Protea Hotel Stellenbosch and Conference Centre

酒店風景不錯 ，就是太大了，是一幢幢小別墅，房間來回酒店餐廳有點遠。房間還算乾淨，就是燈光偏暗，不利於有化粧需求的女性。

PH Stellenbosch, over many years, has never failed to satisfy! A fantastic location with incredible views makes this etablishement unique, indeed. Overall, the facilities are great with the rooms, especially, spacious and clean. Above all, Ph Stellenbosch offers scrumptious meals served by ever-attentive staff. In fact, ALL the staff are highly motivated, courteous and helpful. You just can't help going back!!

Great setting close to Stellenbosch and the wine route. But, the staff are less than average. I called ahead saying it was my anniversary and agreed with guest relations that they will put a bottle of MCC and some other sweats in the room, nothing! I arrived at the hotel and the staff seemed to be on training. They had to ask each other what to do. At breakfast the food was a good selection, but the staff really didn’t look like they wanted to be there. They clearly don’t know that the reason they are there and employed is because they have patrons. Without patrons, there is no need for them to be employed. We had to find our own room, figure out where to have breakfast and how the wifi works. Not difficult, but it is expected that reception will share this information on checking. Never told us at reception. Location is very convenient and booking the Executive Suite makes sense as they are sizable and have great views of the winelands and the mountains.

Newer again!!!! Not a Marriott Standard at all! This hotel was a very bad experience. I can not see why the hotel was described as "modern"?! Nearly Everthing is old and they are so many parts that smells bad. We trusted the Marriott brand, but were extremely dissapointed. At reception it smelled but I couldn´t identify it.. Everything is dark furnished and not really friendly. The room we had was C07. Nice size and view. But this was it! The bath tub which was supposed to be white was rather reddish/brown, never would have used it- the sink of the washing table was brown/black. The shower smelled badly, I only entered it with bath shoes and tried not to touch anything- When we arrived the corridor was not cleaned, feathers of any not identified birds, and some old used tisues. In the wardrobe as well, there was garbage from the guest before ? When we walked through the corridor we saw other rooms which were about to be cleaned and we saw the old matresses, without the cover. They were dark yellow/brown. I didn´t want to think of how old this mattresses were :(( disgusting. We wanted to use the pool - the good thing: it is really big. But when you want to go, you need to ask for pool towels, why they are not in the room from the beginning, no idea- So we had to organizw the towels. They were in the size of hand towels?! I was not able to use for my whole body. Why is this named a pool towel ? There are some old plastic sun chairs around the pool - Obviously with no covers. So we tried to use the "pool towel" but I could only sit on it, it was too small to lean down on the sun chair.... So not really a nice "Wellness Eperience" to sit on the plastic chair on a small towel. The water seemed to be clean and it was nice to swim. But if you use swimming goggles you see things on the floor which you do not want to see. All dirty. You need a pool cleaning machine to get this brown this off the bottom. But apparently this is not used here. The side of the pool is old and the there were broken Tiles outside, when you try to get out. I had to take care not to hurt myself. One evening we came back late from dinner and were told the the ceilling from our room came down. Apparently a water problem. I saw the whole and took a foto! I couldn´t believe it!!!! Luckily we were not there, and good luck that it happened at night. BUT the hotel was not able to inform us during the whole day. So we had to pack our staff at 22:00 tiered as we were and got moved to another room- this was named executive. (nr 104) The room has a nice view and it seemed to have new furniture - but I was wandering where the bad small of the toilet came from??! We did not find out. There was not a possibility to open the big window. Only a verry little part of it. (a very small window flap) and this didn´t help. In the middle of the room was a little bath tub (new- yippi!!!) but when we wanted to use it, the water was only coming out a bit more than water drops. And there

A bit old , needs renovation Small bathroom, very small shower Good breakfast, sometimes a bit too busy with teams/schools Very kind staff Clean Quiet Beautiful views Nice conference facilities Very poor management of transfers to Airport