Rixos Khadisha Shymkent

Rixos Khadisha Shymkent Bewertungen

Rixos Khadisha Shymkent

Zheltoksan Str 17, Shymkent, South Kazakhstan, 160021, KazakhstanHoteldetails anzeigen
Rixos Khadisha Shymkent
Rixos Khadisha ShymkentRixos Khadisha ShymkentRixos Khadisha Shymkent
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Preisgarantie
1 Nacht

Gästebewertungen

8.8/10
Sehr gut
30 Bewertungen
Verifizierte Bewertungen
Lage8.8
Ausstattung8.8
Service8.8
Sauberkeit8.8
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Positive Bewertungen(23)
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Gastnutzer
Superior-Zimmer
Aufenthalt im Sept. 2024
Business
37 Bewertungen
10.0/10
Hervorragend
Bewertung vom 10. Nov. 2024
不錯,環境很好!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!?!
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Antwort der Unterkunft: 讓我從心底感謝您如此熱情的評論!我一定會和我的同事分享,他們會非常喜歡的!我們很高興您對 Rixos Khadisha Shymkent 的服務水平感到滿意! 再次感謝您抽出寶貴時間與我們分享您難忘的經歷! 我們期待再次見到您!最好的祝願, 巴科迪爾·尤爾達舍夫前台經理
Chealun1982
Aufenthalt im Febr. 2024
Business
5 Bewertungen
10.0/10
Hervorragend
Bewertung vom 28. März 2024
挺好,早餐不錯
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Antwort der Unterkunft: 讓我從心底感謝您如此熱情的評論!我一定會和我的同事分享,他們會非常喜歡的!我們很高興您對 Rixos Khadisha Shymkent 的服務水平感到滿意! 再次感謝您抽出寶貴時間與我們分享您難忘的經歷! 我們期待再次見到您!最好的祝願, 巴科迪爾·尤爾達舍夫前台經理
Gastnutzer
Aufenthalt im Jan. 2023
Business
11 Bewertungen
7.5/10
Bewertung vom 10. Febr. 2023
位置不錯,設施也好,服務還有待進一步提高
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Antwort der Unterkunft: 讓我從心底感謝您如此熱情的評論!我一定會和我的同事分享,他們會非常喜歡的!我們很高興您對 Rixos Khadisha Shymkent 的服務水平感到滿意! 再次感謝您抽出寶貴時間與我們分享您難忘的經歷! 我們期待再次見到您!最好的祝願, 巴科迪爾·尤爾達舍夫前台經理
Shishangzhiyoumamahao!
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Okt. 2022
Anderes
6 Bewertungen
10.0/10
Hervorragend
Bewertung vom 5. Nov. 2022
非常滿意謝謝
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Antwort der Unterkunft: 讓我從心底感謝您如此熱情的評論!我一定會和我的同事分享,他們會非常喜歡的!我們很高興您對 Rixos Khadisha Shymkent 的服務水平感到滿意! 再次感謝您抽出寶貴時間與我們分享您難忘的經歷! 我們期待再次見到您!最好的祝願, 巴科迪爾·尤爾達舍夫前台經理
Traveler45360074889
Aufenthalt im Okt. 2024
Business
10.0/10
Hervorragend
Bewertung vom 3. Nov. 2024
We just visited Rixos Hadisha Shymkent in the previous month, and I was mesmerized to see their luxurious accommodations. Their staff behaviour is also excellent, and I would love to visit again. The secure and safe environment of this hotel will always have my heart. The cultural experience at Rixos Shymkent left us with many stories and great memories. The hotel facilities and room services are exceptional. The staff are also accommodating and friendly. From recycling programs to energy-saving measures, they prioritize environmental conservation without compromising comfort. Thank you for your service and see you soon !! À bientôt!!! Roland
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Antwort der Unterkunft: Dear Guest! We feel honored by your kind comments and appreciate that you took the time to share them. We are happy to hear about your satisfaction with our service and facilities. Our staff members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. On behalf of Rixos Khadisha Shymkent Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again! Sincerely, Bakhodir Yuldashev-Front Office Manager
Akmaral011
Aufenthalt im Sept. 2024
Business
2.0/10
Bewertung vom 24. Okt. 2024
I would like to say that my trip was spoiled by staff members. Stuff of the hotel hates children in general. We have 8 years old girl and our friends as well, all the time we got some absolutely ridiculous comments that children can not eat in the bar area, that they can not move chairs and there is even a sign that chairs can not be moved even by 5 cm. When I went to the reception area, they kicked out our children from that area. When I asked to speak to top managers, at first they said that he is not available but then a person named Evgeniy showed up and he was so rude. To all our complains he said don’t come to this hotel if you don’t like it What type of service is this?!? And would understand if our girls were some how behaving in a wrong way, but they were just sitting and drawing. This is a good hotel with absolutely NO Service at all! I DO NOT recommend it to anyone!!!!
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Antwort der Unterkunft: Dear Guest, Thank you for your feedback. We value the opinions of every guest, and we would like to clarify the situation you described. First of all, please allow me to note that at "Rixos Khadisha Shymkent," standard rules for accommodation and use of hotel services are in place to ensure the comfort and safety of all guests: • In the Atrium Bar and hotel restaurants, there is a rule prohibiting the consumption of food and drinks brought from outside. • For safety and preservation of the interior, informational signs request that furniture not be moved. • These rules are standard for hotels of our level and apply to all guests without exception. We always welcome children and families with children at our hotel. For a comfortable stay with children, we have designated areas and services, including a children's menu. At the same time, we ask all guests to understand the hotel rules that