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Verifizierte Bewertungen
Lage4.8
Ausstattung4.6
Service4.8
Sauberkeit4.5
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Großartiger Aufenthalt!(19)
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Negative Bewertungen(1)
David Wong
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2022
Pärchen
4 Bewertungen
4.2/5
Sehr gut
Gepostet am 5. Nov. 2022
Wir verbrachten eine Woche in diesem Hotel. Das Servicepersonal von der Rezeption bis zum Restaurant war sehr gut. Hilfsbereit, lächelnd und sehr zuvorkommend. Das Frühstücksbüfett war ausgezeichnet. Das Essen im Hotelrestaurant war recht günstig. Tatsächlich habe ich hier ein paar Mahlzeiten eingenommen, was ich in anderen Hotels selten tue. Das einzige, womit ich nicht zufrieden bin, ist das Zimmer. Es sieht ein bisschen veraltet aus, insbesondere die Toilette und die Dusche. Der Fernseher und der Safe funktionierten nicht, als wir eincheckten. Ich musste um Ersatz bitten. Es gibt keine Steckdose, um den Wasserkocher auf dem Tisch zu benutzen. Wir müssen ihn auf den Boden stellen, um Wasser zu kochen. Sie ersetzen nicht täglich Teebeutel oder Kaffeepackungen. Während meines einwöchigen Aufenthalts stellte das Hotel unseren Zimmern nur 2 Teebeutel und 2 Kaffeepackungen zur Verfügung. Sogar das Shampoo und die Körperseife in der Dusche wurden nicht ersetzt. Die Zimmer dieses Hotels müssen also stark verbessert werden.
Aber ich möchte allen Mitarbeitern an der Rezeption, beim Frühstück und im Restaurant 5 Daumen hoch geben.
OriginaltextÜbersetzt von Google
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 7. Nov. 2024
Excellent food! Cleanliness is noted. Authentic Cambodian cuisines for every dish. Both the receptionists and kitchen staff are very friendly and courteous. Our family stayed for a week and we were treated very well! Our next trip to Siem Reap, we definitely would come to stay at Memoire D’Angkor Boutique again!
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6/11
Antwort der Unterkunft: Dear Valued Guest!Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our authentic Cambodian cuisines, and that you were pleased with the cleanliness of our property. It's also great to know that our team, both at the reception and in the kitchen, made your stay more enjoyable with their friendly and courteous service.We truly appreciate your kind words and are delighted that you and your family had a great experience with us. We look forward to welcoming you back during your next trip to Siem Reap!With warm regards,The Memoire D’Angkor Boutique Team
Gastnutzer
Familiensuite
Aufenthalt im Sept. 2024
Familie
13 Bewertungen
4.7/5
Wunderbar
Gepostet am 5. Okt. 2024
We came here for the first part of our Cambodian holiday. The room is comfortable and the hotel was relatively quiet. I thought their breakfast was amazing and it was included with our stay so please don't miss it. Kimsinh was our main contact there and he was helpful the entire time. He helped organize tickets and dinner reservations. The hotel was undergoing renovations so we did not really enjoy that part of it however, We will look forward to checking out the changes when we come back
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Antwort der Unterkunft: Dear Valued Guest,Thank you so much for sharing your experience with us! We're thrilled to hear that you found your room comfortable and enjoyed the quiet atmosphere of the hotel. We're also glad you loved our breakfast and that Kimsinh was able to assist you throughout your stay with ticket arrangements and dinner reservations.We sincerely apologize for any inconvenience caused by the ongoing renovations and truly appreciate your understanding. We're excited that you're looking forward to seeing the changes on your next visit, and we can't wait to welcome you back!With our love and care,Memoire Family
Kyle
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Juli 2024
Awesome place - awesome staff and killer breakfast- just enough distance out of the craziness that is pub street.
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Antwort der Unterkunft: Dear Kyle,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for the fantastic review! We’re thrilled you enjoyed our awesome staff, killer breakfast, and the perfect location away from the hustle and bustle of Pub Street. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay!With our love and care,Memoire Family
Bob de Wet
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2024
Reise mit Freunden
20 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Juli 2024
This hotel was conveniently located. The breakfast was outstanding! The hotel staff were super friendly and gave us lots of suggestions about restaurants and local attractions. They also made a breakfast pack for me on the day I had an early start for my sunrise tour of Ang Kor Wat. The rooms are large and well maintained. I had a foot massage and it was very relaxing.
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Antwort der Unterkunft: Dear Bob de Wet,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your fantastic review! We’re delighted to hear you enjoyed our convenient location, outstanding breakfast, and the friendly, helpful service from our staff. It’s great to know the breakfast pack was useful for your early start and that you found the rooms well-maintained and relaxing. We’re also pleased you enjoyed the foot massage. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon!With our love and care,Memoire Family
Christopher Aditya
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2024
Business
8 Bewertungen
4.7/5
Wunderbar
Gepostet am 7. Juli 2024
Big bed, not so new but well maintained, good breakfast, good amenities and facilities
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Antwort der Unterkunft: Dear Christopher,Greeting from Memoire D'Angkor Boutique Hotel! We're glad you enjoyed the big bed, the breakfast, and the amenities and facilities. We appreciate your feedback on the condition of the room, and we're pleased to hear it was well-maintained. We hope to welcome you back soon for another great stay!With our love and care,Memoire Family
Gastnutzer
Junior Suite
Aufenthalt im Aug. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Nov. 2024
The hotel is located in a quiet residential area and the surroundings are very nice. There is a gym and a swimming pool on the roof. We used the gym every day.
