Beste Wellnesshotels in Turku

Traumhafte Lage. Beim Buchen unbedingt ein Zimmer mit Balkon zur Hafenseite nehmen, sonst könnte es enttäuschend sein. Unser Zimmer war sehr groß mit tollem Ausblick. Parkplätze sind genügend kostenlos vorhanden. Das Frühstück war gut und vielfältig. Es gibt ein kostenloses Schwimmbad mit Sauna, einen Spa Bereich, einen Tennisplatz, einen Frisbee Parcours, einen Beachvolleyballplatz, einen Seezugang u.s.w. Ich würde es wieder buchen.

Unfriendly hotel with non-service oriented personnel Liked · Hotel is rather clean and very good situated for the purpose of our travel in Turku. There are three place for eat on the territory. Pretty easy to reach any necessary locations at Turku from the hotel place. Disliked · _Attention to ***********!!!_ Hotel always book the room in the most far and inconvenient location in the building with most cheapest possible category. We called in the hotel two times and asked specifically about Safe Box availability. Both times hotel people convinced us that they have it and it is fully functional. After we arrived, safe box was not functioned and receptionist told us: ”Service man could come in 20-30 minutes, but may be not come at all, because you arrive so late (18.00). If you like to walk-out or go to SPA, you could drop you staff here at reception desk”. So, instead of giving us a service we paid for lady on the reception suggested us give her all our money and jewelry and to to swim. So, this is a level of service in that hotel. Finally, no service man arrived and safe not worked at all! Very unfriendly attitude to service delivery and guest requests. Also, we tried to call reception from the room (only own mobile phone possible to use), but after waiting 5-7 minutes waiting we got no response. Other moment, that hotel receptionist during our check-in try to ”sell” us SPA service again, even we booked it at *********** and get guaranty, that it is already included in our booking price. Additional ”surprise”, that all parking places near the hotel sold out to External Parking Managing Company and all customers arrived by car need to pay extra 14 euro per night (if car not electric, charging is separate cost as well). And finally, there are three place for eat (fast-food) on the territory of the hotel, however, SPA zone close at 21.00 and places for eat as well close at the same 21.00. Bingo! Dear customers, go our to eat! Very unpleasant feeling for stay. Hotel absolutely not care about guest and attitude are very unfriendly.