4-Sterne-Hotels in Katoomba

Hosts are both very nice and friendly, we had a lovely stay there.

Overall is nice, except for breakfast. We waited 5 minutes for the seat but no waiter came. Another breakfast guest told us the same with them that they had waited for 10 minutes. Actually there had been no waiter at all in the restaurant for some time. We just came in and took the seat ourselves. Already known beforehand that it is continental breakfast but choice of bakery is fewer than expected. We ordered coffee but the waitress missed the order and the coffee didn't come. The next day, we went to a nearby café for breakfast even our hotel package included breakfast.

The hotel's location is excellent, within walking distance of the Echo Lookout Point and offering beautiful views of the surrounding area. Unfortunately, due to rainy and cloudy weather during our stay, we were unable to fully enjoy the sunrise and sunset views. I arrived after the front desk had closed, but the hotel had thoughtfully arranged a smooth self-check-in process, which was very convenient. One issue occurred after dinner when we returned to our room and discovered that the bathroom door was locked and could not be opened. We used the assistance button near the hotel entrance to contact the night support operator. She was very helpful and kindly provided us with a spare room key so we could use another bathroom while the issue was being resolved. We continued trying different methods to unlock the bathroom door and eventually succeeded by using a sharp object in the keyhole mechanism. Thankfully , we managed to open it ourselves; otherwise, we would have had to walk across to the opposite room to use the bathroom in the cold weather. Despite this unexpected inconvenience, I appreciate the prompt assistance provided by the night support staff. The excellent location and responsive service made the stay a generally positive experience. UVUV

Nice small hotel in Katoomba. Cozy clean rooms, friendly host, cute green yard in the view from the room window. The location was fine: not the Main street but not the outskirts. Pretty close to the Three sisters viewpoint and was very quiet all around during the whole day. The atmosphere of peace. Rested a lot and really enjoyed my 1 night stay here in Katoomba!

Good service. Spacious room. Clean. Didn't try their breakfast. Quiet. Shower water pressure can be higher.