The Alana Surabaya Bewertungen

Name: The Alana Surabaya
Address: Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Ketintang, Gayungan, Surabaya, East Java, 60231, Indonesia, Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Overseas, Indonesien
Rating: 4.3

The Alana Surabaya

Jl. Ketintang Baru I No.10-12, Ketintang, Kec. Gayungan, Ketintang, Gayungan, Surabaya, East Java, 60231, IndonesiaHoteldetails anzeigen

Verfügbare Zimmer für deine Reisedaten suchen

Preisgarantie

Anreise

1 Nacht

Abreise

Zimmer und Gäste

Gästebewertungen

4.3/5

Sehr gut

72 Bewertungen

Verifizierte Bewertungen

Lage4.3

Ausstattung4.2

Service4.3

Sauberkeit4.4

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Alle Bewertungen(72)

Positive Bewertungen(72)

Bewertungen mit Fotos/Video(20)

Freundliches Personal(15)

Großartiger Aufenthalt!(14)

Sauber und ordentlich(13)

Großartige Zimmer(8)

Köstliches Frühstück(6)

Ausgezeichnete Lage(4)

Thambiah

Premier Doppelzimmer

Aufenthalt im Nov. 2024

Business

4 Bewertungen

4.2/5

Sehr gut

Gepostet am 20. Jan. 2025

There are restaurants within walking distance from the hotel. There is also a Family Mart that you can easily get food and other bites. Breakfast is good.

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Muhyi

Club Zimmer

Aufenthalt im Sept. 2024

Business

5 Bewertungen

4.7/5

Wunderbar

Gepostet am 24. Okt. 2024

Great hotel, nice view

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ed.amd

Deluxe Zimmer mit zwei Einzelbetten

Aufenthalt im Okt. 2024

Reise mit Freunden

10 Bewertungen

4.2/5

Sehr gut

Gepostet am 19. Nov. 2024

One night transit in surabaya, from bali. Hotel, near to city center by grab. Location around 30 minutes from Juanda airport.

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archippo

Deluxe Doppelzimmer

Aufenthalt im Febr. 2024

Business

29 Bewertungen

4.2/5

Sehr gut

Gepostet am 1. Mai 2024

Nice hotel for bussiness trip in Surabaya, a lot of restaurants nearby

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Gastnutzer

Premier Doppelzimmer

Aufenthalt im Jan. 2025

Familie

1 Bewertungen

5.0/5

Hervorragend

Gepostet am 24. Febr. 2025

Good hotel and good food+Services

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Prof Dr Engku Ahmad Zaki Engku Alwi Al-Aydarus

Premier Doppelzimmer

Aufenthalt im Juni 2024

Business

15 Bewertungen

4.0/5

Sehr gut

Gepostet am 26. Juli 2024

Very nice hotel, the food served is very good, near to surabaya town

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worldwidewhat

Suite

Aufenthalt im März 2024

Pärchen

7 Bewertungen

4.2/5

Sehr gut

Gepostet am 10. Apr. 2024

The hotel is very good and clean but seems to a staffing problem and air-conditioning issues our room was brilliant free mini bar 🍸 but to open your room door was awkward 😅 but in regards to service the breakfast was very disappointing the in black outfits seem to be busy on the phone texting while one girl was left to deal with clearing the tables and non of the foods was refilled so me my wife 4 dutchmen and an Indonesian family of 4 was left scraps of food or salad we could hear the worker giggling havinfun otherwise the place is good

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Reyl

Premier Doppelzimmer

Aufenthalt im Juli 2024

Pärchen

2 Bewertungen

4.0/5

Sehr gut

Gepostet am 24. Aug. 2024

Nice room, clean and comfortable. Friendly and helpful staff

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HIDEKAZU

Premier Doppelzimmer

Aufenthalt im Apr. 2024

Business

17 Bewertungen

4.0/5

Sehr gut

Gepostet am 16. Mai 2024

good for service n very big and clean room, recomended for everyone

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Nate

Premier Doppelzimmer

Aufenthalt im Okt. 2023

Familie

4 Bewertungen

3.2/5

Gepostet am 11. Febr. 2024

Value for money hotel. Basic facilities are there but dont expect five stars like facilities. Breakfast was nice tho

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Antwort der Unterkunft: Dear Mr Nate, Thank you for staying at The Alana Surabaya and for sharing your experience with us. We deeply apologize for any inconvenience you may have encountered during your stay .We take your feedback seriously and we assure you that we will address these matters with the relevant departments immediately. Our goal is to continuously improve the quality of our facilities and services to provide a more satisfying experience for our guests.Once again, we sincerely apologize for the inconvenience caused and we hope that you will give us another opportunity to serve you better on your next visit. Please rest assured that we are committed to ensuring a much more enjoyable and comfortable stay for you. Thank you for your understanding, and we look forward to welcoming you back to The Alana Surabaya in the near future. Warm regards, Management of The Alana Surabaya

ITSAR BOLO RANGKA

Premiumzimmer mit 2 Einzelbetten

Aufenthalt im Juni 2024

Business

9 Bewertungen

5.0/5

Hervorragend

Gepostet am 2. Aug. 2024

excellent service and good breakfast

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Anonymer Benutzer

Deluxe Doppelzimmer

Aufenthalt im Jan. 2025

Business

7 Bewertungen

3.7/5

Gepostet am 16. Febr. 2025

The hotel is ok

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Antwort der Unterkunft: Dear Sir, Thank you for taking the time to share your experiences while at The Alana Surabaya. We are very happy to hear your positive comments about our service. We hope to provide our best service on your next visit. We are waiting for your return to The Alana Surabaya. Warm regards, The Management of The Alana Surabaya

Noomi90

Premier Doppelzimmer

Aufenthalt im Febr. 2023

Business

27 Bewertungen

5.0/5

Hervorragend

Gepostet am 31. März 2023

Great place to stay. It located near main city. Service is excellent. Hospitality is great. The breakfast have varieties which is great. Overall is great place to stay.

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