Breakfast is made to order. The quality was very good and the oil used seemed high class. I think they are very particular about their ingredients.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Thank you for your wonderful review! We’re so glad you enjoyed the peaceful location and the surrounding area. It’s great to hear that you made full use of our gym and swimming pool during your stay.We're also thrilled to know that you appreciated our made-to-order breakfast and the quality of the ingredients we use. We strive to provide the best for our guests, and it’s rewarding to hear that it made an impact.We hope to welcome you back soon!Warm regards,The Memoire D’Angkor Boutique Team
Gastnutzer
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2024
Reise mit Freunden
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Jan. 2024
Very nice staff, great location .. clean facility, we only stayed 1 night and then left for Phnom Penh
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Gastnutzer
Junior Suite
Aufenthalt im Mai 2024
Reise mit Freunden
3 Bewertungen
4.2/5
Sehr gut
Gepostet am 23. Mai 2024
All the staff at this hotel are fantastic!, attentive, friendly and very helpful. But...
this hotel isn't 4 star; it needs work on it, plasterboard repairs all over the bedroom and flaking paint here and there make it look tatty.
The swimming pool needs a good clean and the shower room tiles are super slippery once wet.
Hot water in the bathroom didn't work the first night nor did the TV.
Übersetzen
Antwort der Unterkunft: Dear Valued Guest,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your detailed feedback. We're glad to hear you found our staff fantastic, attentive, and friendly. We genuinely appreciate your honest comments about the areas needing improvement. We’re sorry to hear about the issues with the room, the swimming pool, and the hot water. Please know that we’re taking your observations seriously and will address these concerns promptly to enhance our guests' experience. Your input is invaluable, and we hope you’ll consider giving us another chance to provide a better stay in the future.With our love and care, Memoire Family
Lina In
Junior Suite
Aufenthalt im Juni 2024
Business
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Juni 2024
Great location! Bigger room! What I like most is the breakfast!
Übersetzen
Antwort der Unterkunft: Dear Bong Lina,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your positive review! We’re thrilled to hear you enjoyed the location, the spacious room, and especially the breakfast. Your feedback is greatly appreciated, and we look forward to having you stay with us again soon!With our love and care,Memoire Family
The shark chan
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Juli 2023
Reise mit Freunden
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 13. Juli 2023
Overall, I am VERY happy that I’ve chosen this hotel. The hotel service was worth much more than what we paid.
They have a free pick up/ drop off service from the airport (no drop off service provided by the hotel staff after 9pm, the airport closes during night). When I sent an email to the hotel to make a reservation for the pick up service, they gave me a polite and nice reply which made me feel excited meeting hotel staffs.
A nice hotel staff was waiting for us at the arrival gate. There was no SIM store in the airport and we asked him to take us to the SIM store in the city. The SIM card we got cost $10 for 6 days with plenty of data. The airport is only 15min away from the hotel but the staff told us that there will be a large new airport soon which is about one hour away from the hotel.
Once we arrived, hotel staffs welcomed us by saying “Welcome home”. We arrived at the hotel around 9am and they offered us a complimentary morning coffee. Since then I’m a big fan of Cambodian iced coffee.
They allowed us to check in early and even upgraded our room, which was the perfect start of our one week stay at this hotel. Ms. J at the reception is a professional and very supportive throughout our stay. She explained to us about the city, the tours offered by the hotel etc. In the beginning, I was full of anxiety exploring the city alone with my female friend, but the tours and Tuktuk drivers provided by the hotel were reliable. Especially cooking class and the dinner show are highly recommended. Sometimes it is cheaper to book via the hotel than via online travel agencies.
We loved the wonderful breakfast at the hotel. Ms. H at the restaurant is very lovely and friendly, we became friends immediately. Whenever we went to have breakfast, she was very supportive. They have a buffet as well as à la carte menu. Thé chef cooks omelette or noodles in front of you on request. There are so many different kinds of food to enjoy, so don’t worry if you are considering a long stay.
When you have a sunrise tour which starts in the early morning, they provide you lunch in a fancy box and an orange juice. My friend liked it.
The room was very clean. I didn’t complain but our bed sheets haven’t been changed (they only did bed making). I’m sure that they’ll change your sheets if you ask at reception. Sometimes I found a small insect but it was acceptable. They don’t provide water bottles, instead they give you water in glass bottles.
They have a lovely outdoor swimming pool. We enjoyed chilling on the swinging bed by the pool.
The massage at the hotel was reasonable and good for the price. I got Swedish massage for one hour, the therapist noticed that I’ve got problems with my shoulder. She tried her best to fix this.
The location of the hotel is perfect, easy to access the night market as well as pub street (10 min walk) and the museum. There is a Japanese restaurant in front of the hotel (I wanted to visit but didn’t have time) and there are some supermarkets and a shopping mall(?)next to the hotel.
I really appreciate everyone working at this hotel who made our stay wonderful. I’ll definitely come back to this hotel when I get another chance to visit Siem Reap again. I highly recommend you to stay in Memoire D’Angkor Boutique Hotel.
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Samuel Elvin Low
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Juni 2024
Familie
7 Bewertungen
4.7/5
Wunderbar
Gepostet am 19. Aug. 2024
Excellent rooms the breakfast was also very sumptuous
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Antwort der Unterkunft: Dear Samuel Elvin Kiat Chiong,Greeting from Memoire D'Angkor Boutique Hotel!Thank you for your kind words! We’re delighted to hear you enjoyed the excellent rooms and the sumptuous breakfast. Your feedback is much appreciated, and we look forward to welcoming you back soon!With our love and care,Memoire Family
MarieB
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Dez. 2023
Pärchen
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Dez. 2023
Very nice budget hotel, the team was also very attentive and nice.
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Go tam
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im März 2023
Business
9 Bewertungen
4.7/5
Wunderbar
Gepostet am 26. Apr. 2023
Very nice place to stay .. wonderful staff . Breakfast is not to be missed . Will definitely recommend