Montigo Resorts, Somerset
1 Nacht
Zimmer und Gäste
1 Zimmer, 2 Erwachsene, 0 Kinder
Alle Unterkünfte in Shepton Mallet
Montigo Resorts, Somerset
Nr.6 in Gehoben in Somerset
Charlton Rd, BA4 4PR Shepton Mallet, Vereinigtes Königreich
Auf Karte anzeigen
Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This spa hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 15.6 mi (25 km) from Longleat.Mehr anzeigen
Preisgarantie
4/5Sehr gut·Sauberkeit: 4.0
Alle 40 Bewertungen
Ausstattung
SaunaSpaMassageraumFitnessraumPrivater ParkplatzKostenlosLademöglichkeit für AutosFlughafentransfer24-Stunden-Service der RezeptionGepäckaufbewahrungBar
Gesamte Ausstattung
Umgebung
Flughafen: Flughafen Bristol
(34,0 km)
Zug: Oldfield Park Train Station
(29,4 km)
Sehenswürdigkeit: Coopers Mead
(780 m)
Karte
Zimmer
Gästebewertungen
Bestimmungen
Service & Ausstattung
5
Familienzimmer
1 Doppelbett und 1 Einzelbett
Kostenloses WLAN
Nichtraucher
Handtücher
Verdunkelnde Vorhänge
Kaffee-/Teekanne
WLAN im Zimmer
Verfügbarkeit prüfen
6
Standard-Doppelzimmer
1 Doppelbett
Kostenloses WLAN
Nichtraucher
Elektrischer Ventilator
Handtücher
Eigene Toilette
Kleiderschrank
Verfügbarkeit prüfen
5
Junior Suite
1 Kingsize-Bett
Kostenloses WLAN
Nichtraucher
Handtücher
Eigene Toilette
Verdunkelnde Vorhänge
Kaffee-/Teekanne
Verfügbarkeit prüfen
15
Superior Doppelzimmer
1 Doppelbett
Kostenloses WLAN
Nichtraucher
Privates Badezimmer
Elektrischer Ventilator
Handtücher
Eigene Toilette
Verfügbarkeit prüfen
4
Einfaches Doppelzimmer
1 Doppelbett
Kostenloses WLAN
Nichtraucher
Privates Badezimmer
Kühlschrank
Fernseher
Handtücher
Verfügbarkeit prüfen
17
Deluxe Doppelzimmer
1 Doppelbett
Kostenloses WLAN
Nichtraucher
Privates Badezimmer
Elektrischer Ventilator
Handtücher
Eigene Toilette
Verfügbarkeit prüfen
1
Standardzimmer mit zwei Einzelbetten
2 Einzelbett oder 1 Doppelbett
Kostenloses WLAN
Nichtraucher
Privates Badezimmer
Kühlschrank
Fernseher
Handtücher
Verfügbarkeit prüfen
Zimmertypen ausblenden
Gästebewertungen(40)
4/5
Sehr gut
Verifizierte Bewertungen- Sauberkeit4
- Ausstattung4
- Lage4
- Service4
PklmAzs
1. September 2024
We arrived only to find the junior suite we had booked was not available…we were first offered a suite near reception , but shower was over a jacuzzi which l could not step over …so we were then offered the only room left the wooden garden lodge. When we went inside it was not only dark and dismal but damp…thee w as a discarded waste pipe the hand basin. The guest relations manager apologised for everything and offered us free dinner which then turned out to be a glass of champagne for my wife once he found out we had dinner included. We had to put on the heating in the unwelcoming garden lodge to try and get some warmth in the building and the dampness off. We couldn’t sit outside as the table had moss growing over it and the plant next to the door was dead..it was such a sorrowful sight! We kept asking ourselves what on Earth we were doing in such a dreadful place. The patio was dirty and uncared for and the general look of the look f the hotel was tired and uncared for. Dinner in the conservatory was fine and the staff friendly enough. When we cam to check out we were charged the full amount for a junior suite…outrageous! When l complained l was just told to write in to the general manager. Overall a terrible experience .
Übersetzen
barrywO3213BO
27. August 2024
Long weekend retreat made special by excellent customer service from all staff, especially Luke. Breakfasts were great, Sauna was great. Didn't have dinners but I guess they would be just as good. Will definitely pick this spot again. Thanks.
Übersetzen
Gastnutzer
16. September 2024
The most beautiful stay for our first year wedding anniversary. Stunning room with private terrace and a bath tub with a perfect view. Highly recommend! We will be back! We didn’t use the spa but intend too next time. Staff really friendly and helpful. Thankyou for a great stay!
Übersetzen
Gastnutzer
15. September 2024
This review is after a spa day we booked with lunch. This review is only for the hotel as the spa in itself was fab. When you work in hospitality that is what you expect. Hospitable service. With a 'can do' attitude rather than the service here which was 'can't be bothered.' Upon entrance we were not very well welcomed. The service in the restaurant was non existent and the food was about edible. There were multiple staff but overall they all were lacking and it was shocking when asking a question to the supervisors they didn't acknowledge us or reluctantly answered our questions. No effort at all.