ensure a pleasant stay for everyone. Regarding the dialogue with the manager you described, we must note that our employee's words were intentionally distorted and rephrased in your review. In response to your statements about not wanting to stay at our hotel in the future, the manager correctly indicated that "it is your right," meaning the guest's right to choose their place of accommodation. Unfortunately, instead of a constructive dialogue, you reacted with threats to write a negative review for each explanation of hotel rules, which ultimately was realized with a distortion of the actual situation. If you have any further questions or suggestions, we are always open to constructive dialogue. On behalf of Rixos Khadisha Shymkent Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again! With Regards, Guest Relation
Mustafa M
Aufenthalt im Sept. 2024
Business
10.0/10
Hervorragend
Bewertung vom 11. Okt. 2024
It is always nice to visit this hotel . I stay on this hotel on a continuous base. Rooms are clean , personnel are friendly and helpful. Especially Musa and Latif are always providing the utmost attention and always resolving problems . At Meat and Sea restaurant you can have the best steak in town .
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Antwort der Unterkunft: Dear Mustafa M, Thank you very much for sharing your travel experience you had with Rixos Khadisha Shymkent! We love to read that you enjoyed your stay and that our friendly staff helped to make your stay a memorable one. Looking forward to see you again in our beautiful hotel. Sincerely, Abdulaziz Yuldashev, General Manager.
Whitney L
Aufenthalt im Juli 2024
Pärchen
8.0/10
Sehr gut
Bewertung vom 7. Aug. 2024
This hotel is gorgeous and has an amazing interior courtyard where you can relax day and night, have tea or light snacks and drinks. Staff was nice and helpful, not overly friendly like we've encountered in the rest of the country, but helpful and pleasant. The rooms could use some updates. There was a significant amount of chipped paint, water damage, and other wear and tear that doesn't really fit the Rixos brand. Bed was comfortable and linens were fresh. Bathroom functioned perfectly. Breakfast was delicious. Staff could have been much friendly during breakfast. They were definitely not up to par with Rixos standards either. Not sure we would stay here again as there are other options in the city, but we had a fine stay.
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Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your feedback. I would like to take this moment to thank you for staying with us at the Rixos Khadisha Shymkent. It was a real delight to receive your feedback about our team members and the hotel in general. Also I would like to express my apologies regarding inconvenience during your stay. Thank you so much and we look forward to welcoming you back again and again. Best Regards, Bakhodir Yuldashev -Room Devision Manager
dudu1817
Aufenthalt im Okt. 2023
Single
10.0/10
Hervorragend
Bewertung vom 6. Nov. 2023
Great time at Rixos Khadisha Shymkent! Spotlessly clean rooms, great location and great staff. I recommend! I recently visited the Rixos Khadisha Shymkent hotel in the beautiful city of Shymkent, and I would like to share my impressions. The time spent at this hotel was unforgettable, and I am sure that you will also be delighted with this place. My time at the hotel was simply amazing. Immediately upon arrival I was struck by the immaculate cleanliness of the room. Everything was so neat and tidy that I had no doubt that the hotel pays great attention to hygiene. I could enjoy my stay in a comfortable and clean environment. Rixos Khadisha Shymkent is in an ideal location. It is literally within walking distance of a variety of shops, restaurants and attractions, making it an ideal choice for travelers. I could easily explore the city and enjoy all its delights without spending a lot of time moving around. As for vacation metrics, I appreciated the excellent service at the hotel. The staff were friendly, attentive and always ready to help. They did everything they could to make my stay as comfortable as possible. In addition, the hotel's cuisine also deserves praise. The breakfasts were varied and the food in the restaurant was amazing. If you are planning a visit to Shymkent, I highly recommend choosing the Rixos Khadisha Shymkent hotel. You definitely won't regret it. This is a place where you can relax and enjoy all the pleasures of travel. Thanks to the hotel staff for their care and hospitality. I will definitely come back here next time I'm in Shymkent. Helpful tip for future travelers: don't forget to try the local dishes in the hotel restaurant, they are really delicious. And don't miss the opportunity to explore the hotel's surrounding area, as it is full of interesting places to visit.
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Antwort der Unterkunft: Dear Guest, We very much appreciate your comments regarding your stay at the Rixos Khadisha Shymkent. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us. Sincerely, Abdulaziz Yuldashev, General Manager
Gastnutzer
Aufenthalt im Nov. 2022
Anderes
