Novotel Bogor Golf Resort & Convention Center Bewertungen
Novotel Bogor Golf Resort & Convention Center
Jl. Golf Estate Bogor Raya, Sukaraja, Kec, Sukaraja Subdistrict, Sukaraja, Bogor Regency, West Java, 16710, IndonesiaHoteldetails anzeigen
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Preisgarantie
1 Nacht
Gästebewertungen
8.1/10
Sehr gut
57 Bewertungen
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Verifizierte Bewertungen
Lage8.7
Ausstattung7.6
Service8.4
Sauberkeit7.9
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Alle Bewertungen(57)
Positive Bewertungen(51)
Bewertungen mit Fotos/Video(17)
Großartiger Aufenthalt!(13)
Köstliches Frühstück(8)
Freundliches Personal(8)
Großartig für Kinder(6)
Negative Bewertungen(6)
Gastnutzer
Deluxe-Zimmer (1 Kingsize-Bett) (Badewanne)
Aufenthalt im Nov. 2024
Pärchen
1 Bewertungen
7.0/10
Bewertung vom 29. Dez. 2024
Service was excellent, all staffs were friendly.
Cleanliness was not the best! At Verandah restaurant during breakfast we witnessed birds were eating from the serving spoons and bread/pastries that was in the open. Also there were webs on the shelves where they keep spoons/forks and plates. It was disgusting to see those!
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Antwort der Unterkunft: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that verandah cleanliness did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Wai Kan
Klassisches Zimmer (1 Doppelbett)
Aufenthalt im Febr. 2025
Familie
10 Bewertungen
8.0/10
Sehr gut
Bewertung vom 8. März 2025
The building is gorgeous but the rooms are quite old. Renovation is needed.
It's a nice hotel, good breakfast and very good coffee.
Because of Ramadan, only one restaurant is open.
But anyway, it's a nice hotel, highly recommended.
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Amri Chatib
Superior-Zimmer (1 Kingsize-Bett) (Balkon)
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
5.5/10
Bewertung vom 30. Jan. 2025
It seems that the 5-star status of the hotel is questionable due to the following issues:
Check-in took approximately 1 hour, with only 2 customer service representatives working while 2 other desks were empty during check-in time.
The lobby/check-in waiting area was crowded with other guests, luggage scattered around, and children running around, making the lobby feel like a playground.
Welcome drink glasses were left scattered everywhere, with no staff ensuring the area was clean and tidy.
I stayed in room 441, which did not feel like a 5-star hotel room. Despite the old design that should look luxurious, it felt more like a 3-star hotel room.
There were many ants on the table, bed, and in the bathroom.
An unpleasant odor persisted throughout my 2-day stay.
Toiletries were only provided upon request, such as the missing bath mat.
There were visible stains on the sofa in the room.
etc...
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Adi88
Deluxe-Zimmer (1 Kingsize-Bett) (Badewanne)
Aufenthalt im Dez. 2024
Familie
8 Bewertungen
8.5/10
Sehr gut
Bewertung vom 4. Jan. 2025
booked on 1st jan 25 , with my 2 kids. we took the room with bathtub on level 1. bathtub is big enough for 2 prsons. pool is a bit sad for a hotel this big. breakfst is good enough.
bed is comfortable. tv is big. drinking water is provided free flow on every floor. mosquitoes enters the room from the garden, so we had to lock the terrace door all the time.
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Antwort der Unterkunft: Dear Mr. Adi, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with Room facilities that big bathtub, TV, comfort bed and breakfast. we do apologize for mosquitos and pool that did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Santosh Sigdel
Superior-Zimmer (2 Einzelbetten) (Balkon)
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
5.5/10
Bewertung vom 22. Dez. 2024
The hotel appeared to be very old and requires a good renovation. Rooms were smelly and even strong bad smell coming out from the toilet drain. Swimming pool also not really like expected. I will not go again unless these things are really improved.
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Antwort der Unterkunft: Dear Mr. Santosh Sigdel,Warmest greetings from Novotel Bogor Golf Resort & Convention Center,We apologize in advance for the inconvenience that occurred when you stayed here and really understand your disappointment and bad expereience that room is smelly and also pool did not meet your expectations.This will be an evaluation material for improvement and establishing standards that should be so that our guests are satisfied with the products and services provided. We also thank you for the review given and we look forward to your next visit.Warm regards,Sandy PamungkasFront Office Manager
Gastnutzer
Klassisches Zimmer (1 Doppelbett)
Aufenthalt im Febr. 2025
Business
3 Bewertungen
3.0/10
Bewertung vom 20. März 2025
this hotel was very very old and the doors were not working.
