IT WAS ONE OF THE WORST EXPERIENCE OF MY LIFE - PLEASE DONT GO IF GOING WITH FAMILY, I AM PLANNING TO RAISE AND FIR AGAINST THE OWNER. WHAT WENT WRONG - - Due to maintenance they have kept the full houseboat wide open. Later the staff left the houseboat without closing it and informing any of us. I was with a small kid and it was not at all safe. - After few hours when we started raising the voice suddenly they closed the floors and didn't told us that the leakage/ maintenance was properly done or not. - Staff wasn't all all supportive till the time we started raising our voices, as they were just trying to mint extra money from us for food and other services. - When i put a complaint to goibibo for the same, next day owner called me with all the abusive words in his mouth and asked me to leave and tried to threaten me. - Upon reaching the houseboat i though i will just leave the place, the owner ***** with 7-8 more locals came to houseboat and started shouting on me and TRIED TO KEPT ME AS HOSTAGE TILL THE TIME I SIGN A PAPER THAT I AM LEAVING ON MY OWN AND ALSO DELETING THE VIDEO WHICH WE HAVE MADE WHEN HE WAS SHOUTING ON US. WE HAVE ALSO KEPT A AUDIO RECORDER WHICH RECORDED THE WHOLE EVIDENCE AND HAVE SENT THE AUDIO / VIDEO RECORDING TO GOIBIBO FOR TAKING FURTHER ACTION. PERSONAL ADVICE: DONT GO TO THIS HOUSEBOAT NOT JUST FOR THIS INCIDENT WHICH OBVIOUSLY IS VERY IMPORTANT FOR FAMILY TRAVELLERS BUT FOR OVERALL HYGENE WHICH YOU CAN SEE IN THE PICTURES ATTACHED. Sharing chronology below for everyone. Day 1 During our stay, we were not supported well during the checkout process. Shortly after checking in, some maintenance work began, which was clearly an issue that had existed prior but was hidden from us. The boat was also found to be leaking, putting our safety at risk. The entire boat was left open even when my family members were in their rooms, essentially trapping them. After inquiring about when the maintenance would be completed, as the worker had left everything open for 4-5 hours, it was only after I applied pressure that they hastily closed the houseboat covers, without confirming if the leakage had been resolved. I have since filed a complaint on Goibibo, providing photographic evidence of these issues. Day 2: It was normal morning as we did our breakfast and left for outing to Sonmarg, While returning from there the owner of the houseboat called me around 5:15 PM on my way back, The call first received by my brother-in-law as my phone was with him, when he talked rudely and hung up. Later i called him back.. The houseboat owner was speaking very rudely and using abusive language that I cannot even repeat. He was yelling at me, accusing me of posting negative things about his houseboat on Goibibo. He threatened that if I did not check out immediately, he would throw my luggage off the boat. Immediately, I called the Goibibo team to inform them about the incident. I expressed my concerns about potential danger. The Goibib
20 Bewertungen