Mr Beyaz Hotel

Terrible hotel! We arrived late, apparently the hotel gave our room to other people and put us in a room where there is no window. Although I booked with a window. They said they would change the room for FREE the next day! Then they gave us a room with a window the next day (the one I had booked) This is ridiculous. The rooms look bigger in the photos than they really are. Overall, the hotel was clean. Thanks to Trip's support. They were ready to help. The hotel also apologized later and gave breakfast as a gift. My husband and I didn't like a lot of things! Keep in mind the hotel has rooms without windows.

Our stay at this hotel was quite pleasant. Initially, we had reserved a family room, but upon our arrival, there was a mix-up in the hotel's system, and our intended room was already occupied. However, Sarvar, a helpful member of the staff, promptly assisted us in checking into two adjacent rooms, which turned out to be more spacious than the family room we had booked. Shirin was amazing throughout our trip and answered any questions we had and proved to be an exceptional source of support. She not only addressed all our inquiries but also provided valuable navigation advice for various destinations, even surpassing the capabilities of Google Maps. Here are some of the highlights of our experience: Pros: -clean rooms. -Polite and welcoming staff. -Good breakfast with a picturesque view. -Strong water pressure in the shower. -Convenient proximity to the metro station. On the flip side, there were a few downsides: Cons: -The hotel's location requires navigating steep uphill and downhill alleys on foot, which could be challenging for some guests. In my opinion this is the most significant drawback of the hotel. -Due to the narrow alleys leading to the hotel, some larger vehicles may be unable to reach the hotel's entrance for pick-up purposes. -The walls in the hotel are a bit thin, so you might hear noise from your neighbors if they are being loud. -We noticed a lack of basic amenities such as paper towels, tissues, or Kleenex in the rooms. -The elevator in the hotel is on the smaller side.