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Antwort der Unterkunft: Dear Value Guests,Warmest greetings from Novotel Bogor Golf Resort & Convention Center.Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations. We acknowledge your concerns regarding the hotel's condition and the door issues you encountered. Please rest assured that we take such matters seriously, and our maintenance team is actively working to address any necessary improvements.Your comfort and satisfaction are our priority, and we truly appreciate your input as it helps us enhance our services. If you would like to share more details about your experience, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a better stay in the future.Best regards,Sandy PamungkasFront Office Manager
ully sasongko
Klassisches Zimmer (2 Einzelbetten)
Aufenthalt im Dez. 2024
Familie
2 Bewertungen
10.0/10
Hervorragend
Bewertung vom 6. Jan. 2025
Dont forget to bring mosquitos/ insect repellent.. improve the bfast menu
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Antwort der Unterkunft: Dear Mr. Ullu Sasongko, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback. we do apologize for mosquitos in the room and menu did not meet your expectation. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Gastnutzer
Klassisches Zimmer (1 Doppelbett)
Aufenthalt im Juni 2024
Pärchen
43 Bewertungen
9.0/10
Großartig
Bewertung vom 14. Sept. 2024
Nice resort for staying in a quiet place
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Antwort der Unterkunft: Dear value guest, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our facilities.We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
Mrs.Wong11
Superior-Zimmer (2 Einzelbetten)
Aufenthalt im Aug. 2024
Familie
10 Bewertungen
10.0/10
Hervorragend
Bewertung vom 25. Sept. 2024
We had an amazing time during our stay. It's like a hidden gems for us. The hotel surroundings is very beautiful, full of tree and nature.
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Antwort der Unterkunft: Dear Mrs. Wong, We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with hotel surroundings witch very beautiful, full of tree and nature. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy PamungkasFront Office Manager
shofadr
Deluxe-Zimmer (1 Kingsize-Bett) (Badewanne)
Aufenthalt im Jan. 2024
Familie
3 Bewertungen
10.0/10
Hervorragend
Bewertung vom 27. Febr. 2024
Happy, satisfied, content and grateful. Definitely will come back here.
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6/9
Antwort der Unterkunft: Dear shofadr , We are very grateful for your comments regarding your visit to the Novotel Bogor Golf Resort & Convention Center. It is a great pleasure for us to receive this positive feedback which is satisfied with our hospitality service. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience, and we hope that your next visit will be as satisfying as your previous visit. Best regards, Sandy Pamungkas Front Office Manager
Gastnutzer
Klassisches Zimmer (1 Doppelbett)
Aufenthalt im Apr. 2025
Business
3 Bewertungen
8.5/10
Sehr gut
Bewertung vom 28. Mai 2025
Clean and well equipped room
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Aries Traveller
Superior-Zimmer (1 Kingsize-Bett) (Balkon)
Aufenthalt im Sept. 2023
Familie
13 Bewertungen
8.0/10
Sehr gut
Bewertung vom 8. Okt. 2023
Initially they gave us a room that was very loud and noisy. Apparently, that wing was under renovation. We called the hotel and requested a quiet wing. They agreed and moved us to a newer room (on the other side of the wing).
If you love nature and tranquility, you will love this hotel. They have spa, bar, pool and mini zoo.
The room is quite spacious and it has balcony (with garden/mountain) view.
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6/9
NG CIAN THONG
Klassisches Zimmer (1 Doppelbett)
Aufenthalt im Okt. 2023
Familie
1 Bewertungen
7.5/10
Bewertung vom 12. Nov. 2023
Is a beautiful place.
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Anonymer Benutzer
Superior-Zimmer (1 Kingsize-Bett) (Balkon)
Aufenthalt im Jan. 2025
Familie
5 Bewertungen
7.0/10
Bewertung vom 7. Apr. 2025
Not pleasant stay
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Hana Jastiawan
Deluxe-Zimmer (1 Kingsize-Bett) (Badewanne)
Aufenthalt im Juli 2023
Familie
6 Bewertungen
9.5/10
Wunderbar
Bewertung vom 30. Aug. 2023
Great hotel for spending time with families. The food could’ve been better.