Wellnesshotels in Ooty

"Overall, everything was good except for one issue. We had booked the hotel for 4 nights, but due to an unexpected emergency, we had to check out one night early. Unfortunately, the hotel management did not provide any refund for the unused night, which amounted to approximately RMB 1,500 (around ₹20,000). What disappointed me most was the management’s attitude regarding the cancellation request. I also submitted refund requests through Trip.com twice, but both were rejected. le the stay itself was satisfactory, the lack of flexibility and customer support in handling an emergency situation left a very negative impression."

"I had a good stay at this hotel. Pros: 1. Staffs are very friendly and courteous 2. Ample amount of parking space 3. Hotel is almost at the top of the hill, due to which you get an amazing view of ooty city 4. Food is awesome 5. They provide every toiletry kit including shaving set 6. Very neat and tidy rooms 7. I stayed at room#124 and this had an amazing view of the helipad and then the ooty city 8. Unlike other hotels, the rooms opening towards the helipad has an extra room for dinner and small party (kind of unexpected but enjoyed a lot) 9. I read some review about being old-fashioned, untidy and damped rooms but let me tell you this, its an old hotel but they have really taken care of it and provided you with everything that you need to have a pleasant stay. Don't go with other reviews, i have visited ooty countless times and stayed in many hotels but this one will give you peace of mind! cons: nothing i noticed or experienced during my stay"