Gastnutzer
10. Mai 2023
DON"T STAY HERE - We stayed at the Peninsula Resort this past weekend and reserved a Presidential Suite room. Security gates wide open and abandoned security station. Front desk difficult to find. Doors to rooms rotted and chipping faded paint throughout resort & room. Breakfast is a joke. In addition, when I checked in, the representative was drinking beer while checking me in and was unprofessional. At checkin, I gave them a different card to charge for the room than the one I reserved. They ended up charging the wrong card on top of everything else and didn't even give me the pathetic -$50 off they promised. The view from the room is amazing. However, the room is outdated, the tub has rust on it, the fans & lamps were covered in dust, it was dirty, smelled funny. The room has potential to be great, however, with how dirty & outdated it is, this room is NOT WORTH THE $580/night they charge! It does NOT feel like the caliber of room you would expect for the money, it felt like a motel 6. Furthermore, when I presented management with my concerns, they dismissed me and only offered a -$50 off concession for the subpar outdated, dirty room. Unprofessional. Lack integrity. Outdated. Dirty. Save your money and go somewhere else!
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