinking that you only eat toast and eggs. I'm very sorry!Thank you very much for your stay and appreciation! I’m glad to have a good time with you on your trip. Your appreciation has been a great inspiration to the hotel and a driving force for our progress. We will continue to work hard to make every guest feel at home. Thank you so much for checking in at King’s lodge and leaving your valuable comments, we’re sorry we didn’t live up to your expectations. Eagerly looking forward to your visit again! Welcome back to experience, I wish a happy life!
Antwort der Unterkunft: 尊敬的客人您好:非常感謝您的入住與點評,正是您對我們的不斷關心和督促,才能讓我們發現問題,獲得改正和進步。關於您反饋的房間問題:您的房間是最後一間特價房間,我們服務人員有和您視頻確認的並且給您免費加了一個小床並不是保姆房,我們不會售賣正規房間以外的員工房以及保姆房。再説一下裝修問題:我們是金剛砂的水泥風格,這是設計風格並不是沒有瓷磚以及地板,可能這樣的風格您不喜歡。關於親子民宿的問題:我們是親子民宿,我們有260畝的茶園、有自己的小動物聚集區:羊,雞,鴨,大鵝,孔雀,野雞。我們有户外的鞦韆,蹦床,帳篷,滑滑梯以及果園,我們當然是親子民宿。衹是沒能達到您的要求,我很抱歉。我們對於服務團隊一直的要求都是能滿足的儘量滿足,不能滿足的創造條件滿足,有關充電問題因為我們將自己所有的都已經借出去了,並沒有多的了。您説的關於小童潔具問題,我們沒有提供小童用品,因為現在的大朋友們都是自帶的,如果您下次繼續入住可以先打電話問一下我們服務人員是否提供這些。我們希望給每個客人賓至如歸的服務,如果有做的不好的地方,您多包涵。以上的種種讓您此次旅行有了小小的遺憾,所有的批評都是為了我們更好的服務更多的人。感謝您的評價,您提出的寶貴建議我們服務團隊也盡力的去改善。在此天王塢全體服務人員和您説聲抱歉也祝您國慶假期愉快,闔家幸福安康,萬事如意!
Antwort der Unterkunft: 尊敬的客人您好:非常感謝您的入住與點評,正是您對我們的不斷關心和督促,才能讓我們發現問題,獲得改正和進步。在您入住期間因為我們民宿房間裝修風格不符合您的喜好和我們民宿沒有廚師及自然環境的蚊蟲問題給您帶來了不好的體驗,我們深感抱歉。民宿的裝修風格,沒能達到您的審美要求,我們很抱歉。房間的衞生問題我們一直很重視的,入住前房間內不會有蚊蟲的我們保潔阿姨都會仔細的打掃,恰逢這個時節蚊蟲較多可能在開關門之間進去的,不是房間內原有的蚊蟲且房間內也備有電蚊香等驅蚊物品。有關這個廚師問題,因為我們沒有開放長期對外的餐飲服務,如果需要用餐需求都是要提前預訂的且需要一定人數要求,我們可以給您這邊安排廚師的。希望下一次您再來的時候給您做上一頓美味佳餚。以上的種種讓您此次旅行有了小小的遺憾,希望下一次的相逢天王塢民宿能給您一個更好的印象,所有的批評都是為了我們更好的服務更多的人。感謝您的評價,您提出的寶貴建議我們服務團隊也盡力的去改善。在此天王塢全體服務人員和您説聲抱歉也祝您國慶假期愉快,闔家幸福安康,萬事如意!