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Lage4.8
Ausstattung4.8
Service4.8
Sauberkeit4.8
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Negative Bewertungen(12)
Pavelshubskiy
Standard-Doppelzimmer
Aufenthalt im Aug. 2024
Business
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Sept. 2024
Nice, spacious and modern room, clean, good selection for breakfast, very quiet at night.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you so much for taking time to share your recent stay experience in Radisson Suzhou. We are happy to know that you received a satisfying service. It is our mission to consistently delivering the highest possible service and stay experience to you. We look forward to welcoming you back on your next return to Suzhou.
Gastnutzer
Standard-Doppelzimmer
Aufenthalt im Juli 2024
Business
2 Bewertungen
4.5/5
Großartig
Gepostet am 5. Sept. 2024
Aircon at corridor to hotel rooms are not switched on. Good to have free laundry washing facilities.
Übersetzen
Antwort der Unterkunft: Dear guest: Thank you for choosing Radisson Suzhou and taking the time to share your stay with us. We deeply regret that we were unable to meet your expectations. While we will continue to improve our facilities, we also strive to improve other service details to create a pleasant and comfortable stay for every guest. Looking forward to your next visit! Wish you a happy life!
Mama_watoto
Standardzimmer (2 Betten)
Aufenthalt im März 2024
Familie
30 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Apr. 2024
Didn't get to take any pictures this time but location was good as always.
Smooth check in and out.
Decent beds
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you so much for taking time to share your recent stay experience in Radisson Suzhou. We are happy to know that you received a satisfying service. It is our mission to consistently delivering the highest possible service and stay experience to you. We look forward to welcoming you back on your next return to Suzhou.
DAVID PEREZ DE LARA
Executive Zimmer
Aufenthalt im Apr. 2023
Familie
4 Bewertungen
4.7/5
Wunderbar
Gepostet am 30. Mai 2023
Nicw hotel for.family. Include parking and. staff were really nice
Übersetzen
Antwort der Unterkunft: 尊敬的客人,感謝您入住蘇州紐威麗筠酒店,酒店坐落於蘇州科技城紐威大廈旁,毗鄰大陽山國家森林公園、蘇州樂園水上世界、諾貝爾湖公園、高新區管委會及高新區文體中心。交通便利,步行十分鐘可至高新區管委會站即可乘坐有軌電車1號線,至蘇州樂園站換乘地鐵1號線可直達市區,驅車15分鐘可達太湖濕地公園和綉品街,沿途飽覽科技城“秀美山水”。蘇州紐威麗筠酒店全體員工,真誠期待您的再次光臨!
DanDeLioness
Standardzimmer (2 Betten)
Aufenthalt im Juni 2022
Business
37 Bewertungen
4.5/5
Großartig
Gepostet am 19. Juli 2022
This hotel is clean and comfortable enough for a good night's rest. Western options are few but there are croissants, toast and cereal for breakfast, as well as Chinese cuisine. The area doesn't have much to see or do but it's close to schools and businesses. Recommended for business travellers.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,thank you for your feedback on the restaurant problem. We are sorry to hear that you were not satisfied with our dining experience. We have taken your comments and concerns to our F&B department so that this issue can be properly addressed to ensure excellent service and presentation for you.
CATHERINE MARY
Superior Doppelzimmer
Aufenthalt im Jan. 2022
Pärchen
3 Bewertungen
2.5/5
Gepostet am 7. Febr. 2022
Unfortunately we went during the CNY official holidays. Very disappointed that we were not told that, apart from breakfast, no other food would be available!! The young workers on reception could not advise us of where to go and eat or where to go and walk. The hotel is not close to amenities so finding food was not easy! The bedroom was 15 degrees on arrival and took over 4 hours before reaching a comfortable temperature. The hotel was cold throughout and we wore our coats to eat breakfast ~ which was also cold! The bed was comfortable and it was nice to have tea and coffee in the room. On the third day we found a really nice walk 6km from the hotel.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Happy new year to you! Thank you for taking the time to share your feedback regarding your recent stay with us at Radisson Suzhou hotel. We would like to take this opportunity to apologize for any inconvenience service may have caused you. We will arrange the staff training about the local information especially during the festival holiday in China that we can introduce to our customers. Your comments about the rooms and public area temperature has been documented and will certainly be looked into. We appreciate your feedback as this is our best resource for improving guest services.
Antwort der Unterkunft: 尊敬的賓客:您好!感謝您下榻蘇州紐威麗筠酒店,出行在外要的就是一份舒心,要的就是一份親切,要的就是一份温馨,我們怎麼能不努力達到您的願望呢,因為這也是我們的心願,願來到蘇州紐威麗筠酒店的每一個人都是開心的,真誠期待您的再次光臨,希望再次入住給您帶來不一樣的驚喜和感動!
Antwort der Unterkunft: 尊敬的賓客:您好!感謝您下榻蘇州紐威麗筠酒店,很遺憾從您的點評中得知這次的體驗未能滿足您的期望,酒店很重視您提出的不足之處,對您提出的建議我們已經分享到相關部門,以便得到改善。給您帶來的不便,再次深表歉意。您的寶貴意見促使我們進一步提高服務質量並帶給賓客完美的住宿體驗。期待在不久的將來能有機會為您奉上更好的服務。