Übersetzen
Gastnutzer
8. September 2024
I purchased an afternoon tea voucher for my parents as a Christmas gift. On arrival, they were left waiting a long time before a young man spoke to them. My Mum said they had a booking for afternoon tea and showed him the voucher and the man said to her ‘I have never seen one of these before in my life’. He then said he would have to speak to the chef. He came back and said to my Mum ‘ok the chef will do it but we’re not doing if for anyone else’ After these ludicrous comments, my parents were then seated to ‘enjoy’ their afternoon tea. The service wasn’t great, they didn’t feel very looked after and ordering a pot of tea seemed to be a big ask. My parents came to Charlton House that day looking forward to a lovely afternoon tea in nice surroundings with friendly service. What they got was quite different. They felt like a complete inconvenience to the staff who were not attentive in any way. We are local to the area and have enjoyed many nice events at Charlton House over the years and quite frankly i’m disgusted and disappointed that my parents were treated this way.
Übersetzen
Gastnutzer
8. September 2024
Great spa. £30 pp though! Not sure about that,? 😕 Great staff (with exception of the odd Muppet!) Breakfast was great, but dinner! Oh no! The starter for example... Monkfish tail was it? More like two "pinky" sized pieces in a sea of bottled sauces that was more like rubber than soft poached fish! Just awful.! 😱😡 Steak that was mediocre quality. The soup was ok, plenty of it, but lacked depth, and the the Belly Pork!!!! Omg, 3 inch of pure white jellied fat! Gross! No no no. I think that we enjoyed half of the experience but the conservatory cafe-style "restaurant" is the joke, the deal breaker. Our advice.... Great hotel for b&b and spa (consider the £60 extra), 🤔 but look elsewhere for or dinner, in our opinion. Because of that, we wouldn't ever return sadly. The management needs to decide the objective to this hotel. Where is your market?
Übersetzen
Gastnutzer
1. September 2024
So relaxing , enjoyed the signature ritual offer . This included a 30 minute treatment (such a good start) , dinner , bed and breakfast. Comfy bed, huge superior room with mezzanine deck , two bathrooms, delicious food and welcoming staff . Traditional English quirky hotel - thank you for the memories
Übersetzen
Gastnutzer
27. August 2024
Upon arrival we were checked in at reception and then shown to our room. Room no. 17 is not part of the hotel but in an adjoining annexe. The room smelt slightly musty but thought by opening windows all would be good. The furnishings in the room were "tired" and shabby and the shower in the bath was difficult to use as we had to crouch to avoid hitting our heads on the ceiling. The bathroom mirror, the only mirror of size in the room, was old and needing replacing. Having paid £193 for the one night, we were disappointed and will not be returning.
Übersetzen
Gastnutzer
24. August 2024
We’ve just returned from a couple of nights at Charlton House, and overall, we had a lovely stay. We love the coziness & charm of the building. Just a couple of things to mention… We had a lovely cooked breakfast on our last morning, but the continental selection could be improved. Compared to when we first stayed in 2016, it’s a little limited and the options aren’t overly appealing. We booked our room about a year ago, but had to move it back by a week due to problems with annual leave. At no point were we told that there would be a difference in price. We even paid for our booking a few weeks beforehand and weren’t told then either, but when we check-out, we were told there was a difference of £12 to pay. It’s not about the money (it’s £12!), and this is not a complaint because the receptionist sorted it for us straight away, but you can’t spring something like that on guests when they’re about to leave! We do look forward to staying again next year.
Übersetzen
Bestimmungen der Unterkunft
Check-in- und Check-out-Zeiten
Check-in: 15:00 bis 22:00
Check-out: 10:00 bis 11:00
Öffnungszeiten der Rezeption: 24/7
Richtlinien für Kinder
In diesem Hotel können in einigen Zimmern Kinder übernachten.
Für Kinder, die vorhandene Betten nutzen, können zusätzliche Kosten anfallen. Gib die Anzahl der Kinder ein, um einen genaueren Preis zu erhalten.
Kinder- und Zustellbetten
Das Hinzufügen von Kinderbetten ist bei keinem der Zimmertypen möglich. Die Richtlinien für zusätzliche Betten variieren je nach Zimmertyp. Bitte beachte die entsprechenden Richtlinien für den Zimmertyp.
Frühstück
ArtWestlich, Kontinental, Englisches/Irisches Frühstück, Glutenfrei, Vegan, Vegetarisch
| Alter | Gebühr |
|---|---|
Erwachsene | Hotel kontaktieren |
Die Kosten für zusätzliches Frühstück sind nicht im Gesamtpreis enthalten und müssen vor Ort bezahlt werden.
Mehr anzeigen
Beschreibung der Unterkunft
- Anzahl Zimmer: 28
Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This spa hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 15.6 mi (25 km) from Longleat.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Service & Ausstattung
Beliebteste Ausstattung
Sauna
SpaAufpreis
Massageraum
FitnessraumAufpreis
Privater ParkplatzKostenlos
Lademöglichkeit für Autos
Flughafentransfer
24-Stunden-Service der Rezeption
Gepäckaufbewahrung
Bar
Tennisplatz
Restaurant
KonferenzraumAufpreis
Multifunktionsraum
WLAN in öffentlichen Bereichen
Spa
Fitnessraum
Bar
Restaurant
Konferenzraum
Restaurant
Restaurant
Keine weiteren Informationen verfügbar
Mehr anzeigen