Holiday Inn Skopje

房間清潔不乾淨，衞生間垃圾桶有上一個客户留下的垃圾，房間也是。

Wir haben hier nur eine Nacht verbracht. Das Äußere des Hotels spiegelt sein Alter wider, aber das Innere des Hotels wurde renoviert und wir waren angenehm überrascht. Die Zimmer waren recht schön und die Einrichtungen im Erdgeschoss (Bar und Restaurant) waren auch schön. Die Lage war hervorragend – in der Nähe des Flusses und der Bars und Restaurants am Flussufer und nur einen kurzen Spaziergang von der Altstadt entfernt. Wenn wir länger dort gewesen wären, hätten wir uns vielleicht über einen Pool und andere Einrichtungen gefreut, aber für einen kurzen Aufenthalt in Skopje waren wir mit dem Hotel zufrieden.

Das Hotel wurde kürzlich renoviert. Das Personal ist nett und hilfsbereit, das Frühstück ist ausgezeichnet, die Bar und die Einrichtungen im Erdgeschoss sind ebenfalls großartig. Allerdings sind die Zimmer klein, die Klimaanlage sinkt nicht unter 22 Grad (das Zimmer brennt also die ganze Nacht, wenn die Außentemperatur deutlich über 30 Grad liegt, und schaltet sich ständig ein und aus, was den Schlaf unterbricht), das Badezimmer ist klein und verfügt über eine Dusche über der Badewanne – nicht einfach zu bedienen, der Wasserdruck ist schlecht und es ist schwierig, eine gute Dusche zu bekommen – nicht viel Platz in der Badewanne für größere Menschen. Die Preise für Minibar und Wäscherei sind unanständig – 3 Euro für eine 100-ml-Flasche Wasser und das Waschen eines Hemdes, einer Hose und Unterwäsche kostet über 25 Euro. Außerdem funktionieren einige Geräte in den Zimmern zufällig nicht. Schade, denn die Lage ist ausgezeichnet und es gibt viel zu mögen.

The staff at the Holiday Inn are very helpful. The hotel has been recently refurbished and provides comfortable and modern accommodation. The hotel is also very well located near several restaurants and the old town that offers a wide range of specialist traditional food vendors. The location of the hotel offers the visitor an opportunity to experience the city centre in a very efficient way.

Unfriendly staff. Early in the morning (6.30) fire alarm. Escape through emergency exit from sixth floor. Nobody downstairs to inform or help you. Walked to main entrance and asked what to do. Staff hardly responses at desk and only says it was a false alarm. It was said after e had to ask! No apologies, nothing. Apparently it was clear very soon that it was a false alarm. Why not tell immediately through intercom it was false! They could inform us there was an alarm so the intercom works. Very disappointed. Before the staff wasn’t friendly either.

1 of the 2 elevators (max capacity 5 persons) was not working (and this since 2 weeks already!). The breakfast was terrible. Not only it was not tasty but it was also poor and at 7:45 am the buffet recipients were already empty. Moreover, the waiters always gave us the constant feeling that we were disturbing them. They did not even reply to « our » greetings – let alone a smile or « good morning » upon arrival. They didn’t even say « have a nice day » when guests leave the breakfast area. They just ignored guests. They didn’t do much, and they never asked whether we would like some coffee, for example. Once or twice they were even chatting quite loudly in a group of 4-5 next to the food displays, without even caring of the disturbance they made. I received one small bottle of drinkable water in the room upon arrival, then during an entire week nothing. Are guests supposed to purchase drinking water themselves? The water in the shower was lukewarm at best (after 2-3 minutes of letting it flow). Impossible to take a genuine hot shower. I asked for an umbrella at the reception one evening when it was raining heavily. I was told that « we had one somewhere, but probably someone else took it already ». Never again.

A hotel at this level should have the same fundamental elements in all the same kind of rooms but they said they're out of slippers and waiting from the UK. Sheets and pillow were not clean enough for this standart hotel. Although some same kind of rooms have bathrobe or coffee machine some of them don't. They don't serve just one bottle of water for the guests and they overcharge. 1 bottle of water is 0,50 euro on the streets, 1,60 at the bar and 2,70 in the room. They don't provide fundamentals but they're so confident to overcharge for just one bottle of water without any hesitation. 2 elevators but one is out of use for a long time, you have to walk the stairs for 7-8 floors when it's rush. Reception is so slow to organize the guests. Note: only plus is location.

We came to Skopje for the England game. We had booked quite a few rooms - unfortunately this confused the check-in staff and we all ended up in rooms with our friend’s names. This wouldn’t have mattered but it was then a 1.5 hr marathon trying to get my points awarded for my room. Eventually a manager was called and he got it all sorted but it wasn’t really what you expect at the Holiday Inn. The rooms were nice, clean and adequate. However a couple of our rooms had no hot water on the first morning, maybe it’s more to do with the City than the hotel but it wasn’t very convenient. All in all it was a good place to stay and the location is fantastic for walking everywhere, including back from the stadium.