10.0/10
Hervorragend
Bewertung vom 4. Dez. 2022
The Rixos is located in a safe part of town with many shops nearby including a mini-mart across the street and a Coffee Boom restaurant next door. Most of the staff speaks some English, which is immensely helpful. My jr suite is very roomy and comfortable. If I visit again it’s the Rixos for me.
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Antwort der Unterkunft: Dear Mr.Paul! We feel honored by your kind comments and appreciate that you took the time to share them. We are happy to hear about your satisfaction with our service and facilities. Our staff members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. On behalf of Rixos Khadisha Shymkent Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again! Sincerely, Bakhodir Yuldashev-Front Office Manager
Gastnutzer
Aufenthalt im Juli 2022
Business
10.0/10
Hervorragend
Bewertung vom 23. Aug. 2022
I stayed at this hotel for a month, so had plenty of time to work out the facilities. Beautiful, luxurious hotel, within easy walking distance of the centre, close to some good restaurants, shops, pharmacies and entertainment. Rooms are very well furnished with a balcony, not very wide but adequate with both doors open. Fully air conditioned room, huge smart flatscreen TV, coffee machine, plenty of powerpoints, fully stocked mini bar, as well as crisps, nuts and even a packet of Durex. The swimming pool and Spa facilities were excellent, towels, robes and slippers, all supplied, Sauna, Steam room and ice room, along with a cold plunge pool. Fully equipped Gym, and massage treatment. Room service 24/7, used on a couple of occasions, excellent pizza. 2 restaurant's, a bar plus the atrium area where anything can be ordered.
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Antwort der Unterkunft: Dear Mr. Kennycairo61, We feel honored by your kind comments and appreciate that you took the time to share them. We are happy to hear about your satisfaction with our service and facilities. Our staff members take their roles in our hotel very seriously and try every day to provide quality service that our guests expect. Please be assured that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and service. On behalf of Rixos Khadisha Shymkent Hotel team, we would thank you for choosing our hotel, and we look forward to welcoming you again! Sincerely, Bakhodir Yuldashev- Front Office Manager
Meander36096144768
Aufenthalt im Apr. 2025
Business
10.0/10
Hervorragend
Bewertung vom 27. Mai 2025
在這家酒店已經住了3個多月的時間,酒店房間非常舒服,房間很大,裝修得很温馨,尤其是被褥和枕頭特別舒適。早餐種類很多,有多樣的水果和肉類食品,做得很精緻可口。服務人員很熱情,隨時都會打招呼並給報以微笑。
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Gastnutzer
Aufenthalt im Apr. 2025
Anderes
10.0/10
Hervorragend
Bewertung vom 24. Mai 2025
Недавно я провел несколько замечательных дней в отеле "Rixos Khadisha Shymkent". С самого начала меня встретила дружелюбная команда, а номер оказался просторным и чистым с прекрасным видом. Особую благодарность хочу выразить консьержу, господину Акраму Дурмену. Его внимание к деталям и желание помочь сделали мой отдых еще более комфортным. Он всегда был готов предложить лучшие варианты для досуга как в самом отеле, так и в городе. Ресторан предлагал разнообразное меню, и каждое утро начиналось с вкусного завтрака. В целом, "Rixos Khadisha Shymkent" стал настоящим оазисом спокойствия. Рекомендую этот отель всем, кто ищет качественный отдых!
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musa k
Aufenthalt im Aug. 2024
Business
10.0/10
Hervorragend
Bewertung vom 13. Sept. 2024
Каквсегда Roxos Khadysha Shymkent на высоте всех ожиданий. Спасибо всему персоналу начиная с ресепшина заканчивая спа центром ! Встречают на высшем уровне и провожают на высшем уровне ! Номера чистые как всегда. Рестораны и бары грамотно обслуживают. А Спа центр это уже другой мир , который словами не описать. Нужно побывать !
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Antwort der Unterkunft: Уважаемый Musa K, Выражаем благодарность за выбор отеля Rixos Khadisha Shymkent. Мы очень рады, что Вы смогли оценить все услуги, предоставляемые нами. Наша команда приложит все усилия, чтобы следующее Ваше пребывание было максимально комфортным. Мы будем рады встретить Вас вновь. С уважением, Баходыр Юлдашев Менеджер отдела приема и размещения гостей
cagatay o
Aufenthalt im Dez. 2024
Familie
2.0/10
Bewertung vom 19. Jan. 2025
4 günlük konaklama için yaptıkları hatanın bedelini misafire ödeten bir işletme resepsiyon çalışanı misafirlerle dalga geçer gibi konuşuyor ve yardımcı olma konusunda çok yetersiz harici olarak odaları ve konumu olarak güzel bir otel
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Antwort der Unterkunft: Sayn, Cagatay Ocak , oncelikle otelimizde boyle hos olmayan hadise yasadiginiz icin sizden ozur diliyoruz . Yorumunuz bizim icin cok onemli ve ileride de misafirlerimiz isin dahada iyi hizmet verebilmemiz icin cok faydali olacaktir . Ve bundan dolayi size tesekkur ediyoruz . Ama inani ki yonetim tarafindan, bu hadise ile ilgili gerekli islemler yapilacak ve onlemler alinacak . Umariz ki bir daha otelimize geldiginiz de daha memnun kalacaksiniz , daha iyi servisle karsilanacaksiniz . Saygilarimizla !