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Lage4.7
Ausstattung4.6
Service4.7
Sauberkeit4.7
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Gastnutzer
Deluxe-Suite (2 Zimmer)
Aufenthalt im Apr. 2024
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Apr. 2024
Sehr aufmerksame Personale und top Service 👍👍👍👍👍👍
Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Anonymer Benutzer
Deluxe-Suite (2 Zimmer)
Aufenthalt im Juni 2024
Familie
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Juni 2024
Great place for a family! The room is spacious and well maintained. It’s a serviced apartment so the room comes with pots, pans, cutlery, and all that you need including the washing machine. We stayed here for 4 nights in room 5203 after returning our apartment as we are relocating elsewhere, and the staff made sure we’re taken care of. I can’t praise the service team enough, from the front desk to the restaurant, as well as the cleaning team. They are excellent and very accommodating. What a great value for money for the service and comfort you receive.
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Gastnutzer
Executive-Studio
Aufenthalt im Dez. 2024
Business
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 16. Dez. 2024
Tina and Arina have enriched the good experience in Ascott, taking care of my daughter and wife like a big Family!
Thanks 🙏🏼
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Gastnutzer
Executive-Einzelzimmer Apartment (2 Betten)
Aufenthalt im Mai 2024
Anderes
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Juni 2024
firstly the room i lived was really makes comfortable, it this located in the mid-levels, And the receptionists : Tina and Arina was really nice services, it worth to come again!
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Gastnutzer
Executive-Einzelzimmer Apartment (2 Betten)
Aufenthalt im Okt. 2024
Single
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Okt. 2024
This is my third time staying at the property, whose cleanliness and service has maintained since they changed names. Receptionists Tina and Gina were great, friendly, professional--they helped make my stay pleasant. I also rate the breakfast, which is mostly Chinese style, for the freshness of ingredients and also staff service.
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Gastnutzer
Executive-Suite (1 Zimmer)
Aufenthalt im Okt. 2024
Reise mit Freunden
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Okt. 2024
Tina and lucy are very friendly. This place its so especial. All staffs are so kind. I really appreciate. Stay in my good memory
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Y
Deluxe-Suite (2 Zimmer)
Aufenthalt im Okt. 2024
Familie
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 25. Okt. 2024
I had a wonderful stay at this hotel! The front desk staff Tina and Arina were outstanding—friendly, professional, and always ready to help. They made check-in smooth and provided great recommendations for local spots. Their warm welcome set the tone for a fantastic visit. In addition, aspecial shoutout to the housekeeping ladies, who kept my room spotless and were always so polite and attentive. Their attention to detail made my stay even more comfortable. Highly recommend!
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Lorena C
Executive-Studio
Aufenthalt im März 2024
Reise mit Freunden
24 Bewertungen
4.7/5
Wunderbar
Gepostet am 24. März 2024
Although we are very familiar with the Ascott, I was a super happy to have earned an upgrade! The two bedroom, two bath was everything. Private, clean, quiet, well stocked with kitchen supplies, dishwasher, living/dining room, desk, wash/dry with a koi pond view off the balcony. I can't wait to host my family there.
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
stadler
Executive-Studio
Aufenthalt im Nov. 2024
Reise mit Freunden
2 Bewertungen
4.5/5
Großartig
Gepostet am 4. Nov. 2024
Friendly and helpful staff. Beautiful apartment, very clean and well maintained.
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Gastnutzer
Executive-Suite (1 Zimmer)
Aufenthalt im März 2024
Single
1 Bewertungen
4.5/5
Großartig
Gepostet am 10. März 2024
The location was ideal, in that it was not far from major activities new SeaWorld. Amenities at the apartment was very good and appropriate. Cleaniliness inside bedside lamps were a little dirty, but otherwise the apartment was clean.
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Antwort der Unterkunft: Dear guest,Thank you for taking the time to share your stay experience at Ascott Aden Shenzhen. I note that improvements need to be made regarding the housekeeping cleanliness. I sincerely apologize for the inconvenience caused. Your comment is highly appreciated and please rest assured that I will coordinate the plans for these enhancements with the respective team members. We look forward to welcoming you again to stay with us.Guest Service Manager
Gastnutzer
Deluxe-Executive-Studio-Apartment
Aufenthalt im Nov. 2024
Reise mit Freunden
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Nov. 2024
@Leslie and Tina at the front desk thank you for your excellent service.
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Balasaheb Hajare
Executive-Studio
Aufenthalt im Mai 2024
Business
65 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Juni 2024
The staff at this property are all great! They all go above and beyond to make your stay comfortable.”
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
MissCGoesPlaces
Executive-Studio
Aufenthalt im Mai 2024
Single
36 Bewertungen
5.0/5
Hervorragend
Gepostet am 26. Mai 2024
Everything about this hotel is wonderful! The service provided-from Tina and Wilson at the front desk, to the cleaners and bellman, to the restaurant-is top notch. Each time I visit the food at the buffet is getting better and better, and it was already excellent! The dinner and breakfast buffets are incredible, with something to satisfy every taste. The apartment (with my upgrade!) has everything one needs to have a relaxing, clean, lovely stay, and the proximity to all the Sea World attractions is fantastic. This is definitely my upscale hotel of choice, and when I have business in Shenzhen it is in my top two places to stay. Simply the best!
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Trovon Ankiah
Executive-Studio
Aufenthalt im Okt. 2023
Single
17 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Okt. 2023
Wow, this hotel is so cool. It has a beautiful reception area and it has a gym restaurant and a pool.
The hotel rooms are nice and spacious. I wouldn't even call it a hotel. Because its more like serviced apartments rather than a hotel.
It is a little expensive price wise but the stay was worth every penny.
I am definitely coming back to stay there again
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Antwort der Unterkunft: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
Bozzy21
Deluxe-Suite (2 Zimmer)
Aufenthalt im März 2024
Familie
11 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Apr. 2024
The service at these serviced apartments was phenomenal. We came with our 7 week old baby and the staff came and set up a lovely crib for her to sleep in. The apartment itself was really lovely and clean, and the location is perfect right by Sea World.
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Antwort der Unterkunft: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team